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“Great spot- one of the best” 5 of 5 stars
Review of Comfort Suites Spartanburg

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Comfort Suites Spartanburg
2.5 of 5 Hotel   |   458 West Blackstock Road, Spartanburg, SC 29301   |  
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Ranked #5 of 31 Hotels in Spartanburg
Chicago, Illinois
Top Contributor
265 reviews 265 reviews
41 hotel reviews
Reviews in 88 cities Reviews in 88 cities
135 helpful votes 135 helpful votes
“Great spot- one of the best”
5 of 5 stars Reviewed July 4, 2013

Arrived on a Sunday night after having driven down from Asheville. Beautiful lobby was spotless. Was bit nervous about checking in alongside a large youth church group; our room was far away from theirs. Room was spacious and clean with multiple pillows. Enjoyed the pool and hot tub. Breakfast was standard continental fare with blueberry pancake batter, which was a nice touch. Good location close to expressways and across from a mall, where we walked early morning. Lots of food chains nearby. I love this brand but have found a wide range of properties within it; this is one of the best.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSC333, Director of Sales at Comfort Suites Spartanburg, responded to this review, July 17, 2013
Dear dkm57,
Greetings and thank you for staying here with us - we're so glad we had you as a guest! Thank you for reviewing your stay here and we're so happy that you enjoyed your stay. We are here to make your visit comfortable and enjoyable and we'd love to take care of you again if you're in the area! We wish you a great summer!
Sincerely,
Derrick, Director of Sales
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149 reviews from our community

Traveler rating
    106
    34
    3
    2
    4
See reviews for
46
33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
OHIO
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2013

When we arrived the front desk informed us of a power outage that would take place between the hours of 2 AM till 5 AM, since this was city wide just bad luck I guess. There was a softball tourney in town and it seems a few of the teams were staying here. We Never Heard A Sound while in the room!. The staff was very professional and friendly in handling the outage. Breakfast was phenomenal there was something for everyone. We are heading back for another stay on our way to Hilton Head and will stay here every we're in the area. I will sum up like this:

Location= great
Hotel Staff= great
Rooms= Clean + Very large
Beds= COMFY
Rating= A+

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSC333, Director of Sales at Comfort Suites Spartanburg, responded to this review, July 17, 2013
Dear OhioRoudtrip,
Thank you for staying here with us during your time in Spartanburg! We also really appreciate you taking a few moments to review us on TripAdvisor. We're glad you enjoyed your stay here and hope to see you again on your next trip to the area! Happy Travels!
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Orlando, Florida
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 5, 2013

There a few months ago, spent night there.....very clean room,nice amenities, enjoyed breakfast offered, liked the staff who I found was friendly as all get out and honest. Will definitely spend more time there in future travels.......I think service and all was EXCELLENT

Room Tip: When getting into S.C. be sure and stop by welcome center and pick up travelers book and look for co...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSC333, Director of Sales at Comfort Suites Spartanburg, responded to this review, June 14, 2013
Greetings Frank!
Thanks for the 2 thumbs up! We're so glad you enjoyed your stay here with us and we're very glad we met your expections! We'd love to have you as a return guest anytime and we thank you for taking the time to leave us a review on TripAdvisor! Happy Travels!
Regards,
Derrick, Director of Sales
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Top Contributor
88 reviews 88 reviews
21 hotel reviews
Reviews in 36 cities Reviews in 36 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed May 30, 2013

After driving 550 miles, needed a good rest - found it at this gem.
EXTERIOR - well maintained, flowers, trimmed
LOBBY - nice, functional, waterfall, business center right there
STAFF - ALL courteous, helpful, smiling - including breakfast lady
ROOM - great design, king bed, small pillows (very comfortable), everything worked, single cup coffee pot (Keurig wannabee)
BREAKFAST - same in all Comfort Inns - variety, nice
EXTRAS - across the street from a huge mall, plus mulitple restaurants and fast foods within a mile; sink was higher (no bending over); elongated toilet seat (it's a guy thing); shower head at higher than six ft; bunches of electric outlets for all your smartphones, tablets, laptops, etc.; solid doors and walls - no outside noise; got the coupon at the Welcome Center - good price!

