The rate was excellent and in my budget for an emergency trip. The room was clean. The heating system was adequate but very noisy. The vanity light took about 10 minutes to warm up to be useful. The water for the shower took a long time to warm up. I did not use the pool or spa, so I can not comment on that. The trees need to be trimmed so all parking spaces can be used without branches scratching vehicles. The complementary breakfast was sparse, probably because the hotel was not full. When I was ready to leave, I went in to eat. I never saw a desk clerk the whole time. I tried to get a clerk by ringing the service bell, but no one ever came out. After several minutes, I gave up. Bottom line, the customer service was poor, the amenities were adequate, the room was clean and the bed was comfortable. I would stay here again if I was on a tight budget. If I wanted a bit more luxury/friendlier service, I would go somewhere else.
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