I came for the scrapbooking retreat and stayed a couple of extra days to do some dancing at SOS. The staff was very friendly and helpful. My only complaint was the noise from being on the 19th floor. Plumbing created constant crashing noises and the wind sounded like an army of firetrucks was parked outside. I do feel like I got a great value for my dollar and would stay here again but will probably request not to be on the 19th floor.