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“A week of business” 5 of 5 stars
Review of Crowne Plaza Charleston Airport Convention Center

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Crowne Plaza Charleston Airport Convention Center
3.5 of 5 Hotel   |   4831 Tanger Outlet Boulevard, North Charleston, SC 29418   |  
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Ranked #21 of 59 Hotels in North Charleston
Certificate of Excellence 2014
Auckland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“A week of business”
5 of 5 stars Reviewed September 24, 2012

This hotel deserves the trip advisor award that is sitting proudly in their foyer. I flew into Charletson for a week of business. Right from the start the staff had already been thinking ahead and because I was there for a week placed me in a larger room on the ground floor with a kitchenette and quick access to the dinning room and foyer and external doors to my car.

I had not arranged a meeting room in advance but upon asking the private dinning room was quickly transformed into a meeting room for 4 (can hold up to 8 comfortably), the room had a TV which I was able to connect my laptop to and use for my presentations.

The staff served us each day in the meeting room, from drinks, to food and technical support as needed. The sales staff were very helpful and constantly made sure everything was just right for my meetings. I even met the general manager who again understood the need to serve his clients.

There is free Internet throughout the hotel, high speed and good reception.

We used the laundry facilities as we were there a week, they were easy to use and you can buy the laundry power in the small store in the reception.

The restaurant has the best She-crab soup and the staff are very polite and helpful. Breakfast was good and the room has about 10 televisions in it so you can watch whatever channel you want while eating breakfast. Room service was good and the food portions were huge.

The foyer is very comfortable and good for meeting clients or interviewees for the first time.

We had a car and were able to park it right outside our window for free.

This hotel met all my expectations of a good airport hotel. It is not meant to be a holiday destination but knows its market is the business traveller and looks after them well. I will be using this hotel again in the future.

Room Tip: We were in room 104 and it was right near the exit to our car, if you are there for an extended stay...
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollydawn, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review, October 15, 2012
Thank you so much for your kind review of your stay with us. We are glad you enjoyed your stay with us; we strive to provide excellent service to ensure a wonderful stay that each guest deserves. We do hope to see you again the next time you are in Charleston!
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253 reviews from our community

Traveler rating
    135
    66
    26
    15
    11
See reviews for
46
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79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Any
English first
El Paso, TX
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 17, 2012

I stayed at two hotels during my visit to Charleston: Crowne Plaza and Mills House Hotel. Mills House Hotel wins on location (can't beat being in the middle of everything downtown Charleston), but Crowne Plaza rooms are almost twice as large as the ones at Mills House and parking is free.

The decor was very modern and all the A/V / ipod/ usb plugs into the TV was nice. The room has a sitting area and a large bathroom. I used their workout room which was small but adequate--they mainly had treadmills and elliptical machines and a single all-in-one weight machine. The bar did get a little loud on the weekend and I was on the 3rd floor near the elevators. The lounge area downstairs is super nice but it never got really busy. The only problem I had during my stay was the bathroom door didn't latch since the door frame was offset from the door lock mechanism. I didn't want them to come fix it while I was there but I did let them know to fix it after I left.

Location of this hotel is literally right across the street from the outlet mall. There's not many restaurants near the hotel--mainly chains. It's very close to the airport and the convention center. Driving to downtown takes approximately 20 min. Overall nice hotel, more economical than staying downtown, but you'll do more driving to get to sightseeing and restaurants.

Room Tip: If you want a quiet room, pick a room farther from the elevators and the atrium area.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollydawn, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review, September 25, 2012
Thank you for your kind review of your stay with us! Your compliments and details our hotel and staff are very much appreciated and I will make sure to share your comments with my associates. We do hope to have you stay with us again the next time you are in Charleston!
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Alexandria, Al Iskandariyah, Egypt
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 10, 2012 via mobile

I had a very short stay in Crowne plaza but it was a great experience. The hotel has a great look with excellent furniture and modern decoration. The room was spacious, very clean with an awesome bathroom and overlooking the main pool which was great. The hotel was very quiet with a relaxing atmosphere.The reception stuff were so helpful offering me a great room . The hotel has a good location close to the Tanger outlet with great and wide varities for shopping. Also you can take the hotel shuttle bus to go downtown Charleston and the market area only 15 minutes away. I can't wait to go back again ! Thanks Crowne plaza

