The pictures on google are a far cry from the actual condition of the hotel. Staying there felt like i was living in a cheap horror flick. FRONT DESK: the lady at the front desk was super nice. ROOM: Upon entering the hallway where the rooms are, i was overpowered by the smell of mold/water damage/ cigarette smoke. Most if not all of the units are labeled non smoking, but people most definitely smoke. My first room did not have working AC and the toilet seat had some poo streaks on the back and what looked like dried vomit on the bottom of the bowl. I was moved to a second room where the AC worked but the smell was worse. I am not a complainer usually so i dealt with it. In the bathroom the ceiling was drooping down from some apparent water leak that had been patched over but never repaired. The overall condition of the room was ok, floors were cleaned and bedding clean. The walls are paper thin though. The people next door had a dog that kept barking all night, and i guess they sleep with their tv on because i could hear reruns of 2 1/2 Men almost all night. They also smoked in the room, because the access door had cigarette smoke peeping into my room. I had to put a wet towel by that door to stop it. I got up the next morning and went to get ice, but the ice machine was broken. I peeked around the side to see if it was plugged in and around that machine is the nastiest floor ive ever seen. POOL: I went back to the room and thought i'd go check out the pool. The pool is closed although it was advertised. If you see on google the picture of the pool has this nice blue water, but the actual pool looks like sewage. One guy in the hall said that the pool has not been open in years. FREE BREAKFAST: Pretty standard, mini muffins and bagels out of a bag, cereal and milk (which was room temperature and i actually did get sick an hour after eating, maybe or maybe not related), hard boiled eggs (looked good did not try), waffle maker, Coffee (good), Orange Juice (tasted like orange water) and Apple Juice (tasted great). OVERALL: This hotel makes Econo Lodge look like a resort.. it's that bad.
Ask for a tent and some sleeping bags and stay outside.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
At the Quality Inn & Suites - Rock Hill our guests can be assured they will receive great customer service and clean guest rooms at a very economical rate. Smoking and non-smoking rooms are available which feature cable TV with HBO, a mini frig, microwave, coffee maker, iron and ironing board and hair dryer. Access to all amenities, such as our daily Continental Breakfast and High-Speed Internet is complimentary. This includes the business center and guest laundry as well as the pool which is open seasonally, from early spring to the first of September every year. We are constantly updating our property and will focus on the areas you have pointed out to ensure that your future stay is more comfortable.
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