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSC333, Director of Sales at Comfort Suites Spartanburg, responded to this review, June 10, 2013
Dear Roger,
Thank you so much for your candid comments and review about our hotel on TripAdvisor! We appreciate you taking the time to do so. More importantly, we're happy that we met/exceeded your expectations on your trip! After all, we are here for "Your Suite Suceess!" Please visit us again soon!
Regards,
Derrick, Director of Sales
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South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2013

Hands down, this was the best hotel we've ever stayed in! The rooms were amazing, the staff was amazing! We drove out from the other side of SC, for a softball tournament in the area and seriously Comfort Suites will be recommended for anyone we know going to the area. The lobby was beautiful with a waterfall feature and very fresh smelling. There was a business center for us to use to plan the rest of our trip and the breakfast was delicious and even had 2 flavors of waffles! Above all made our trip 100% and the service was excellent really have a great group of people working in the hotel. We appreciate everything!! Thank you!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSC333, Director of Sales at Comfort Suites Spartanburg, responded to this review, May 31, 2013
Dear Teresa S,
Thanks so much for staying with us and for your compliments on TripAdvisor! We appreciate you taking the time to do so! Most of all, we're glad you enjoyed your stay here with us and we hope that you will return in the near future! Happy Travels!
Regards,
Derrick, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, South Carolina
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 17, 2013

I stayed at this location during a wedding and the reservation process as well as the check in was very quick and professional. But during my stay I continued to smell the overwhelming smell of a DOG. Yuck. I asked the staff if they had a dog there and they just giggled, they never confirmed nor denied it. After my stay I returned the customary survey and expressed my concerns about the smell and the Manager wrote back apologizing stating the smell was caused by the mixture of two cleaning products that were not supposed to be combined. I know the difference between Poodle and Pine sol, but I was appreciative of the follow up.
Other than that the hotel was GREAT. Very spacious, the bathroom was beautiful with marble and a large counter/space saver. The WiFi moved a little slow but it was manageable. TV was flat screen and the bed was large and comfy. We ran out of towels and one of the maids was very friendly in giving us more, most hotels act as though you as asking for gold when you request more towels. The hotel is also in a perfect location, right across the street from the mall and close to MANY stores and restaurants. The layout of the lobby is gorgeous with a tall glass fountain and the free breakfast was delicious. Fruits, oatmeal, grits, eggs, sausage, waffles, cereal, yogurt, coffee, juices, etc. I would definitely stat here again hoping that the smell is gone and that the staff is the same.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSC333, Director of Sales at Comfort Suites Spartanburg, responded to this review, May 22, 2013
Dear MRSVICTORY,
Thank you for taking the time to leave us a reivew on TripAdvisor! We always appreciate all comments, both when they are complimentary and when they offer advice! We're so very glad you enjoyed our spacious suites and ammenties. We work hard to maintain the property and offer our guests the BEST in service, quality and breakfast items as well! I do apologize for the smell you encountered - generally our frangrant lobby receive more compliments than anything! We'll look into that right away to make sure it does not happen again and I'll also share the comments with our housekeeping supervisor as well. We'd love to take care of you again if you'll be traveling to the Spartanburg area - please keep us in mind and give us a call!
Best regards,
Derrick
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Florida
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 16, 2013

This was a pristine hotel with all of the whistles and bells, e.g., attractive large smoke-free room, king size bed, sofa, desk, refrigerator and microwave. There was also a pool but it was closed for the season. A nice complimentary breakfast was available each morning. The hotel is adjacent to West Gate Mall and plenty of restaurants are close by. My only small complaint is that the bed side lamps needed brighter bulbs for reading in bed. It was a comfortable stay and I would definitely return.

  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelSC333, Director of Sales at Comfort Suites Spartanburg, responded to this review, May 22, 2013
Dear Floridianontheroad,
Thank you for such a fantastic review!! We're so glad that you enjoyed our hotel while you were in town - we take great pride in our property and the service we offer! We'll also check out those lamps for you and see what we can do to make them brighter! If we may provide you accommodations in the future, we'd love to have you back!
Sincerely,
Derrick Norris, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Spartanburg

Address: 458 West Blackstock Road, Spartanburg, SC 29301
Phone Number:
Location: United States > South Carolina > Spartanburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 31 Hotels in Spartanburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Spartanburg 2.5*
Number of rooms: 86
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