We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good For Business” 3 of 5 stars
Review of Hilton Garden Inn Rock Hill

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Hilton Garden Inn Rock Hill to your Saves list
Hilton Garden Inn Rock Hill
3.0 of 5 Hotel   |   650 Tinsley Way, Rock Hill, SC 29730   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Save Up To 25%
Ranked #3 of 22 Hotels in Rock Hill
Certificate of Excellence 2014
Phoenix, Arizona
Top Contributor
71 reviews 71 reviews
45 hotel reviews
Reviews in 42 cities Reviews in 42 cities
91 helpful votes 91 helpful votes
“Good For Business”
3 of 5 stars Reviewed May 17, 2013

Recently in the south Charlotte/Fort Mill SC area for business and was looking for something a little closer on the SC side than normal (usually stay around CLT airport area). Hilton Garden Inn in Rock Hill was a nice, comfortable place in a very convenient area.

The hotel is right off I77 in newer developed area. There are lots of restaurants and shopping nearby. Chili's right in the parking lot.

The hotel itself is very clean and modern for business. Check in staff was southern friendly and always greeted upon return. The lobby is modern and bright with bistro-type feel including lots of small to large tables for both lounging, work and eating. The hotel has an internal restaurant along with snacks and coffee all day long. I did not eat at the hotel but the menu was small and tended towards sandwiches and salads. Full bar and cocktails available.

The room was large with decent work desk. TV was flat screen and could have been a little bigger but was fine. Small couch and table along with king bed. Bed was FIRM but I like that. Not typical of most hotels these days. There was a noticeable hump in the middle of the mattress from most people sleeping on one side. Not a big deal. I was on the 6th floor of the 6-floor property and at the end of the hall. No noise issues.

My only complaint was my room was not cleaned one day. I left at about 8am and no one had come by, but when I returned late that night after meetings and dinner, the room was not cleaned. After that initial reaction of disappointment - it did not really make a big difference since I was alone and had plenty of towels and such. But a reason I did not rate higher. There was no note or message about a problem - they just forgot. I did not mention at the desk since I was tired and did not want a cleaning late at night. A little surprising since all else was so top notch.

I will stay here again and recommend.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review, May 29, 2013
Thank you for taking the time to fill out our survey concerning your recent stay with us. Your scores and comments are very important to us. We are always looking for ways to improve our service and the experience for our guests. I hope your stay was pleasant and we look forward to serving you on your next visit to the Rock Hill area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

286 reviews from our community

Traveler rating
    160
    77
    27
    14
    8
See reviews for
93
54
19
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Greenwood, Indiana, United States
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 9, 2013

The Hilton Garden Inn is a nice facility. This is our second time to stay here. The beds and rooms are very comfortable. Very nice business center. The full service dining leaves something to be desired. We will pass on eating here again. Plenty for restaurants in the area.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review, May 29, 2013
Thank you for taking the time to review your recent stay with us. Your scores and comments are very important to us. I am please to hear you enjoyed the property. I hope you will give the restaurant another try on your next visit. The restaurant is new as of 2013 and we are improving everyday. Safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greensboro
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 7, 2013

Stayed at Hilton Garden Inn Rock Hill SC in April while attending training at the local SEM Products facillity a few minutes away. Service was excellent (except front desk was covered by only one person and had to call several times before someone answered). Cooked to order breakfast was great....not your usual fare for these type hotels. If you like grits, they had the creamiest grits I've ever had. Room was clean and bed was the best sleeping bed I've slept on in a hotel ever! Hotel transportation to and from training was timely. Not the easiest place to get to off 77 as it's behind a Wendy's and gas station, but we found it. I would stay there again.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review, May 9, 2013
Thank you for reviewing your recent stay with us and for your great comments Your comments are very important to us as they help us get better at what we do. I hope you and the rest of the group had a positive and productive stay with us and we look forward to serving you again on your next trip to the Rock Hill area. Thank you for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bay City, United States
1 review
5 of 5 stars Reviewed May 7, 2013

You are immediately welcomed with a beautiful lobby and very accommodating staff. The room was very clean and comfortable. The bar area is a nice little space. It's like sitting in your kitchen; a very nice touch. I am guessing this is the place to stay in Rock Hill.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review, June 25, 2013
Thank you for taking the time to fill out our survey concerning your recent stay with us. Your scores and comments are very important to us. We are always looking for ways to improve our service and the experience for our guests. I hope your stay was pleasant and we look forward to serving you on your next visit to the Rock Hill area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk, Virginia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 6, 2013

Hotel looked very nice and clean. Customer Desk rep very good. Bed mattress was hard. I am a Hilton Garden Member and oddly, they didn't have that although my reservation was made under my number. Hotel Bill was not under my door. Talked to the desk about getting my bill and the mattress being hard and the desk manager was actually very caring and concerned. I was impressed.

Room Tip: Happy with the stay and would stay there again. (They didn't recognize me as a Hilton Honors me...
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review, May 9, 2013
Thank you for taking the time to review your recent stay with us and your great comments concerning the staff. I apologize you found the bed uncomfortable. Just a reminder that all of our beds are adjustable on each side of the bed. Your business is very important to us and we look forward to serving you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Myrtle Beach, United States
1 review
5 of 5 stars Reviewed May 2, 2013

Wonderful stay with clean rooms and great friendly staff! At the Front Desk, Jeff Nichols and Alicia Spencer, were at the top of their game. I was in town attending a conference and they always had smiles on their faces and would go out of their way to make sure I had everything I needed. Thanks for the wonderful stay!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review, June 10, 2013
Thank you for your great comments concerning our property and our team. I will definitely pass them along to all of the team. Thank you for taking the time to review your stay with us. I am so happy to hear you enjoyed everything about your stay. We hope you had a wonderful conference and look forward to serving you on your next visit to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chuckey, Tennessee
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 29, 2013

Great service offered by the staff, great recomendations for Restaurants, i will return again on my next visit to Wilmington. I went on the the Hampton Inn and had a poor Experience, Its an old Hampton and not Good

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KevinAtkisson, General Manager at Hilton Garden Inn Rock Hill, responded to this review, May 3, 2013
Thank you for your great comments and for taking the time to review your stay with us. We appreciate you giving us a try. We hope you will make your change permanent and choose the Hilton Garden Inn for all of your trips to the Rock Hill area. Thank you for your business and we look forward to serving you on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Garden Inn Rock Hill? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Rock Hill

Address: 650 Tinsley Way, Rock Hill, SC 29730
Phone Number:
Location: United States > South Carolina > Rock Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Rock Hill
#2 Business Hotel in Rock Hill
#4 Romantic Hotel in Rock Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Rock Hill 3*
Number of rooms: 127
Official Description (provided by the hotel):
The Hilton Garden Inn Rock Hill hotel in Rock Hill, South Carolina is in the Manchester Village business and retail center near I-77 and Dave Lyle Boulevard. Charlotte Douglas Airport and Uptown Charlotte are 20 miles away from our Hilton Garden Inn Rock Hill, SC hotel. Cherry Park, Winthrop University and York Technical College are a just a 5 mile drive from the hotel. A number of major corporate headquarters are located nearby Hilton Garden Inn's Rock Hill, South Carolina hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hilton Hotels, Expedia, Orbitz, Hotels.com, Odigeo and Hotwire so you can book your Hilton Garden Inn Rock Hill reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Rock Hill Hotel Rock Hill
Hilton Rock Hill

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Rock Hill, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.