My husband and I had a room at the Carriage House as we were traveling with dogs. When I booked the room, the gentleman didn't want to let me have a room because of the dog hair.My dogs were crated while in the room. He should have been concerned about the cleanliness of the room. The stove had not been cleaned, The kitchen and bathroom floors had not seen a cleaning in at least 5 years, very sticky and dirty. I was told that the carpet was new this summer, may have been, but it was filthy. I walked across the floor with a pair of white socks on, they were actually black on the bottoms. This is the quencher, I had to make use of the bathroom at 2:am, turned the bathroom light on and there was the biggest roach in the tub that I have ever seen in my life. I took a picture of it. Nasty!! It made by skin crawl. It was left so that the owners/cleaners could see. I started packing immediately, only having one day of a 5 day vacation. I told the owner about the situation and of course the response was that the room was cleaned, etc. etc. On top of all of this, they would not refund any on my money "I'm sorry but we can't refund any money" Never, ever, again.







Value
Location
Check in / front desk




