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“Below standard” 2 of 5 stars
Review of Comfort Inn

Comfort Inn
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Comfort Inn
2.0 of 5 Hotel   |   1201 US Hwy 17N, Surfside Beach, SC 29575   |  
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Ranked #2 of 5 Hotels in Surfside Beach
Massachusetts
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Below standard”
2 of 5 stars Reviewed August 29, 2012

We stayed here recently for a week. The very first night, I turned down the bed and there were so many hairs on the pillow cases and sheets that my husband thought they didn't bother to change the bedding from previous guests! Then the general manager came in to inspect and was there when we took the sheets off to reveal a very stained mattress pad with urine. He seemed shocked. He brought me different bedding and my husband and I made the bed with the second set of sheets which also had hairs. I picked them off and sterilized my hands and sheets with the can of Lysol I had brought with me.
The rest of the week was mediocre at best. Heavy mold and mildew smell and when I did let housekeeping in, they did their jobs poorly (bathroom still had our hair in it). The head housekeeper was there and I never saw her do anything all week except stand around and talk to the general manager during the day. Breakfast was ok, but it is the same food all week...no variety. The daytime general manager did adjust my nightly rate for the whole week. I plan on visiting b/c my sister moved to Surfside Beach but we will NEVER stay here again. Went swimming in the pool and now I have an ear infection and upper respiratory infection! Not sure if I got it from plane travel or the pool. Spend the extra money and stay elsewhere!

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
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54 reviews from our community

Traveler rating
    12
    19
    15
    6
    2
See reviews for
21
12
3
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 16, 2012 via mobile

My lower level room had mildew smell. Carpet was wrinkle, like it had been wet before. Hotel seems clean and smells okay in hallways, but seen areas for improvement . Heavy dust on light fixture right above waffle maker. Folks were nice, but won't put on my list to stay again.

  • Stayed August 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pickerington, Ohio
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 26, 2012

This hotel was close to the two high schools where my grandson was playing basketball in an
AAU tournament. The room was clean, and comfortable. The air conditioner worked fine.
The breakfast was good ( two types of waffles) and the service was fine. The hotel is also
convenient to many good restaurants.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinehurst, North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 22, 2012

Being in the hotel business myself, I can say with 100% certainty that was the best nights sleep I have had in a hotel in a very long time. The room was very comfortable and clean. The staff was very friendly and accommodating! I would definitely stay here AGAIN!

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Simpsonville, South Carolina
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 17, 2012

Stayed here for three days with softball team. Had a reasonable price and as always you get what you pay for. Rooms were clean and big enough, breakfast bar was your usual cereal, fruit , eggs and waffle, same everyday. Fresh paint, wallpaper, new curtains and bedspreads and this hotel could charge more and would get a higher rating. The hotel staff is helpful and polite. Would not want to stay here if I had to be in the room for long peroids of time but to run in and shower, go to dinner and come back and sleep it was ok. Remember that it only has 2 floors and no elevator for guest, so pack light if you have an upstairs room or find a way to use the elevator that the maids use.

Room Tip: Only has two floors and no elevator
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  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2012

The rates were great, Staff was exemplary! Certainly would stay here again. Did not participate in the free continental breakfast, but it certainly appeared more then adequate (We prefer full breakfasts, so we ate out). Very clean, quiet and friendly hotel. Well maintained pool and pool area. We had NO issues with this hotel.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Concord, North Carolina
1 review
4 of 5 stars Reviewed May 21, 2012

Had a top notch time at this hotel,over the top friendly staff.
Safe parking with lots of room.
Ms. Teel was more than helpful in every way.
Will be there again.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Address: 1201 US Hwy 17N, Surfside Beach, SC 29575
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Surfside Beach
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Surfside Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 68
Reservation Options:
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Also Known As:
Comfort Inn Surfside Beach
Surfside Beach Comfort Inn

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