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“Extremely poor support by management” 1 of 5 stars
Review of Hampton Inn Orangeburg

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Hampton Inn Orangeburg
2.5 of 5 Hotel   |   3583 Saint Matthews Road, I-26 Exit 145-A, Orangeburg, SC 29118   |  
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Ranked #2 of 16 Hotels in Orangeburg
A TripAdvisor Member
“Extremely poor support by management”
1 of 5 stars Reviewed June 16, 2004

My wife and I were guests of this Hampton Inn on Sunday, June 6. While at breakfast on Monday morning, June 7, someone entered our room and robbed us of cash, gold jewelry and credit cards. To date, the only contact has been through the Orangeburg Police, who have been helpful. To date, we have not had any contact from anyone associated with the Hampton Inn and or the parent, Hilton. Extremely poor management and non existent followup with guests when a problem has occurred. Recommend that guests take their business to a safe place where even if a problem occurs, management will followup.

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hampton_oburgsc, General Manager at Hampton Inn Orangeburg, responded to this review, May 12, 2010
Wow, I can certainly see how this experience may have left a poor taste for the hotel management at the Hampton Inn. As the new General Manager, your feedback is very important to me to ensure that my team exceeds your expectations. I assure you that my staff works very hard to ensure a perfect stay, so if there is ever a problem they make it their business to resolve it to the satisfaction of all of our guests. I am sorry you had that experience in 2004, but please consider it an isolated incident and know that if ever in the Orangeburg area our Hampton Inn will take good care of you.
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298 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
A TripAdvisor Member
4 of 5 stars Reviewed March 26, 2004

I must say, that the Hampton Inn staff is very courteous and helpful, especially to families with young children. When you are travel weary, this is the place to stay and worth the price.

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hampton_oburgsc, General Manager at Hampton Inn Orangeburg, responded to this review, July 14, 2010
Thank you for your kind words. Our team is happy to deliver the Hamptonality service experience to all of our guests! Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Orangeburg

Address: 3583 Saint Matthews Road, I-26 Exit 145-A, Orangeburg, SC 29118
Phone Number:
Location: United States > South Carolina > Orangeburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 16 Hotels in Orangeburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Orangeburg 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Hampton Inn Orangeburg Hotel Orangeburg
Orangeburg Hampton Inn

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