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“This is the way it's supposed to be” 5 of 5 stars
Review of Holiday Inn Express & Suites Spartanburg North

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Holiday Inn Express & Suites Spartanburg North
2.5 of 5 Hotel   |   161 Sha Lane, Spartanburg, SC 29307   |  
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Ranked #10 of 31 Hotels in Spartanburg
Oklahoma City, Oklahoma
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“This is the way it's supposed to be”
5 of 5 stars Reviewed February 18, 2013

I've stayed in a lot of hotels over the last two years, and this is by far the best one yet. The room was clean and spacious. Restroom was clean. Linens were clean. Work desk is a nice size and is able to hold the copy machine too. Plenty of accessible recepticles. They have a self service laundry room.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad K, Front Office Manager at Holiday Inn Express & Suites Spartanburg North, responded to this review, February 20, 2013
Thank you for taking the time and reviewing your recent stay with us. We also like to think that we are the best around and it is nice to hear it from guests as well. We do take pride in our guest service as well as our housekeeping and maintenance service. It is always nice when guests acknowledge it. The hotel does provide spacious desks which allows any business traveler ample space to work as well as having a place to set a few small office equipment items to use at the same time. Again we thank you for your review and we look forward to having you with us whenever you are in Spartanburg.
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107 reviews from our community

Traveler rating
    65
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    11
    2
    4
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33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
New Mexico
Top Contributor
117 reviews 117 reviews
62 hotel reviews
Reviews in 64 cities Reviews in 64 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed February 5, 2013

Holiday Inn Express Spartanburg North is a very nice overall hotel.
- Checkin was fast and accurate
- Warm cookies await your arrival
- Acknowledgement of Priority Club Membership with bottle water and a bag of chips
- Comfortable Bedding
- Extremely Clean
- Standard Room has no refrigerator or microwave (unusual for express?)
- Highway Noise (poor sound insulation) can be a bit overwhelming at times with the trucks
- Wireless Internet 3.0 Megs (yes, I test speeds)
- Flat Screen HD
- Big Rooms
- Standard express breakfast selection
- Just off the highway
- NO PETS!
- Single Cup Coffee Maker
- Nice Staff

I would recommend this hotel for my fellow road warriors.

Safe Travels!

Room Tip: Ask for a room opposite of the highway for less noise, the staff is well aware of the noise issue a...
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad K, Front Office Manager at Holiday Inn Express & Suites Spartanburg North, responded to this review, February 13, 2013
We appreciate your thorough review and we are happy that you enjoyed your stay. We value all of our guests and we like to thank those that are Priority Club Members. We do recommend that guests request a quiet room if they are sensitive to noise while trying to sleep. We do our best to accommodate those requests if available. We hope to see you again while in Spartanburg and thank you for staying with us.
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Santa Rosa Beach, Florida
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 26, 2013

Stayed here for one night while visiting family. Nice, clean, well kept. Staff was very courteous.

One strange thing. Many of the floors in the common areas were very sticky. Not sure from what, but didn't ding it a star as it wasn't that big a deal.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad K, Front Office Manager at Holiday Inn Express & Suites Spartanburg North, responded to this review, January 28, 2013
We appreciate your recent stay with us and thank you for taking the time to review the hotel. I did want to adress the floors, in the common area. We are in the process of cleaning the grout on all of the floors and the cleaner that we use causes our floors to leave a tacky feel to them. We have changed the floor cleaner to remove this sticky feeling once we mop the floors in the common area. Again we appreciate your feedback and we hope to have you with us when in Spartanburg.
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Boston, Massachusetts
1 review
4 of 5 stars Reviewed January 12, 2013 via mobile

I usually stay at 4 or 5 star hotels but this was a very nice hotel. The staff was great and the rooms were very clean. Others reviews mentioning the noise were right about the highway noise, but it was not too bad. Overall a great option for Spartanburg.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad K, Front Office Manager at Holiday Inn Express & Suites Spartanburg North, responded to this review, January 20, 2013
Thank you for reviewing your stay with us. We are pleased that you enjoyed your stay with us and we hope that others can benefit from your review. We do pride ourselves in providing a 4 or 5 star quality service at a very reasonable rate. We thank you again for staying with us and hope that you decide to use again when you are in Spartanburg.
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Sterling Heights, Michigan
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 11, 2013

While visiting family in Spartanburg we stayed at the Holiday Inn Express. It was a very nice hotel, friendly staff, very accommodating. It was right after Christmas so the hotel was decorated nicely for the holidays. It was a great location as it was close to our family. I did notice at night the road traffic was a little loud and we could hear the buzz from high power lines close by. It was not too loud just a little annoying. The rooms were very nice and spacious. Everything was upscale. We loved the fact that there was an indoor pool. I only wish there was a hot tub as well. We enjoyed our stay and will stay there again in the near future.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad K, Front Office Manager at Holiday Inn Express & Suites Spartanburg North, responded to this review, January 20, 2013
Thank you for taking the time to review your recent stay with us. I would like to address the noise concerns that you stated. We are aware that the highway noise can be noticed by those who are light sleepers. I have not heard of anyone stating that they could hear the power lines. We will check with our Maintenance Engineer to ensure that there are no issues. We appreciate your feedback and we do look forward to having you stay with us in the future.
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Charlotte, North Carolina
Top Contributor
53 reviews 53 reviews
50 hotel reviews
Reviews in 29 cities Reviews in 29 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed November 30, 2012

