This is one of many hotels located at the Ashley Phosphate Road exit of I-26. It's a pretty quick drive into downtown (however, we did not do the drive during any weekday rush hour periods).
I was a bit surprised that there were a lot of truckers using this and adjacent hotels. Their rigs were parked all along the access road to the property.
The rooms are spacious although two beds in the "bedroom" area of the suite are a tight fit. Still, having a separate sitting area was very nice. The room was clean, comfortable and quiet. There were two maintenance issues with our room that were not fixed even though we told the desk clerk about them in the morning when we left for a day at the beach. They were: (1) the toilet was not securely attached to the floor, so it wobbled when you sat on it, and (2) the shower rod was loose and sagging in the middle, which made it hard to pull the shower curtain all the way across, because it wanted to slump toward the low point in the middle.
Breakfast was good overall, although the coffee ran out around 8:30 the first morning.
Our other issue related to the pool. There are signs all over this property touting its "100% smoke free environment." Not the pool though! The outdoor pool is a permitted smoking area. In the afternoons a bunch of truckers (well, they were guys who looked like truckers) who were NOT dressed for swimming took up many of the chairs in the pool area, and smoked up a storm.
The price advantage for hotels in this area over hotels in downtown Charleston is HUGE, so I would definitely consider coming back here -- outside of swimming pool season, unless the "100% smoke free environment" is extended to the pool area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 21, 2012
Thank you for taking the time to review our hotel. We appreciate both your positive and negative comments as it helps us to realize the areas in which we need improvement and the areas in which we are achieving our goals. We were to happy to hear of your satisfaction with the cleanliness of the room. Upon reading your review, I made sure to walk to the room myself and inspect the maintenance issues that you reported. I am sorry if those were not fixed during your stay and can assure you that they are fixed now. We also understand your feelings on the service trucks parked in the area and the smoking that is permitted outside. This is a situation in which we try our best to provide a reasonable accommodation for all of our guests. In order for us to provide a smoke free hotel, we need to give an area for those who do smoke to do so and in an effort to provide sufficient parking for our vacation guests or individual business travelers, we allow our bigger vehicles access to park in the street. We do our best to ensure that each and every guest, no matter your market segment, has the access and ability to enjoy what they are looking for in our hotel. We hope to have you back with us whenever you return to the Charleston area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.