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SpringHill Suites Charleston North/Ashley Phosphate: Traveler Reviews

3.0 of 5
7535 North Forest Drive, North Charleston, SC 29420
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SpringHill Suites Charleston North/Ashley Phosphate
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183 reviews from our community

    Trip type
Traveler rating
    112
    46
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    8
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Date Rating
Richmond, Virginia
Top Contributor
80 reviews 80 reviews
39 hotel reviews
Reviews in 48 cities Reviews in 48 cities
18 helpful votes 18 helpful votes
“Easy access from the highway”
4 of 5 stars Reviewed December 30, 2012 via mobile

I stay in this hotel for 3 days. Overall my stay was very good. Check in process was a breeze, a little more attention from the housekeeping crew will make this hotel a 5 star rating. The carpet in the room have spots, the spot from the drink on the night stand was never been cleaned, the trash under the sink never been emptied, and the tissue under the sink never been refilled. Breakfast was very good with enough variety. I stayed on the 3rd floor and during the night there were d stomping noise from the room above that kept us awake. Eerily call the front lobby, and the matter wad taking care of immediately.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask deb-5584 about SpringHill Suites Charleston North/Ashley Phosphate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM7535, General Manager at SpringHill Suites Charleston North/Ashley Phosphate, responded to this review
January 1, 2013
You are very kind with your compliments, and I truly appreciate them, although I would have wished that you had no disappointments whatsoever. I do apologize for any oversight and will address the issues with my associates.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winston-Salem, North Carolina, United States
2 reviews
“Very clean and Modern decor”
4 of 5 stars Reviewed December 27, 2012

Everything was great, not problems with staff or cleanliness, only thing is it's 15-20 mins away from Charleston's "downtown" so if you are planning to keep going in town you might want to stay a little closer.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Blair D about SpringHill Suites Charleston North/Ashley Phosphate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM7535, General Manager at SpringHill Suites Charleston North/Ashley Phosphate, responded to this review
December 29, 2012
I thank you for taking the time to complete this review, and for the very kind words regarding the quality of the hotel, although I regret that the distance from downtown was a disappointment for you.

As you point out, we are 15 to 20 minutes away, depending on traffic conditions, and we do make every effort to accurately describe location and distances, specifically because we do not want it to be a surprise to anyone.

On a positive note, hotels on the outskirts of Charleston are far more reasonably priced, they offer complimentary parking and in the case of our hotel, complimentary breakfast.
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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Modern but Homely”
5 of 5 stars Reviewed December 27, 2012

We stayed for 2 nights in early December and our experience was good all the way through. We checked in late as our train from Washington was delayed but this was all handled smoothly with southern hospitality. Breakfast was in a bright airy area next to the checkin desk and we had no problems with seating for our family of 5 each morning. The fare was standard for this sort of lodging but it was all we needed and expected.

The hotel's location is good provided that you are happy to stay on the 'burbs and have a car. It's not hard to find and we came from halfway around the world. It is close to a wide variety of shopping and eating choices and the trip to downtown Charleston is easy on the freeway.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kitinho about SpringHill Suites Charleston North/Ashley Phosphate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM7535, General Manager at SpringHill Suites Charleston North/Ashley Phosphate, responded to this review
December 29, 2012
I am delighted that you have felt at home while visiting with us and your gracious compliments and details of the hotel and staff are greatly appreciated. I will make sure to share your comments with my associates and we look forward to have you visit with us again, in the near future.
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Cumming, Georgia, United States
Top Contributor
69 reviews 69 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
“Yep. Definitely an "Excellent"”
5 of 5 stars Reviewed December 26, 2012

We decided to stay at this property after reading reviews on TripAdvisor. VERY glad we did.

We booked a king suite, which was great. Very nicely furnished and quiet room, big sitting area with a great "corner" couch, computer table, big screen tv, desk, big bathroom... and very comfortable king sized bed, too.

Staff was excellent-- from the front desk to the people sweeping and vacumming to the maids cleaning the rooms. Well trained for customer service and people skills.

Our room was SPOTLESSLY clean, and it was a quiet hotel. Very close to restaurants and the interstate, only 15 minutes from downtown Charleston.

Would we stay again? You betcha.

Room Tip: King sized suite is worth a few extra bucks... and to get a quieter room, request one at the end of...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Ross S about SpringHill Suites Charleston North/Ashley Phosphate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM7535, General Manager at SpringHill Suites Charleston North/Ashley Phosphate, responded to this review
December 29, 2012
Thank you for taking the time to complete a lovely review of your stay. Your gracious compliments and details of the hotel and staff are greatly appreciated and I will make sure to share your comments with my associates. We forward to have you visit with us again, in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Senior Contributor
43 reviews 43 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
21 helpful votes 21 helpful votes
“Excellent staff”
3 of 5 stars Reviewed December 23, 2012 via mobile

One of the friendliest staff teams I've met. While the reservations did not get processed correctly (done online) they did everything they could to straighten it out. Great breakfast, nice sized rooms.

Stayed November 2012, traveled with family
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Ask AustinBizTraveler about SpringHill Suites Charleston North/Ashley Phosphate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM7535, General Manager at SpringHill Suites Charleston North/Ashley Phosphate, responded to this review
December 29, 2012
Thank you for taking the time to complete a lovely review of your stay. Your gracious compliments of the hotel staff are greatly appreciated, and particularly considering that they come from a seasoned traveler, dedicated to TripAdvisor. I do hope to welcome you and your family again in the near future.
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Additional Information about SpringHill Suites Charleston North/Ashley Phosphate

Also Known As:
Springhill Suites Charleston North Hotel North Charleston
Springhill Suites Charleston North Hotel
Address: 7535 North Forest Drive, North Charleston, SC 29420
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotels in North Charleston
#10 Business Hotels in North Charleston
#13 Family Hotels in North Charleston
Price Range: $
Hotel Class:3 star (3*)
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