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“Perfect for our family of 7!” 4 of 5 stars
Review of Mar Vista Grande

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Mar Vista Grande
3.0 of 5 Hotel   |   603 South Ocean Boulevard, North Myrtle Beach, SC 29582   |  
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Perfect for our family of 7!”
4 of 5 stars Reviewed January 23, 2013 via mobile

Very nice rooms. Pleasant decor & tv/dvd in rooms! Perfect space for my family of 7. Kids loved jet tub.Indoor pool facility was great during the cold weather, kids had a great time!
Improvements: bedding thin & not soft. Master shower needs more pressure. Available towels at pool.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather N, Guest Relations Manager at Mar Vista Grande, responded to this review, February 7, 2013
Thank you for the positive feedback for your recent stay at the Mar Vista Grande. We are happy that the condo provided ample space for your family of 7, and that our indoor pool became the ideal spot for recreation even when the weather was chilly outside. Since reading your review, maintenance has addressed the water pressure issue. While we do not provide pool towels, extra towels are available per special request. We hope to see you at the Mar Vista Grande again soon!
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217 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • Any
English first
Stella, NC
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 22, 2013

Last minute decision on President's Day weekend. Reservations were few and far between.
30 minutes on hold gave up and tried again, 20 minutes on hold and filled out the online request to have them call me back. That never happened. Took a chance and made the reservation online. Only room available was 4 bedroom Ocean View, $169 night.
Check in went smoothly and quickly, seems that Alex is the 1 man band, day on stay on. Thank you Alex for a good job.
Parking is ample and easy, 4 floors worth with 4 fast elevators. Seems like there were ample luggage carts too.
Room was spacious and very clean. The 4 bedroom(suite 1001) is on the east side so it has
some ocean view.Fairly large deck for a high rise condo. Master suite was nice with spacious bath. Kitchen was roomy and clean though it would be nice if someone would fasten the dishwater in so that it wouldn't tip out on the floor?
Nice sized dining area and living room. Other bedrooms were of decent size though it was only 2 of us in the 4 bedroom suite.
Pools were average. There is a kiddie pool if you have small children. The larger pool is generally just a 3' deep square that needs some good vacuuming and cleaning. There's a large hot tub also. The chlorine level in the pool was so high it left the both of us bright red and
itching/burning. Pool bathrooms are located one floor up from pool which makes me worry about kids, or adults, taking the easy way out rather than make the trip.
There are some decent restaurants close by within walking distance. Overall the resort is ok but after making the reservations I saw the NO MOTORCYCLES policy that prohibits motorcycles of any kind on the property. I understand that what generally prompted this policy adoption but don't agree with it. My wife and I our in our 50's and tour America on our Harley's
though we never hit Myrtle Beach during the bike weeks for same reason, stupid behavior by
stupid people on bikes. The ironic thing is that they adopted this discriminatory policy against all bike riders, year long, but the bikes still go up and down the street out front. What does the
policy achieve?
There are so many wonderful resorts in Myrtle Beach that welcome us on our bikes that it isn't likely that we will return.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather N, Guest Relations Manager at Mar Vista Grande, responded to this review, February 7, 2013
We value your feedback and thank you for taking the time to reflect on your stay with us. We are glad your check-in ran smoothly and quickly and that you were satisfied with the service provided by our front desk agent. We are also pleased that you found the room clean and spacious, and that you appreciated the convenience of our high-speed elevators and luggage carts. While it is true that we do not allow motorcycles on property due to HOA provisions, we still welcome you. We hope you will reconsider visiting us in the future!
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Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 3, 2013

Stayed for few days the weekend before New Years. Husband and wife with 2 teenage girls.

We rented a 3 bedroom Ocean View. So the balacony is on the side of the building but with an Ocean View. We arrived before noon but the room was ready so they checked us in and we went to unpack. The 3 bedroom has 3 baths also and a nice kitchen. The room is good sized but could be a little cramped if you had maximum occupancy or more than 1 family as the kitchen / den combination isnt large. The balacony would help a lot in the warmer months but in cold weather it could be an issue. The only negative was the furnishings were dated. First time I have seen an old time (tube) TV in each room. The one in the den had a problem with its signal but was viewable. The beds and bedding were old and creeky.

The property has great anemities with indoor heated pool and jaccuzi and outdoor pools and jacuzzi along with an Excercise / Weight Room. The rate was discounted due to it being off season - less than 175 per night. Good option in the winter but needs updating. One note is the units appear to be furnished by each owner so you could rent the uinit next to ours and get a great newly decorated unit.

