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“Good, but not worth the price” 2 of 5 stars
Review of Country Inn & Suites By Carlson, Rock Hill

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Country Inn & Suites By Carlson, Rock Hill
2.5 of 5 Hotel   |   865 Patriot Parkway, Rock Hill, SC 29730   |  
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Ranked #11 of 22 Hotels in Rock Hill
Certificate of Excellence 2014
Roanoke, Virginia
Top Contributor
62 reviews 62 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
35 helpful votes 35 helpful votes
“Good, but not worth the price”
2 of 5 stars Reviewed November 18, 2012

Good: front desk friendly, helpful
breakfast was bountiful
Ok: room, nothing special
Bad: the cost. For this rate, stay at the Hilton Garden Inn. Better breakfast, rooms and beds.
This place is over priced. Wish I got the deal the other traveler got.
Never again.

Room Tip: Don't stay on first floor parking lot side, easy to see in room.
See more room tips
  • Stayed December 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sangitta, Public Relations Manager at Country Inn & Suites By Carlson, Rock Hill, responded to this review, November 19, 2012
Thank-you, for your review, Please contact hotel for rate structure, there are different programs to choose from. If you choose to bring a group please contact us and we can set you up with a group contract. thank-you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
    38
    35
    21
    9
    12
See reviews for
46
18
11
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Alburtis, Pennsylvania
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
Reviews in 35 cities Reviews in 35 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed November 5, 2012

Being forced to drive home from FL to PA during Hurrican Sandy due to the Autotrain railways being shut down was not fun! Thankfully on the drive home I called this CI&S and got a great rate for our faliny of 5. Got 2 connecting rooms w/2 queen beds and micro/fridge for under $130, booked them about an hour before we arrived.
Desk person was very nice and helpful.
Breakfast in the morning was free and plentiful. Make your own waffles cereal, danishes, eggs, sausage, potatoes etc.
Didn't have time to take advantage of any other things there as we arrived at 10:30 p.m. and left by 8:30 the next morning for the rest of our drive.
Check-out was quick and easy.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bradenton, Florida
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 23, 2012

Wonderful experience. David the Evening desk clerk was friendly, helpful and a very"people" person. We stayed there on 2 occasions within a week and enjoyed our stay. The Breakfast offered was one of the best we have experienced in a motel.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2012

Stood here last week, for the week and loved it from the moment we walked in. We have been staying at hotels in SC for over a month now on business and this is by far the best hotel experience we have had during this entire trip.
Reasons Being:
-They have 24/7 cookies, tea, and coffee by the desk (we loved that)
-Home like cozy feel (which is great when you stay at hotels often)
-EXTREMELY CLEAN and this is so important to us
-Rooms are really nice and renovated (you really feel like your staying at a high end hotel with its classic, yet timeless style. Rugs are really nice.
-Bed is the most comfortable we've had on this trip and more comfortable than our personal mattress, it's also new.
-Staff is extremely nice, helpful, and caring.
*Dave at the desk said "welcome home!" every time we walked in the door and was very diligent, friendly,and helpful (he knows a lot about the Rock Hill area.)
*The young lady with the short hair even held the door for us a couple times when we walked out the door.
*The housekeeping ladies here were incredible good at their job, we were super impressed.
-Good breakfast
-Great TV with HDMI inputs which is great for watching movies.

CONCLUSION:
We knew there was something different about this hotel when one of the owners, Gita personally called us after we made a special request on our online booking. This is a family owned business and you can really tell how much these people care about their customers and business. We often saw Gita, her husband, and son meeting in the lobby. They just seemed very proactive in their operation of this business. During the entire time we were there, they had people working on the outside areas of the hotel constantly making this place better. We felt good knowing that we were helping to support a family run business that performs with excellence. Staying here was a pleasure.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ATL
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 11, 2012

If UR looking to relieve some stress during a business trip and work out at the hotel this is not your spot. The first day I was there the gym was very stuffy. Someone must have complained- they added a fan. They had several long mirrors in the make shift gym that you could barely walk around in.

The sleeping room was large, nice and clean. The hotel staff responsive. The breakfast had a variety. If the gym is not important to you then I would rate it higher. But it is important to me.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 8, 2012 via mobile

I was traveling to visit my son for his first free weekend at boarding school. It just so happened to coincide with the last day of the DNC. I was flying into Charlotte late in the day and was spending the night before traveling to the school the next day. There was NOTHING available in Charlotte and I was starting to panic because I am, as my tag suggests, a total hotel snob. I hesitated booking this hotel but really didn't have a choice. Not the luxury I like but was definitely acceptable for the night. Clean and comfortable. I had my 3 year old with me and my only complaint was that the stopper in the tub didn't work other then that it was sufficient in a pinch. Just FYI, for those of you traveling with kids who LOVE the pool this is not the place for you. The pool and pool area are very small.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rock Hill, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 21, 2012

We stayed at the Country Inn and Suites just to get away from home for a couple of days. We are a family of five with three kids so it's very hard to find a great motel to accomidate us . As we first walked in we noticed how clean this place was. The lobby is perfect and offers visitors a computer just in case they do not have one.David helped us check in and he was friendly and very resourceful. I also noticed cookies at all times on the front desk. This was a major plus with the kids. They also had fresh coffee at all times which was a major bonus with me. As we entered our room the first thing I noticed how nice the beds were. The covers and sheets were nice and clean and not skimpy like most motels. Our room offered us a large desk with free wi-fi wich is a major plus. Our room was nice and updated. We also took the opportunity to use the pool. They offered pool towels in the lobby so we didn't have to use our bath towels. We also took advantage of the free breakfast which was full of goodies all the way from eggs and hashbrowns to bagels and cereal .The employees were always nice and very helpful. We stayed in a motel like this in Charleston and payed three times the price of our stay. I would recomend this place to anyone. This motel is targeted for both the buisiness and the family oriented . We will definitely be staying here again!!!!!!!

Room Tip: The first floor is very convenient and the front offers a better view.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Rock Hill

Address: 865 Patriot Parkway, Rock Hill, SC 29730
Phone Number:
Location: United States > South Carolina > Rock Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 22 Hotels in Rock Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Rock Hill 2.5*
Number of rooms: 43
Official Description (provided by the hotel):
At the Country Inn & Suites Rock Hill, SC hotel, guests enjoy comfortable hotel rooms, convenient amenities, impeccable service and ideal location nearby Rock Hill and Charlotte attractions. If you're traveling to the area on business, you'll be pleased to find that our Rock Hill hotel is just a short drive from Charlotte area businesses. On vacation with the family? Our hotel near Carowinds theme park promises fun for the entire family. In addition, guests can enjoy free high-speed Internet access, an outdoor pool, Fitness Center and complimentary breakfast. Whatever your itinerary, you're sure to have a great stay at our hotel in Rock Hill, South Carolina. ... more   less 
Reservation Options:
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Also Known As:
Country Inn Rock Hill
Rock Hill Country Inn

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