We stayed here last weekend for a Toastmasters conference, which was being held at this hotel. When we checked into room 513, we first noticed that the ice bucket had about 3" of water in it and hundreds of floating dead winged insects of some type. We showed it to the asst. night manager and a desk clerk on duty; they were appropriately appalled, apologized, and said a new ice bucket would be sent up to us. Upon returning to the room, we noticed a pill lying on the bathroom counter, a filthy toilet (I won't make you gag with a description), and wadded up paper on the bathroom floor. Called the desk and we were promptly moved to the 8th (top) floor at no additional cost and were given a voucher for a free breakfast buffet.
The good: the staff were friendly, helpful, and professional. The lobby looks updated and lovely. Our queen beds were comfy.
The not-so-good: This hotel needs a complete renovation and I would not recommend that anyone stay here. Carpets are dirty, wallpaper is dirty and peeling; breakfast food was not hot and not very tasty.
- Official Description (provided by the hotel):
- The Charleston Plaza Hotel features the area's only indoor/outdoor pool, with adjoining fitness center. Enjoy championship golf or take a short ride to the area's unique beaches. ... more less
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- Also Known As:
- Sheraton Hotel North Charleston
- Sheraton Charleston
- Charleston Sheraton