  • Stayed May 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hollydawn, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review, September 12, 2012
Thank you for your review!! We are glad that you enjoyed your stay with us and many of the amenities we have to offer. Hope you make it to Charleston again soon!
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Savannah, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2012 via mobile

I am a priority gold member, and I prefer to stay at this beautiful, earthy, modern boutique property. Yes, you get all the wonderful accomadations, what is impressive is the top notch level of focus on customer service. Domonique, Korey, Melody at the front desk take the time to ensure my request are handled with immediate attention to detail. The always happy shuttle drivers, welcome me with a genuine smile, ready to help. The thoughtful wait staff, remember my drink preferences, and make me feel at home, with great menu recommendations. I have thoroughly enjoyed the past month at this location. The customer service level is top notch.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollydawn, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review, August 20, 2012
Thank you so much for your kind reviews of your stay with us at the Crowne Plaza Charleston! We appreciate you being a Priority Club member as well, and I will be sure to share your kind words with them. Though after a month away, I am sure you are ready to be home. However, we do hope to see you again the next time you are in Charleston!
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Savannah, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2012 via mobile

From the warm and inviting lobby, to the prestine emerald blue pool, to the cozy outdoor fireplace, this is the perfect environment to enjoy a perfect getaway! Their fluffy beds and luxe decor will temp you to let the day slip as you snuggle in bed. The staff-Korey, Melody, Dominique, Ronald, and the rest of the drivers, are fantastic. This is by far my favorite hotel! Well worth your time to slip in for a stay!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 6, 2012

This is a lovely hotel, beautifully decorated with spacious guest rooms and comfortable beds. We loved the free wifi and in-room minifridge. An added plus - it's within walking distance of the Tanger Outlet Mall. Staff was friendly and accommodating. Our only quibble was some late-light noise from the atrium lobby.

Room Tip: Rooms that are not adjacent to the atrium would be less noisy.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollydawn, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review, August 10, 2012
Thank you for your lovely review of your stay with us! We are glad you enjoyed some of the many amenities we offer and got to enjoy the outlets as well. We do hope to have you stay again the next time you are in Charleston!

P.S. Love the photo you posted of the atrium! Thanks!
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Portland, Maine
Top Contributor
57 reviews 57 reviews
18 hotel reviews
Reviews in 41 cities Reviews in 41 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 30, 2012

We got this for a very low rate on Priceline. Free transport to and from the airport, which was a big plus. Then, when we wanted to go to dinner locally at Jim and Nicks, they not only drove us there but picked us up after dinner, free of charge!!

The room was lovely-clean, well kept, spacious- and the pool was nice too. As an added bonus, we asked for, and received, free breakfast vouchers-- and it was a wonderful buffet meal. We were pleasantly surprised at every turn. My husband wished they had more cable TV channels, but the WiFI was free and at these prices who can complain?

Room Tip: The driver told us there was a baseball team scheduled to arrive during the evening but we never hea...
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollydawn, Manager at Crowne Plaza Charleston Airport Convention Center, responded to this review, August 2, 2012
Thank you for your kind review of your stay with us! We are so glad you got to enoy many of the amenities we do offer and hope to see you again the next time you are in Charleston!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Charleston Airport Convention Center

Address: 4831 Tanger Outlet Boulevard, North Charleston, SC 29418
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Charleston Airport Convention Center 3.5*
Number of rooms: 166
Official Description (provided by the hotel):
The Crowne Plaza Hotel is North Charleston's only 4-Diamond Hotel. Experience genuine southern hospitality in a chic environment with services to pamper your stay. The Crowne Plaza(R) hotel in North Charleston is conveniently located near Boeing, the Charleston International Airport (CHS) and across from the Convention Center and Performing Arts Center. Enjoy shopping at the adjacent Tanger Outlet Mall, or visit historic downtown Charleston just 15 minutes away. The Crowne Plaza hotel is convenient to I-26 and I-526, making it easy to take in the lush landscape of the Charleston Plantations or visit one of South Carolina's finest beaches; Folly Beach, Isle of Palms or Sullivan's Island. Whether putting for par on the world-renowned golf courses in Charleston, or fishing and sailing, unforgettable experiences await every guest. The Crowne Plaza welcomes you to experience the ambiance of our upscale, modern lobby bar and lounge, offering comfortable conversation areas and a 52" HDTV. Mingle over to our outdoor patio and pool and be sure to visit our Sweetgrass Restaurant. ... more   less 
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Also Known As:
Crowne Plaza Charleston Airport Hotel North Charleston

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