Room Tip: Rented through Book It. It you want a nicer room you may need to book through an owner.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather N, Guest Relations Manager at Mar Vista Grande, responded to this review, February 7, 2013
Thank you for your feedback regarding your winter nightly stay with us. We are glad you were pleased with the discounted rate, that you were able to get into your room right away, and that you took advantage of our amenities. We apologize that you felt certain things in the condo needed updating. We are currently working on getting flat screens in that particular unit. We hope we see you again soon!
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NC
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 2, 2013

Last minute decision to escape to the beach for New Years Eve. The indoor pool (s) and Hot Tubs were great! The Condo's are HUGE! and fully stocked. Washer & Drier let us come home with no laundry to do! Kitchen is well equiped for cooking most any meal ... even baking! Full applicance ... not kitchenette here! All of the furnishings and floor coverings are in great shape. The hotel was sold out for New Years Eve, but you would not have known it .... very quet. Though others in the pools ... never crowded either. It is my understanding this used to be a "Monthly Only" rental complex and just recently started with weekly rentals... they seem to be transitioning well. We would go back .... very good Family place.

Room Tip: It appears all of the rooms are the same, but individual owners may have added a few items (hair dri...
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather N, Guest Relations Manager at Mar Vista Grande, responded to this review, January 25, 2013
It sounds like you you had a grand New Year's Eve here at the Mar Vista Grande! We are so happy you were able to celebrate with us during the holidays. We now offer nightly stays as well for quick getaways. We would be pleased to accomodate you again for whatever length of stay fits your vacation needs!
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Wilmington, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 2, 2013

I stayed in Suite 912. It was so elegantly decorated - modern, classic, easy care - it was a pleasure to stay there. Everything was new, and well-made so you did not have to worry about damaging something too delicate or worn out. The view from the balcony is awesome - it looks over the beach. A perfect place to have morning coffee and watch beach combers and sea birds. Mrytle Bach offers a lot of great restaurants and shopping if you want a break from the beach. And Mar Vista has an outdoor and indoor pool. Swimming for me is an essential. There is an amazing botanical garden in the Myrtle Beach area (one of my favorite things to do) along with lots of great shopping. And for kids young and old there are a huge number of miniature golf courses - so much fun! A perfect vacation in perfect vacation living quarters. An upscale home away from home.

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather N, Guest Relations Manager at Mar Vista Grande, responded to this review, January 25, 2013
We are delighted that you found it a pleasure to stay in one of our well-appointed condos at the Mar Vista Grande. We appreciate the fact that you took advantage of the convenient onsite amenities we have to offer, as well as some of the amazing and fun things to see and do here in the local area. We would love for you to come visit us again soon at your new home away from home!
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Wise, Virginia
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 30, 2012

Our family of five plus grandmother stayed here in August, 2012 for three nights.

We arrived at 8:30 p.m. to find the front desk is not 24 hour. We also found that the only parking for our van was on the ground floor of the garage. Our key was in a lock box where I had to call to get the combination and we were in our room.

Our room on the 11th floor was beautiful and the view was as advertised. The room was clean and the kitchen was well appointed with the appliances in working order. Televisions were in each room + the living room and DVD players in two of the rooms allowed us to give the kids movies in the evenings.

The pool was very clean and the beach access was convenient with the private walkway.

There is a bar but they are subdued about it. Those who want an alcoholic drink can buy one. However if you do not drink and do not like alcohol, it is highly unlikely that you will be uncomfortable here. You will not find drunks running around and I found it to be family-friendly in every respect. This place does not promote their alcohol. They have it available for those who seek it and if you do not seek it you may not even know it is there.

The wireless internet, once I was able to speak to a human being the next day to get the password, worked well.

The neighborhood for this hotel seems safe enough. There is little traffic near the hotel and the sidewalks allow for walking to the tourist trap stores and very small amusement park about three hundred yards away. I never felt in danger on the sidewalks and noticed a police car most times I walked for over 30 minutes. This community wants to keep a safe reputation.

The fact that we could only park on the ground floor of the parking garage left us afraid to go out past 8 p.m. There were signs saying high top vehicles only but these were often ignored and the ownership is not going to tow someone. If the lower lot was filled in the day, the security guard could call the reception and the reception would try to call the folks and have them move their cars. After 8 p.m., if the lower lot were to be full, the person with a high top would be without options. We always had a space but we also were afraid to be out to see any attractions after 8 p.m.

