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“Great place, great staff.” 4 of 5 stars
Review of TownePlace Suites by Marriott - Rock Hill

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TownePlace Suites by Marriott - Rock Hill
2.5 of 5 Hotel   |   2135 Tabor Drive, Rock Hill, SC 29730   |  
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Ranked #5 of 22 Hotels in Rock Hill
Certificate of Excellence 2014
Winston Salem, North Carolina
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Great place, great staff.”
4 of 5 stars Reviewed January 11, 2013

This hotel is convenient to all kinds of shopping and entertainment. 5 minutes to Manchester meadows, 10 minutes to championship disc golf, the velodrome and Winthrop university. All rooms have a full size frig, 2 burner stove, microwave and even a dishwasher. I have stayed here for more than 300 nights. It is my home away from home.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan T, General Manager at TownePlace Suites by Marriott - Rock Hill, responded to this review, January 28, 2013
Dear Bradzon,

Thank you so much for taking the time to come to TripAdvisor and do a review of our hotel. It means a lot to hear that our long-term guests feel at home here at the TownePlace Suites by Marriott. Please know that I am available to you all 24/7 and don't hesitate to stop by and say hi next time you are passing through!

Sincerely,

Ryan Tilden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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115 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Rock Hill, South Carolina
1 review
5 of 5 stars Reviewed December 16, 2012

Good place. Nice people. Great Price!!! I am still currently a guest here and have had a great experience. If you are in the area you must visit this hotel, it is well worth it. Not to mention great Managers!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan T, General Manager at TownePlace Suites by Marriott - Rock Hill, responded to this review, December 20, 2012
Thank you so much for the positive review about our hotel. The fact that you, as a current guest, took the time to come on here and review your stay with us as an in-house guest is very powerful.

We do have a great team who take their job seriously, but still remember to have fun with it. Each one of them embodies the spirit of Hospitality, and I am so thankful when our guests recognize it.

Thank you again for your review and I look forward to seeing you around!

Sincerely,
Ryan Tilden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
5 of 5 stars Reviewed December 12, 2012

I was able to call this my home for business for quite some time now. The staff here was exceptional, they are caring, fun, personality filled and most importantly PROFESSIONAL. You cannot get better than this hotel in Rock Hill. I am saying this with confidence that the Hilton brand can not come close to this location and I am a Diamond member. For the price you are getting a lot more than one could offer. I woke up every morning to a vibrant, positve filled staff who really seem to enjoy thier jobs. If you are ever in Rock Hill this is a "Must Stay" at least once!!!

Room Tip: All rooms are great but if you are able to spend a few extra dollars you can get a nice 2 bedroom th...
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan T, General Manager at TownePlace Suites by Marriott - Rock Hill, responded to this review, December 18, 2012
Dear Chris R.,

This is one of the most cherished reviews I have ever received. With the name Marriott attached to our hotel, travelers know they are going to get a clean, comfortable accommodation with a highly skilled service staff.

What people don't get to experience until they stay at OUR hotel is the individually charming, fun personalities that make up the TownePlace Suites by Marriott - Rock Hill.

Thank you so much for your wonderful review. In the time you stayed here you became family to us all, and YOUR laughter will definitely be missed by everyone here.

Sincerely,

Ryan Tilden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 25, 2012 via mobile

Marriott service has always been the best. I was pleasantly surprised at how clean this pet friendly property is. I should have known since it bears the Marriott name. The beds were more comfortable than my own. All the comforts of home. Add the free breakfast and excellent service and you have a winner! Only a short distance to Charlotte N C. puts this hotel high on my list of accommodations.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan T, General Manager at TownePlace Suites by Marriott - Rock Hill, responded to this review, November 27, 2012
Thank you so much for the wonderful review here on TripAdvisor!

We are honored to accept our guests "extended" family, in allowing pets. Thank you for mentioning the cleanliness as well. The pet fee we collect goes to ensure that each room has the carpet and drapery steam cleaned upon the departure of a guest with pets. Many of our guests have very sensitive allergies and we want to make sure they are comfortable as well!

Thanks again for taking the time to write a review for our hotel, and I look forward to meeting you in person on your next visit to Rock Hill!

