Leticia was at the front desk and made us feel very welcome when we arrived. In fact, every single hotel employee that we crossed paths with was genuinely nice and helpful. In fact, they went out of their way to make sure we were having a nice stay. I can't say enough nice things about them, evidently. The room was very clean and as expected for a Residence Inn. The free hot breakfast buffet had enough choices - both hot and cold - to cause us to change our mind about leaving the hotel for our traditional Cracker Barrel breakfast. We had tickets to a concert at the Coliseum and this hotel is a great location. It is close enough to walk to the coliseum, or the hotel will provide a free shuttle if you prefer. They will also shuttle you for free to any location within 5 miles of the hotel. The free WiFi was quick and easy to connect. I will definitely return to this hotel if I am in North Charleston again!