Our house was having some work being done on our house, so we stayed the evening at this hotel. Room was smallish but was equiped with a two burner stove, sink, dishwasher, full size fridge. Kitchen had pots and utensils for cooking. Dishwasher soap was also available in the room. There was also a coffee pot. A work desk and tv also were in the room. The bed was not horrible but it was not the most comfortable I have ever slept on either. It did the job. The room was clean. Would I stay here again, possibly. The room was a bit small for two adults and a toddler. One very good thing is the location to restaurants, movie theater, mall and many shopping.

This hotel may be more suitable for "Extended Stay" guests but for the one night/week-end visitors to the area, I do not recomend it. The hotel location is near Northwoods Mall with several restaurants within walking distance & relatively close to Interstate but beyond that, not too many positives. First impression - You drive behind a restaurant to get into the hotel parking lot. The exterior was very plain/non-descript, almost ugly & the entrance was certainly not cheerful or welcoming. Additionally, there was no portico to drive under to register and/or unload so if it's bad weather (raining, freezing, gusty winds, etc) you are out of luck. Parking was totally unacceptable! We came back late following a concert & there were NO parking spaces available, probably because there were 3 vehicles with utility trailers taking up 4 spaces each! When we went in to find out what to do, we were told these vehicles belonged to "extend stay" guests, but that we (2 ladies) could park down behind the hotel on an old access road, which was pretty dark & area was overgrown bigtime! The friendly security guard assured us he patrolled the area all night (but he was watching TV when we came in). The lobby was really dinky; it did have a TV but only had enough room for maybe 3 people to sit (if you weren't very big & had no luggage). The frontdesk staff were friendly when available.There is no breakfast buffet (given the price, I thought there should at least be sweet rolls & coffee); your food options were the vending machines beside the lobby. Elevators were very slow, but at least they did work. Hallways were well-lit. The room was nothing special, smallish though nice enough I guess: clean, typical hotel decor, usual complimentary toiletries, an "abbreviated" kitchen, free in-room WiFi access, but only has maid sevice once/week. I am not an overly fastidious traveler nor do I demand luxurious surroundings, it's just, well . . . considering the rate/night (no bargain basement price this!) I expected a lot more! All in all, I think you could get way more for your travel dollars somewhere else!

My dog Daisy that almost died one year ago today at the Candlewood Suites in Charleston, SC. The cleaning staff didn't vacuum the room between guests and when my dog & I went into the room, there were prescription pills spilled on the floor. My dog ate them before I could stop her. After over a thousand dollars in emergency vet care, my dog finally recovered but has organ damage. Candlewood suits didn't even apologize. I even had to pay for my room that night! They were completely negligent and no matter who I called with this huge corporation, nobody cared. Beware of the "Pet- Friendly" Campaign

This was my first stay at a Candlewood Suites, a chain I never heard of until business called me to Charleston the weekend of a golf tournament that drove up the prices or sold out my usual hotel spots. Another reason I booked this hotel was because it is pet friendly. Since I was traveling alone, I wanted to bring my miniature schnauzer along. During my 3 night stay I saw several others with their pets as well. Overall I found the area as well as the hotel safe and clean--important to a female like me traveling alone.
This is an extended stay hotel, meaning you won't get daily maid service which is fine because I don't need someone knocking at my door at 8 am to make up my bed. There are free laundry services, just purchase your own detergent. There is also a small 24/7 "store" inside where you can purchase many different food items and charge it to your room on some sort of "honor" system they have set up. Since it's an extended stay, your room has a small kitchen area. Mine had a full size fridge, dishwasher, microwave, and stove top with 2 cooking spots and all relevant utensils and plates and such. Bathroom was clean and cozy, pretty basic and what you'll find in a typical american home.

I only encountered two issues during my stay, and that was my annoying neighbors above my room, stomping around at all hours of the night. Not the hotel's fault, and they were helpful enough to offer me a room on the top floor. The only other issue for me was the way the A/C unit works...it runs (loudly in my opinion) for a few minutes and the room is cool. Then it clicks off completely for about 15 minutes (and its dead quiet), and the room warms up again until it clicks back on. I'm not a A/C expert but I imagine that's the way an AC works, but the rise and fall in temperature and noise was pretty annoying for me. I'm not a light sleeper, but I am picky about my sleep.

Of course I read up on this hotel before booking, so thanks to everyone who posted about the huge holes in the road leading to the front door of this hotel. It was really rainy in Charleston during my visit, and all these holes were filled with water, so it would have been harder to spot had I not expected them. Keep in mind you can go to the right of these huge potholes, and just drive around the other side of the building to avoid them.