I went here with my husband and we took our small dog with us. To start, I just want to say that the customer service is absolutely horrendous. The employees looked extremely unprofessional, did not smile at all, and they were not friendly. They looked like they were tending to the property rather than working for guest services. The lobby is very deceiving and does not portray how your room will look. The doors to the rooms are dirty, the handles are disgusting. The carpet was dirty and please do not get me started with the bathroom. My husband turned on the sink and BROWN WATER came out for about a good 3 mins. BROWN WATER! The shower had a vent that was filled with dirt and grime. The tile grout had pink mold! It was so disgusting that my husband and I went to target and bought gallons of water to wash our hands and brush our teeth with. The bathroom was so disgusting i didnt even let my dog in there nor did i ever go in there barefoot. The walls are PAPER THIN. I heard our Russian neighbors chatting it up all night my first night. On top of all of that, our thermostat did not work at all. I couldnt sleep, i was just so happy to get out of there and spend the whole day out in the city. I would have left the hotel if it werent for it being pet friendly. I will never stay here again and i will suggest that if you had a choice between here and a Motel 6, pick the Motel 6. Dont ever stay here, this is your warning.
- Official Description (provided by the hotel):
- The Charleston Plaza Hotel features the area's only indoor/outdoor pool, with adjoining fitness center. Enjoy championship golf or take a short ride to the area's unique beaches. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Hotel North Charleston
- Sheraton Charleston
- Charleston Sheraton