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“Nice place to stay!” 4 of 5 stars
Review of Hyatt Place North Charleston

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Hyatt Place North Charleston
3.0 of 5 Hotel   |   7331 Mazyck Road, North Charleston, SC 29406   |  
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Golf Package
Ranked #14 of 58 hotels in North Charleston
Saranac, Michigan, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Nice place to stay!”
4 of 5 stars Reviewed January 23, 2013

Hotel is fairly new. Front desk person was wonderful and the rooms are very clean. I did not have any of the food so don't know how good it was but I suspect it would be ok, the rest of the hotel was great.

Room Tip: Try to get a room on the Backside of the Hotel, their is a hug parking lot with no cars ever in it.
See more room tips
  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place North Charleston, responded to this review, February 19, 2013
Dear Scott D,

Thank you very much for the four star review! We are just a little over two years old and we are so glad that you enjoyed your stay at the Hyatt Place North Charleston hotel. We truly appreciate the kind words about our wonderful staff members and clean rooms. We are sorry that you did not get to join us for any meals on this particular visit. Next time, please join us for our complimentary breakfast that is available every morning. In addition, we have a Manager’s Reception on Wednesday evenings from 5 – 7PM which features complimentary dinner and $1.00 beer and wine. We noticed that you prefer a room on the back side of the hotel. If you have not done so already, please let our front desk staff members know so that we can add this personal preference to your guest profile. This way, we can do our best to find you a room on the backside of the hotel for your future visits! We hope to see you again very soon at the Hyatt Place North Charleston hotel!

Sincerely,
Hyatt Place North Charleston Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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212 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Jacksonville, Florida
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 20, 2012

The entire staff was very professional, and extremely helpful. The hotel design is very chic/modern also the furnishings are in very good condition. The food service is awesome as you have multiple choices from handmade panni sandwhiches, fresh fruit, meat choices, cereal, etc. The rooms were very big and spacious. Great shopping, and multiple restaurants within close proximity. I would stay at this hotel again if I am in the area.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place North Charleston, responded to this review, January 23, 2013
Dear sxza,

Thank you very much for the kind, five star review about the Hyatt Place North Charleston hotel. We truly appreciate the kind words about our professional, helpful staff members, modern furnishings, and spacious guest rooms. We are also pleased to hear that you enjoyed the variety of food choices available in our 24 hour dining area. We hope that you and your friends will join us again very soon at the Hyatt Place North Charleston hotel.

Sincerely,
Hyatt Place North Charleston Management Team
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Blumenau
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
Reviews in 25 cities Reviews in 25 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 13, 2012

This is a highly recommended hotel once it is well located with many restaurants in the area, near to airport and to Historic Charleston Downtown. The hotel looks pretty new, with a clean design, in the rooms as in the lobby. I don't give it the grade 5 because I can't adapt to the mattress. Probably it is not bad, but I think it is too soft for me.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place North Charleston, responded to this review, December 12, 2012
Dear nuviBlumenau,

Thank you very much for taking the time to write a review about our hotel. We are so glad that you chose to stay with us at the Hyatt Place North Charleston and really appreciate the kind words about our new, modern design. In addition, we are pleased to hear that you enjoyed our convenient location near restaurants, the airport, and historic downtown Charleston. While we appreciate the compliments, we are disappointed to hear that you were not completely satisfied with your stay. We strive to offer a positive overall experience for our guests, and truly value your feedback about the mattresses in our guest rooms. Again, we really appreciate your time and hope that we will see you again soon at the Hyatt Place North Charleston hotel.

