We had recurring toilet noise problems that the hotel couldn't
fix, that kept us up all 4 nights--multiple complaints, multiple times the
hotel sent someone up but never fixed. We gave up complaining, problem
still there when we departed. Hotel never offered to change our room,
provide any gift or other compensation, and NEVER followed up to find
out if issue resolved.
Since Radisson has a room guarantee, we asked the hotel for 1 free
night's lodging--which the front desk person said she'd refer to the
manager (never heard back), then on checkout the front desk said they'd
take care of getting the refund handled through Expedia booking (never
happened--and it's been over 6 weeks).
Also, hotel is nowhere near any attractions in Charleston.
- Reservation Options:
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- Also Known As:
- Radisson Charleston Airport
- Radisson North Charleston
- North Charleston Radisson