This hotel was great. The front desk staff was attentive and just an overall great stay. The mangers reception was great also. The food was great and the upgrade for platium member was great as well. A great stay.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad K, Front Office Manager at Holiday Inn Express & Suites Spartanburg North, responded to this review, December 10, 2012
Thank you for taking the time to review your recent stay with us. Our main goal is to ensure that your stay is pleasant and that starts with our wonderful front desk staff. As a Platinum Priority Club Member we know that you are on the road a lot. One of the ways, that Priority Club recognizes it, is by providing you with a complimentary upgrade upon check in if it is available. We appreciate that you recognized the upgrade and also that you enjoyed it. We look forward to having you with us again, if you are ever in the area.
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Winter Park, Colorado
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 21, 2012

First, there is nothing wrong with the hotel itself. It's clean with a cheerful decor, and the desk staff is very friendly. They have an excellent free breakfast with eggs, sausage, and a nice array of the usual continental-style food. The bathroom counter tops are granite, so it's feels a little more upscale. I only have two complaints. The first is the road noise from Interstate 85. I'm not sure that the room you pick makes a difference since the hotel sits perpendicular to the interstate, so both sides probably get the noise. I am a light sleeper, so I did hear it. I turned the AC down low so the fan would tone it down a little. The second complaint is there is only fast food around the hotel. You have to drive two exits down to get to any sit-down restaurants. I didn't really want to do that, so I went to this barbeque place on the corner. It was really great, but some people might want a better dining experience.

Room Tip: I would think the rooms on the south side might be quieter, but I don't know for sure.
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad K, Front Office Manager at Holiday Inn Express & Suites Spartanburg North, responded to this review, October 28, 2012
Thank you for your response and we appreciate all of the feedback that you have provided. I would like to take a moment and address some of your concerns. We do take pride, of our hotel, and we are pleased that it shows through the cleanliness and courtesy of our staff.

In regards to the highway noise we do understand that it can be troublesome for those who are light sleepers. We do make every attempt to place guests in a quieter area if they have troubles sleeping due to noise. We take extra steps by making a profile note, so that if you return then we will know ahead of time to try and assign one of these quieter rooms for you. We do encourage all of our guests to tell us if they have any special requests. We try to accommodate all requests if possible.

In regards to the restaurant situations we are aware that the food choices are limited off of our exit. There are a lot of options within the area. These options are less than 10 minutes away. Some of the options are off of exit 75 (3 miles south of our exit). For those, who do not want to get back on the interstate, there are numerous options located downtown which is about 10 minutes away. For those, who do not want to get back on the road at all, there is a company (Hubcitydelivery.com) which will deliver from various restaurants in the area. We are hoping that a full service restaurant will be built, on this exit, to provide our guests with a closer option.

We do appreciate you staying with us. If you do stay with us again then please let us know your room preference and we will do everything, that we can, to accommodate your request.
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Additional Information about Holiday Inn Express & Suites Spartanburg North

Address: 161 Sha Lane, Spartanburg, SC 29307
Phone Number:
Location: United States > South Carolina > Spartanburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Spartanburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Spartanburg North 2.5*
Number of rooms: 91
Official Description (provided by the hotel):
Welcome to the brand new Holiday Inn Express & Suites at I-85 Spartanburg North, South Carolina. We offer 91 comfortable, modern leisure rooms and upgraded executive suites. All our rooms feature flat panel LCD televisions and over-sized work space, perfect for the business or leisure traveler. We also offer an indoor pool, fitness center, guest laundry, business center and over 1000 square feet of meeting space.Come experience our new look and feel and all the same award winning hospitality you ve come to expect. We ve got just what you need to relax, conduct business or recharge while on the road, and now we have it all in an updated, fresh contemporary atmosphere with all the same great amenities: free long distance calling, free wireless Internet access and our new hot breakfast bar. Located just 4 miles from Mary Black Hospital and Spartanburg Regional Hospital and only 5 miles from downtown Spartanburg. We are the perfect choice when you re traveling to Spartanburg for business or for pleasure. You couldn t make a smarter choice when visiting Spartanburg! We are just minutes from USC Spartanburg, Converse College, Wofford College, Spartanburg Memorial Auditorium, Spartanburg Tech, Cowpens National Battlefield and Gaffney Shopping Outlets. Come see why the Holiday Inn Express & Suites at I-85 Spartanburg North just got a whole lot smarter. ... more   less 
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Also Known As:
Holiday Inn Express & Suites Spartanburg North Hotel Spartanburg
Holiday Inn Express And Suites Spartanburg North
Holiday Inn Express Spartanburg

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