I only found out when we were checking out that there were garbage chutes on each floor. My ignorance left me expecting someone to come change out the trash each day. They did all but one day. I saw the housekeeper as I was getting into the elevator and asked why they did not come. He explained that they were busy and he was already in trouble for staying 20 minutes too late. He said he could be fired for getting overtime. I called the front desk the next day and they confirmed what he told me.

So let me get this straight; I pay over $450 per night and the hotel cannot supply a 24 hour front desk and cannot let the housekeeping staff stay late to service their customers?

The towels were not changed out either the day they would not come to our room. We just put them in the washer that was supplied in each room (nice) and washed and dried them for the next day. No big deal in the grand scheme of things but annoying considering what was paid for the room.

The refrigerator was a tree-hugger's dream. It took over 12 hours to get items really cold. There was a tray in the bottom that would "express chill" items. It saved energy I guess but I am one of those evil people who wants an appliance that works quickly and does what I need. As our country moves more in the direction of Marxism and the environazis seize more power, I will find myself more marginalized in my wish to have items that actually cool and heat properly. Yet until they take me to a back alley and put a bullet in my head, I will complain about these things when I encounter them.

We found out the checkout time was 10 a.m. when we left. We ended up leaving at 11:45 and they did not try to charge us for our ignorance.

Will I stay here again? Yes but only if I do not find something I believe to be better. This property did not communicate well (see my garbage chute, internet and check-out comments above). Something in writing would clear up a lot of the misunderstandings.

I do not dislike the place. I just find it to be a place where they charge 4-star prices for 2-star quality.

I also wish they would at least have a breakfast buffet for the guests. It seems to me that a restaurant would be convenient for the guests and give them another revenue stream.

Seeing as how they do not have a 24-hour desk and will not let housekeeping stay to serve the customers, they seem to need more profits. Either they are leveraged to their eyeballs and are barely making it or they are greedy. Just a few improvements could make this a "5" instead of the "3" that I give it right now.

Room Tip: Pay the relative extra for a beachfront room. It is a minor amount for a great view.
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  • Stayed August 2012, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather N, Guest Relations Manager at Mar Vista Grande, responded to this review, February 7, 2013
RESPONSE: Thank you for providing detailed feedback for your recent stay with us. We are happy hearing you describe your room as beautiful, clean, and just as advertised, and we are pleased that you found the resort itself as family-friendly in every respect. We apologize for the confusion about garbage chute locations, internet, and check out procedures. An information sheet is provided at check-in describing these procedures. Trash and towel service is provided daily. If a Do Not Disturb sign is placed on the door, service will not be provided. We are currently addressing the communication problems you cited on all department levels to ensure we are providing the highest level of communication. We hope you will give us another chance in the future to earn that 5 rating from you, and we promise to give you the grand experience you deserve!
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Florence, South Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 30, 2012

My wife and I travel to the beach all the time. Either, for shopping,nightlife or just to get away. We have stayed in alot of different resorts. All were missing something, whether it was noisy,decor or just customer service wasnt up to par. We were begining to think, no matter where you stayed it wasnt going to be perfect. Man! We were wrong! This place is perfect! I tried to find some thing wrong and I couldnt. From the decor to the service was top notch! They really care about you and your business. We will definitely stay here again and again!

Room Tip: Oceanfront!Oceanfront!Oceanfront! These are the best rooms anywhere.
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heather N, Guest Relations Manager at Mar Vista Grande, responded to this review, February 7, 2013
We are elated that your search for the perfect accomodations is finally over after finding our Mar Vista Grande resort. It is great hearing that your stay with us was top notch on every level, as that is what we strive for on a daily basis. We welcome you back any time, and we promise to make each visit just as good if not better than the last.
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Additional Information about Mar Vista Grande

Address: 603 South Ocean Boulevard, North Myrtle Beach, SC 29582
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Myrtle Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in North Myrtle Beach
#2 On the Beach Hotel in North Myrtle Beach
#2 Romantic Hotel in North Myrtle Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mar Vista Grande 3*
Official Description (provided by the hotel):
As a one-of-a-kind AAA Four Diamond accommodation in North Myrtle Beach, the luxurious Mar Vista Grande is everything you could want for your next beach vacation. This is the perfect beach resort for relaxing and soaking up the sun in a quiet beach atmosphere. Our comfortably spacious 3 and 4 bedroom condos are decorated with all the comforts of home perfect the for full family experience. With a host of thoughtful amenities, this makes Mar Vista Grande the ideal choice among beach vacation rentals. Such amenities include free wireless internet, free covered parking garage, indoor and outdoor pool, oceanfront tiki bar, fully equipped fitness center and much more. ... more   less 
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Also Known As:
Mar Vista Grande Hotel North Myrtle Beach

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