Few months ago..I stayed with Sheraton in NYC, I was pretty impressive about their service. However, all I can tell you is that..this one is an outlier!
My boyfriend and I went to Charleston at 6/22/13. while we checked in, the girl at front desk was impatient and unfriendly..which was OK...Therefore, we left our room at 5 pm and came back to the hotel around 11pm, as we tried to open our room, we found the door was "opened" and unlocked. So.. we called the customer service..the staff there just replied us that somebody just called them to order some extra towel and sheet. We explained we did not call them, they apparently accepted the wrong request and left our room opened..the staff was indifferent and did nothing about it...
I recommend you not staying with this hotel if you want your trip secured.
- Also Known As:
- Sheraton Hotel North Charleston
- Sheraton Charleston
- Charleston Sheraton
- Official Description (provided by the hotel):
- The InnPlace Charleston Airport Hotel features the area's only indoor/outdoor pool, with adjoining fitness center. Enjoy championship golf or take a short ride to the area's unique beaches. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Priceline, Hotels.com, Travelocity, Tingo, Venere, TripOnline SA and Agoda so you can book your InnPlace Charleston Airport Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.