Sincerely,
Hyatt Place North Charleston Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
100 reviews 100 reviews
32 hotel reviews
Reviews in 48 cities Reviews in 48 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed November 12, 2012

Decided to skip the pricey historic downtown Charleston hotels for one near the airport. Still only 15 minutes or so from downtown and near other historic sites. For $99 night, it was one-third the cost of those other places. Looked pretty new, clean, big room and TV, better-than-average free breakfast, plenty of parking. IHOP and Cracker Barrel 1 minute away. Would stay there again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place North Charleston, responded to this review, December 12, 2012
Dear Americansportswriter,

Thank you for the five star review about the Hyatt Place North Charleston hotel. We are so glad that you chose to stay with us during your recent trip to Charleston, and are pleased to hear that you were able to take advantage of our convenient location near the airport, historic downtown, and local attractions. We really appreciate the kind words about our clean guest rooms, flat screen TV’s, complimentary breakfast, and ample parking. Thanks again for all of your feedback! We hope that you enjoyed your time in Charleston, South Carolina and that you will visit us again soon at the Hyatt Place North Charleston hotel.

Sincerely,
Hyatt Place North Charleston Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Catskills
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 9, 2012

Hyatt always has a good reputation, but this Hyatt Place is by far a crown jewel in their collection. From my call to make a last minute change in arrival dates to the last goodbye from the "host", I felt like an honored guest. Every staff member I encountered greeted me with a smile and an appropriate greeting. I can't count the times I was asked how my stay was going and if there was anything staff could do to make my stay better. A big "shout-out" to Neil, in particular, for going the extra mile in arranging an earlier arrival and adding on an extra night. The room was spacious, well appointed, and clean. Maid service was efficient and I felt like I was entering a new room when I returned to the room on my second day. My only suggestion to management would be to stock two packets of regular coffee rather than one regular and one decaf in the room. I need my coffee in the morning, but there's no complaint because there was plenty of good coffee in the well-stocked, good variety breakfast dowstairs. As an innkeeper, I give the Hyatt Place a gold star for service and value.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place North Charleston, responded to this review, December 12, 2012
Dear DavidandJim,

Thank you very much for taking the time to write a five star review about the Hyatt Place North Charleston hotel. We truly appreciate the kind words about our staff members. They work especially hard to offer excellent customer service and clean guest rooms to each and every one of our guests. They will be absolutely delighted to hear the positive feedback that you have shared in this review.
In addition, we are pleased to hear that you enjoyed our spacious, well appointed guest rooms and want to thank you for the constructive criticism about the coffee packets. It is feedback like yours that allows us to improve and better serve our future guests. Thanks again for all of your time. We appreciate it and hope to see you again soon at the Hyatt Place North Charleston hotel.

Sincerely,
Hyatt Place North Charleston Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed November 6, 2012

I would have given this hotel 5 stars if it was not for the little less than stellar cleaning of our room, but otherwise, highly recommend. Nice staff, great breakfast included, free parking, very clean, large rooms

Would definately stay again if in the area, good if you have a car - 15 minutes to downtown, close to the plantations and islands.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place North Charleston, responded to this review, December 12, 2012
Dear NYCgirl,

Thank you for taking the time to write a review about our hotel. We really appreciate the compliments regarding our friendly staff members, complimentary breakfast, free parking, and spacious guest rooms. However, we are disappointed to hear that you were not completely satisfied with your stay. We strive to offer clean, comfortable guest rooms to each and every one of our guests, and hope that you will visit us again soon so that we can offer you the excellent service that you and all of our guests deserve. Again, we appreciate your time and truly value your feedback. Please contact our General Manager, Marsha Ellsworth, directly with any additional questions or comments.

Sincerely,
Hyatt Place North Charleston Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Drexel Hill PA
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 5, 2012

I was first surprised to find a Hyatt hotel at a mid-range price point. Then to settle into a reasonably priced hotel with higher end amenities, was a most welcome blessing after a long day of travel. The room was truly spacious and comfortable, with a large sectional and ottoman as well as a wet bar and desk area, What was even more wonderful was being able to get a nice glass of wine and a decent dinner salad right in the lobby. I didn't have to figure out dinner or breakfast. I will add the Hyatt Place on my preferred business hotel list. May even go on the pleasure travel list too. ENJOY!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Place North Charleston

Address: 7331 Mazyck Road, North Charleston, SC 29406
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in North Charleston
#17 Business Hotel in North Charleston
#17 Romantic Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place North Charleston 3*
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Also Known As:
Hyatt Place North Charleston Hotel North Charleston

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