Sincerely,

Ryan Tilden
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pauline, SC
Top Contributor
123 reviews 123 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed November 5, 2012

Very nice accommodations; this is a new property. There was an outdoor fireplace with 2 large grills and a patio. Would be a perfect place for long term stays with the comfort of home. Very pleased. Quiet, comfortable and staff was friendly. Location was convenient. Breakfast was of decent quality for this type of hotel.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan T, General Manager at TownePlace Suites by Marriott - Rock Hill, responded to this review, November 8, 2012
Dear Guest,

Thank you very much for your review here on TripAdvisor! I hope you got the opportunity to enjoy the grills while you were here, and appreciate that you took the time to mention them specifically in your review.

You highlighted so many wonderful things about our hotel, and I am glad we were able to provide you a home-away-from-home while visiting Rock Hill. Thank you also for mentioning the TownePlace Suites Team. They are the REAL heartbeat of this hotel and appreciate your mentioning them and their friendliness.

Thank you for choosing to stay with us and...see you again soon!

Sincerely,
Ryan Tilden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed October 8, 2012

We recently stayed two nights at this wonderful hotel. The suite was well appointed with granite counters, full kitchen, comfortable work area and numerous storage areas. Plenty of closet space. Suite was exceptionally clean. Corridors were also updated and clean. The complimentary breakfast was ideal with many choices. The staff was friendly and helpful. The location adjacent to the Galleria Mall offered several restaurants and easy access to I-77.

Room Tip: Safe Location - Outdoor Pool & Gas Grills
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan T, General Manager at TownePlace Suites by Marriott - Rock Hill, responded to this review, October 9, 2012
Thank you very much for your great review of our hotel and amenities!

As a Senior Contributor you have a definite impact on whether people choose, or choose not to stay at our hotel. The fact that you took the time to review us and post in here on Trip Advisor is VERY much appreciated. I certainly look forward to the opportunity to meet and thank you and your wife on your return trip through Rock Hill.

Sincerely,

Ryan Tilden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 30, 2012

Great place to stay. Very roomy & well laid out. This is in an area with plenty of shopping & restaurants. Room 100 was quiet, no road noise and we couldn't hear anyone near us. Each room had its own tv, and we used the hotels wifi. The sofa bed was reasonable. The queen beds were very comfortable. There's an ac unit in each room, worked really well but quite loud. We liked the Paul Mitchell products & linens are nice. The breakfast is decent, make your own waffles, sausage, eggs, muffins, bagels, cereal, yogurt & fruit. This is our second stay plus we also had a king sized room this visit that was equally good. If you use the pull out sofa bed in the king room it does touch end of bed, which might be a problem for those with mobility issues, not for us- kids leapt over to other side of bed. We were visiting Winthrop & Carowinds both easy to get to from here.

Room Tip: Room 100 (2 room suite with queens) Room 103 (king) Both near side door & quiet
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryan T, General Manager at TownePlace Suites by Marriott - Rock Hill, responded to this review, October 4, 2012
Please accept my sincere thanks for your family's wonderful review of our hotel here on TripAdvisor!

I am so glad to hear that you enjoyed your stay with us, our accommodations, amenities and location! The Two Bedroom Suites does cost a little more than the Studio King, but the extra space is well worth the value.

Your excitement about our hotel really comes through in your review and it is much appreciated. Its very refreshing and I certainly hope you will give us the opportunity to WOW you again in the near future!

Sincerely,
Ryan Tilden
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites by Marriott - Rock Hill

Address: 2135 Tabor Drive, Rock Hill, SC 29730
Location: United States > South Carolina > Rock Hill
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Rock Hill
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites by Marriott - Rock Hill 2.5*
Number of rooms: 97
Official Description (provided by the hotel):
TownePlace Suites by Marriott - Rock Hill is the areas newest and first extended stay all suite hotel. Offering you all the creature comforts of home, from full kitchens, to complementary internet access, and High Definition Television. Located just minutes South of Charlotte, NC, TownePlace Suites offers you the opportunity to enjoy the big city living while enjoying the small community feel of Rock Hill. ... more   less 
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Also Known As:
Towneplace Suites By Marriott - Rock Hill Hotel Rock Hill

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