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All 59 North Charleston hotels

Sheraton Charleston Airport Hotel: Traveler Reviews

3.5 of 5
4770 Goer Dr., North Charleston, SC 29406
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Most recent review
5 of 5 stars Reviewed February 3, 2013
klaviercat Wichita Falls, Texas
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258 reviews from our community

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Wichita Falls, Texas
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
“Service above and beyond”
5 of 5 stars Reviewed February 3, 2013

I started out not liking this priceline pick - waited 15+ minutes to check in, but the staff could not have been friendlier or more halpful. When my possessions were in the room and I came back with dinner my key cards would not work. After a few attempts by all (including the manager on duty and an electrician) I was upgraded to a room with mocrowave and fridge and more bathroom amenities. 1/2 hour later I opened my door to the manager holding one of the best slices of cheesecake I have ever had - the door to my original room was still locked! Finally, after taking the door off its hinges, my running clothes for the next day's half marathon were brought to me another hour later. Great people, good hotel, needs some maintenance, but all in all a great stay. Close to regular and outlet malls and easy down the freeway to downtown Charleston and the islands.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask klaviercat about Sheraton Charleston Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan V, Executive Assistant at Sheraton Charleston Airport Hotel, responded to this review
February 12, 2013
Thank you for taking the time to share your experience. Your compliments to the team and their commitment to service are greatly appreciated. So glad to hear that we were able to assist with the challenges you encountered.
With Warm Regards,
Sue V.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Sad, aging property”
2 of 5 stars Reviewed January 23, 2013

I was sorely disappointed with this hotel. This property is clearly in need of a serious makeover. The lobby area is fine, but the rooms and walkways show their age. You could see paint peeling and markings on most of the walls. The bedroom was also pretty dated - we had a suite, and the furnishings were all pretty old. Bathroom was basic, with the counter a bit lower than you would expect (my 4-yr old loved it, but my husband and I were hunching over the entire time). If you stay here, do it knowing that you're not getting one of the "renovated" Sheraton's that they advertise. Personally, next time I come into town, I will choose to stay somewhere else.

Oh, and a note to Platinum Starwood members - when asked about the "Platinum amenity", we were told there was a free breakfast on the concierge lounge. Not really an amenity at all, given the tininess of the lounge and dearth of breakfast options.

Room Tip: Look for one at another hotel!
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask debbfrog about Sheraton Charleston Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan V, Executive Assistant at Sheraton Charleston Airport Hotel, responded to this review
January 28, 2013
Thank you for taking the time to share your experience. Your feedback for improvement is a welcome tool. Although we do offer breakfast to our guests on the Club floor, your Platinum status also offers you the opportunity to receive 500 Starwood Preferred Guest points as an alternate amenity. The Food & Beverage team has changed the Club floor menu, adding variety as well as Southern favorites.
With Warm Regards,
Sue V.
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McDonough, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“I always stay here when I am in Charleston”
4 of 5 stars Reviewed January 23, 2013

The hotel is very welcoming when you walk in - the people are genuinely glad to be of service. It is just of the interstate for easy access to downtown or to run out to the beaches. I stay here when I go back to my alumni "The Citadel" and hometown Summerville.

The resistant is top notch - have had friends and business associates meet me there for breakfast or lunch. The bar is great place to hang out - quiet enough to have a conversation while enjoying an adult beverage.

Room Tip: I ask for a room between the elevator and the guest lounge on the starwoods floor
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask steve4608 about Sheraton Charleston Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan V, Executive Assistant at Sheraton Charleston Airport Hotel, responded to this review
January 28, 2013
Thank You! We are so pleased to hear the recognition of our team. We have some of the most caring people here and they are diligent in their level of service. Moniker’s Lounge is an inviting space and the team is wonderful. Thanks again and hope to see you again soon.
With Warm Regards,
Sue V.
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Rochester Hills, Michigan
Top Contributor
78 reviews 78 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
“Nice hotel stay .. . .”
4 of 5 stars Reviewed January 22, 2013

This is my second time staying here.. . this is a standard sheraton with club lounge option.

I was greeted by a pleasant young man Mr Reyes who was friendly and attentive; he placed me in a club lounge room and acknowledged my SPG Gold status. ..pleasure to deal with. The hotel is located to a nice outlet shopping center (Tanger Outlets) and is about 10-15 minutes away from Charleston. I had lived in Charleston before and it is great city but hotel prices are very high and this is good option to drive into town and the close proximity to airport helps espec if you have early am depature.

The hotel itself is standard Sheraton fare with club lounge (which i recommended) there is a pool and restaurant and bar. . . it isnt luxurious however it is inexpensive option for visiting an expensive city.

Room Tip: stay in club lounge... .as there are complementary drinks and snacks
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ledezmacjl about Sheraton Charleston Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan V, Executive Assistant at Sheraton Charleston Airport Hotel, responded to this review
January 24, 2013
Thank you for taking the time to share your story with us. Mr. Reyes is a wonderful team member. We are proud to have him with us. The location of the hotel is convenient to just about everything in Charleston and we are so pleased you enjoyed your stay.
With Warm Regards,
Sue V.
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North Carolina
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“Clean, Quiet, Convenient, Nicely Updated & Safe”
4 of 5 stars Reviewed January 6, 2013

My Mom & I stayed here for a long weekend and thoroughly enjoyed our stay. It was very convenient to shopping, restaurants, and Historic Charleston. We felt very safe in this location and eventhough it was on I-26 our room was very quiet. The entire property is non-smoking which is always a plus. There is a restaurant on-site. The beds were comfortable and there are seveal pillows for each bed. The bathroom has lots of counter space and a hot shower.A fridge would be a nice addition to the room. We would not hesitate to stay at the Charleston Sheraton again.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask love2bncharleston about Sheraton Charleston Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan V, Executive Assistant at Sheraton Charleston Airport Hotel, responded to this review
January 24, 2013
Thank you for sharing. Moniker Restaurant is convenient and serves some wonderful "Low Country" cuisine. The Sheraton Sweet Sleepers are a guest favorite, we do offer fridges and microwaves for a small fee to make your travel easier. Thanks again for posting.
With Warm Regards,
Sue V.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Sheraton Charleston Airport Hotel

Also Known As:
Sheraton Hotel North Charleston
Sheraton Charleston
Charleston Sheraton
Address: 4770 Goer Dr., North Charleston, SC 29406
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 59 hotels in North Charleston
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Sheraton Charleston Airport Hotel features the area's only indoor/outdoor pool, with adjoining fitness center. Enjoy championship golf or take a short ride to the area's unique beaches. ... more   less 
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