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“nice room but iffy restaurant” 4 of 5 stars
Review of Holiday Inn Charleston Airport/Convention Center

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Holiday Inn Charleston Airport/Convention Center
3.0 of 5 Hotel   |   5264 International Blvd, North Charleston, SC 29418   |  
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Ranked #16 of 58 hotels in North Charleston
GreenLeadersBronze level
Newburyport, Massachusetts
1 review
“nice room but iffy restaurant”
4 of 5 stars Reviewed December 30, 2012

nice room and pleasant staff but one evening the restaurant wasn't open at all (even the front desk didn't know this was going to happen) so we were stuck with Dennys across the parking lot. On our second stay they warned that the buffet breakfast (which wasn't free) wasn't a hot meal. We were surprised that a restaurant in a hotel would be closed for the holidays when they had guests.

Room Tip: Don't be over the front entrance when they are playing Christmas music!
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 people have reviewed this hotel

Traveler rating
    92
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    13
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Charlotte, NC
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 25, 2012

A friend and I stayed at this hotel for one night while visiting Charleston. We had a pleasant stay. The front desk staff was friendly when we checked in. We asked for a quiet room away from any type of road noise, and our room was in the back, facing the outdoor pool. I think we were a little close to the ice machine, so we could hear that from time to time, but not a big deal, we turned on the fan on the heating/cooling system and that drowned it out. The beds were very comfortable and the bathroom was nice (loved the Bath & Body works products). My friend said the staff running the breakfast the next morning wasn't too friendly. Overall, it was a very nice stay and I would return.

Room Tip: A room in the back near the outdoor pool will shield you from any type of road noise
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garland, Utah
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 29, 2012

So we checked into the Holiday Inn Express near the Airport in Charleston. It seemed like a really nice hotel. It seems to be a fairly new hotel. The room was nice as far as decor. We had a king-size bed and had plenty of room. The only problem that I had was that the drain to the shower would back-up and didn't drain properly. I will let the front desk know so that they can correct this before someone else stays in our room.

They did have a pool, however it was not heated and was a bit shocking when we jumped in. It was nice to have a pool to cool down in though.

When I booked our stay here, I failed to look to see if there was a continental breakfast as we had just come from another Holiday Inn and they had one. However, this one does not. They have a breakfast buffet that you can purchase for 9.95. There is a Denny's right across the parking lot that is much cheaper and you have a much better selection for breakfast.

All-in-all our stay was pretty average here. Yes, I'd stay here again.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCHSManager, Director of Sales at Holiday Inn Charleston Airport/Convention Center, responded to this review, October 8, 2012
Thank you so much for staying at our award-winning, full service Holiday Inn Charleston Airport! We often get confused for a Holiday Inn Express, which has complimentary continental breakfast, but our full-service restaurant offers a freshly prepared hot buffet, cooked-to-order menu items, and the room-service option. In order to offer a great value to our travelers, our Best for Breakfast rate is only $4 higher than our Best Available Rate, and it comes with a $20 voucher!

We appreciate your comments regarding the cleanliness and decor of the rooms. We have won the Torchbearer Award, which is given to the top 2% of Holiday Inns for service and accommodations, for five consecutive years. It is our goal that rooms are beautiful and clean for every guest that comes to stay with us.

Our outdoor pool is always a big hit during the hot summer months, as it provides a nice quiet place for our guests to relax and get refreshed! We are glad you were able to take advantage of that.

Thank you again for your business. We sinceerely appreciate it!
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Gaithersburg, Maryland
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 21, 2012

I travel to Charleston several times a year on business and have made the Holiday Inn Charleston Airport/Convention Center my hotel that I know that I can look forward to after a long trip.

Staff is always friendly and helpful, food is good, internet is fast and the rooms are clean, nicely furnished and above all,quiet. Never a surprise!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HolidayInnCHSManager, Guest Relations Manager at Holiday Inn Charleston Airport/Convention Center, responded to this review, October 1, 2012
Thank you for considering our hotel your main place to stay in Charleston! Our full service amenities provide all that a business traveler needs. If there is anything else we can do assist you or your company when traveling to Charleston, please contact the Sales Department at 843-576-1217. Thanks again!
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Columbia, South Carolina
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 4, 2012

My husband and I stayed one night to attend the Low Country Jazz Festival. Sometimes the quality of the room is great and the staff is not, or vice versa. The staff at the front desk was very polite, accommodating, and professional. The hotel does a wonderful job in the training of front desk staff. I have stayed at this hotel before while volunteering at the Family Circle Tennis Championships. I mentioned a problem with the bed when I left and the staff appreciated the comment and stated that they would make sure that it would be checked out. I would definitely stay again.....and at the Holiday Inn on Montague.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maui, Hawaii
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 27, 2012

Stayed two nights. Friendly, polite, and informational front desk staff. This is the nicest Holiday Inn I have ever stayed in. Denny's and Chili's are on the same business lot. Nice large laundry rooms with multiple machines.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnCHSManager, Guest Relations Manager at Holiday Inn Charleston Airport/Convention Center, responded to this review, October 1, 2012
Thank you for choosing the Holiday Inn for your stay with us! Each front desk agent takes great pride in his or her job and want to provide the best service possible. This helps our hotel remain in the top 3% of Holiday Inn hotels in North America. We look forward to hosting you again!
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NewYork
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 13, 2012

This is my second trip to this hotel for business and its a good value for your money on business. Plenty of places to eat.

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Charleston Airport/Convention Center

Address: 5264 International Blvd, North Charleston, SC 29418
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in North Charleston
#3 Best Value Hotel in North Charleston
#13 Business Hotel in North Charleston
#14 Romantic Hotel in North Charleston
#19 Family Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Charleston Airport/Convention Center 3*
Official Description (provided by the hotel):
Our beautiful, award-winning hotel provides all of the luxury of Downtown Charleston without the extravagant prices. Our comfortable accommodations are surrounded with upscale decor and amenities including granite counter-tops and walk-in stone showers. Convenient to I-26 and 526, we are central to everywhere you want to be. Enjoy complimentary internet, business center, airport shuttle service, Priority Club Rewards, our full-service restaurant with room service, outdoor pool, and much more! ... more   less 
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Also Known As:
Holiday Inn Charleston Airport/ Hotel North Charleston
Holiday Inn North Charleston
North Charleston Holiday Inn

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