We stayed for 2 nights in early December and our experience was good all the way through. We checked in late as our train from Washington was delayed but this was all handled smoothly with southern hospitality. Breakfast was in a bright airy area next to the checkin desk and we had no problems with seating for our family of 5 each morning. The fare was standard for this sort of lodging but it was all we needed and expected.

The hotel's location is good provided that you are happy to stay on the 'burbs and have a car. It's not hard to find and we came from halfway around the world. It is close to a wide variety of shopping and eating choices and the trip to downtown Charleston is easy on the freeway.

We decided to stay at this property after reading reviews on TripAdvisor. VERY glad we did.

We booked a king suite, which was great. Very nicely furnished and quiet room, big sitting area with a great "corner" couch, computer table, big screen tv, desk, big bathroom... and very comfortable king sized bed, too.

Staff was excellent-- from the front desk to the people sweeping and vacumming to the maids cleaning the rooms. Well trained for customer service and people skills.

Our room was SPOTLESSLY clean, and it was a quiet hotel. Very close to restaurants and the interstate, only 15 minutes from downtown Charleston.

Would we stay again? You betcha.

One of the friendliest staff teams I've met. While the reservations did not get processed correctly (done online) they did everything they could to straighten it out. Great breakfast, nice sized rooms.

My husband and I called this hotel our 'home' for a few days while we visited Charleston. It's a great value considering it's only about 20 minutes to most Charleston attractions and I would definitely recommend it to those traveling to the area.

The room was spacious and in the typical Springhill Suites layout I know and love. What was surprising was the decor! I've never been super impressed with the semi-dated look I have found at most Springhill Suites but this was an exception. The lobby was neatly designed. Our room featured blues, greens and in-betweens which are my favorites.

Breakfast offered a wide variety of foods. The fitness room was bigger than I've seen at some other Springhill locations and featured several pieces of cardio equipment as well as some free weights. I was a bit disappointed there wasn't water in the fitness center, however, so be sure to bring your own if you need it!

We did run into some minor glitches with housekeeping... During one day of our visit, we did not receive service. When I inquired about this, a reason was not identified from the log but the front desk staff was more than willing to send someone up to attend to our room. However, it was late evening, so I declined. Next, although we were there four nights, our sheets were not changed. This was evident because I found a small ink stain on the fitted sheet the day we checked in and it remained there until we checked out.

We didn't notice much ambient noise in our room but did notice when other guests on our floor left their rooms and let the doors swing behind them, the 'slam' was very noisy.