On Monday, March 18, 2013, a friend and I went for lunch at Wade's restaurant in Spartanburg, SC. We ordered fried chicken and 2 sides-everything, including the rolls and burned corn muffins tasted like they were left over from the day before, or maybe even 2 days prior. I would have been ashamed to have served food in the condition as what they served. I ordered what was described on the menu as a cheesy potato casserole. What I, and my friend received was a scoop of what appeared to be a ball of dry potatoes with onions and some type of cheese flavor. I checked the inside of the coffee cups, they were small in diameter, which wasn't noticeable on the outside until peering on the inside, which I did. I looked because I was wondering where the coffee went.
I've eaten at Wade's in the past and had gotten some good food, but it's been at least a year or more since my last visit.I nor my friend don't plan on going back anytime soon.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 25, 2013
Hi, I am so sorry to hear about your experience last Monday, thank you though for making us aware. I see in your review that you did not enjoy your cornbread or cheese and potato casserole. I will look into both occurrences to see where we messed up, but promise you that we mix and make our cornbread fresh everyday and do not reuse it day to day. Our cheese and potato casserole is also a very simple recipe that we make from scratch using grated mild cheddar cheese, no cheese flavoring. I'm also sorry you were caught off guard by the size of your coffee cup, I hope your waitress made it clear you can have as many refills as you like free of charge. If you have the time I would like to get your address so that we can send you some gift certificates that hopefully you and your friend can use to give us another chance. Also if there was anything else unsatisfactory about your experience, I would appreciate knowing that as well. So sorry once again for the trouble we caused you, my personal e-mail is firstname.lastname@example.org for any further correspondence you would like to have.
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