This is a highly recommended hotel once it is well located with many restaurants in the area, near to airport and to Historic Charleston Downtown. The hotel looks pretty new, with a clean design, in the rooms as in the lobby. I don't give it the grade 5 because I can't adapt to the mattress. Probably it is not bad, but I think it is too soft for me.

Decided to skip the pricey historic downtown Charleston hotels for one near the airport. Still only 15 minutes or so from downtown and near other historic sites. For $99 night, it was one-third the cost of those other places. Looked pretty new, clean, big room and TV, better-than-average free breakfast, plenty of parking. IHOP and Cracker Barrel 1 minute away. Would stay there again.

Hyatt always has a good reputation, but this Hyatt Place is by far a crown jewel in their collection. From my call to make a last minute change in arrival dates to the last goodbye from the "host", I felt like an honored guest. Every staff member I encountered greeted me with a smile and an appropriate greeting. I can't count the times I was asked how my stay was going and if there was anything staff could do to make my stay better. A big "shout-out" to Neil, in particular, for going the extra mile in arranging an earlier arrival and adding on an extra night. The room was spacious, well appointed, and clean. Maid service was efficient and I felt like I was entering a new room when I returned to the room on my second day. My only suggestion to management would be to stock two packets of regular coffee rather than one regular and one decaf in the room. I need my coffee in the morning, but there's no complaint because there was plenty of good coffee in the well-stocked, good variety breakfast dowstairs. As an innkeeper, I give the Hyatt Place a gold star for service and value.

I would have given this hotel 5 stars if it was not for the little less than stellar cleaning of our room, but otherwise, highly recommend. Nice staff, great breakfast included, free parking, very clean, large rooms

Would definately stay again if in the area, good if you have a car - 15 minutes to downtown, close to the plantations and islands.