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“Disgusting!” 1 of 5 stars
Review of Howard Johnson Inn Rock Hill

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Howard Johnson Inn Rock Hill
2.0 of 5 Motel   |   911 Riverview Road, I-77 Exit 82B, Rock Hill, SC 29730   |  
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Ranked #10 of 22 Hotels in Rock Hill
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Disgusting!”
1 of 5 stars Reviewed December 11, 2011 via mobile

Made reservations two months prior for our 5 day trip but could not believe how nasty this hotel was! When we got to our room late at night I was surprised to see food stains on the comforter,hair on wall in shower, mold on bottom of shower curtain, bathroom walls chipping away at bottom and smelled strong of paint. Went to complain and management then said the room was recently remodeled and could show us another room which we found was strong of cigarette odor. Very loud and seems to have a lot of homeless around the area. Do not recommend to anyone ! Stayed one night and cancelled for the 5 days after and stayed somewhere better!

  • Stayed December 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umeshhojo, Manager at Howard Johnson Inn Rock Hill, responded to this review, December 19, 2011
Dear Valued Guest,
We appreciate your feedback and genuinely apologize that this stay did not meet your expectations. Normally, as many websites will attest, we have very high customer satisfaction ratings and we take our customer feedback very seriously. This satisfaction is shown through the manytravelers that frequent our hotel without transportation.These guests stay with us becausethey feel safe walking to nearby restaurants and stores in the area and because we provide clean, quiet rooms at a reasonable price. Additionally, we are updating all of our guest rooms and amenities and have spoken with our staff to ensure a positive experience for all of our guests in the future.Again, thank you for your feedback and feel free to contact us directly with any additional concerns.
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305 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • Any
English first
Canada
Top Contributor
64 reviews 64 reviews
29 hotel reviews
Reviews in 40 cities Reviews in 40 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed December 11, 2011

I stayed at this motel twice on my way to Florida. On both stays, I had good clean room, Rooms are big for this type of motel. Front desk staff in the evening and morning are friendly. Free Wifi. Free breakfast include waffle, bagel, toast.
This hotel is close to Charlotte, Billy Graham Library. There is supermarket, McDonald and other fast food restaurants near by. The gas stataion at intersection is one of the cheapest in the area. There is Target, Michaels, Best Buy about 2 miles away.
To get the best rate, I suggest you book ahead of time, Walk in rate is higher than booking thru hojo.com

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umeshhojo, Manager at Howard Johnson Inn Rock Hill, responded to this review, December 19, 2011
Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel.

Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future.
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Charlotte, North Carolina
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 26, 2011

I could not be happier with my choice to stay here. The staff is wonderful and accomodating, I was booked into an upstairs room and as soon as I mentioned that I had problems climbing stairs they switched my room to the first floor. I'm working in the Charlotte, NC area for the next few months and I plan on staying here during the week for as long as I am in the area. My room is clean and comfortable and it is worth the stay just for the breakfast.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umeshhojo, Manager at Howard Johnson Inn Rock Hill, responded to this review, November 21, 2011
Thank you so much. We glad you like your stay with us. Hope to see you in future.
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Poole, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 21, 2011

Room was very clean and tidy, beds comfy, staff friendly and welcoming, good central location for the family we were visiting and for local restuarants, good value for our pennies the best bit though for us was the variety for breakfast having stayed in 3 hotels on our holiday this was by far the best with hot waffles, toast, doughnuts, bagels, hot & cold cereals the juice selection was excellent would definately stay again, the only downside was someone appeared to be having a party in the next room with loads of people coming and going and talking outside our door but thats not the hotels fault and as my kids slept through it it was no big problem.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umeshhojo, Manager at Howard Johnson Inn Rock Hill, responded to this review, November 21, 2011
Thank you so much for your Business and looking forward to see you soon. Thanks for your detailed kind word, it means a lot to us. your happiness is our goal.
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Monroe, North Carolina
1 review
4 of 5 stars Reviewed October 16, 2011

We stayed here two nights for a church event. Although we were a little apprehensive about the area at first glance, it really was a nice stay. I am one who really hates the exterior corridors when booking any reservation, but based on trip advisor decided to stay here. Staff was very friendly and helpful and the room was okay. The room did not have a smell and everything was kept pretty well, although you can tell there was some age on everything. I would definitely stay again and really appreciate feeling comfortable and safe.

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umeshhojo, Manager at Howard Johnson Inn Rock Hill, responded to this review, October 18, 2011
Thank you so much for your kind words.
just for future reference i would like to inform you that we are remodeling our property rightnow and we have almost finish few rooms so when you come next time to visit this area please don't forget to come and see us and hope you will like our room and hospitality.God Bless and Have a wonderful day.
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Deltona, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 9, 2011

The room was very comfortable, inexpensive and the staff at the hotel were helpful and friendly. We felt like we got a steal of a deal with the low prices and the great room! The hotel was busy and booked up it seemed. Breakfast was very good, wireless worked without effort. I can't say enough great things about this place especially after some of the other places we stayed on our trip! I wish all hotels would respect their customers in the way this place did it and at such a low price!

Room Tip: Book ahead of time and arrive early!
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umeshhojo, Manager at Howard Johnson Inn Rock Hill, responded to this review, October 11, 2011
Thank you so very much for your kind words. this means a lot to us.and just to let you know that we are remodeling our property and rooms. this is including new carpet,new bedding,knock down of rooms,new furniture and new ptac units and more..please come and see us and looking forward to see you on your way here.
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Sewell, New Jersey
1 review
5 of 5 stars Reviewed September 8, 2011

The rooms were nice and clean and the staff were very nice. We would stay here again when we come to visit our family. A great place and close to all shopping centers and restaurants. Thanks again.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
umeshhojo, Manager at Howard Johnson Inn Rock Hill, responded to this review, September 10, 2011
Thank you so much for your business and looking forward to see you on your way here in rock hill.
Hope you have wonderful day and God bless us
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Inn Rock Hill

Address: 911 Riverview Road, I-77 Exit 82B, Rock Hill, SC 29730
Phone Number:
Location: United States > South Carolina > Rock Hill
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#2 Best Value Hotel in Rock Hill
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn Rock Hill 2*
Number of rooms: 56
Reservation Options:
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Also Known As:
Howard Johnson Inn Rock Hill Hotel Rock Hill
Howard Johnson Rock Hill
Rock Hill Howard Johnson

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