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“Best hotel stay in a long time” 5 of 5 stars
Review of Hyatt Place North Charleston

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Hyatt Place North Charleston
3.0 of 5 Hotel   |   7331 Mazyck Road, North Charleston, SC 29406   |  
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Ranked #13 of 58 hotels in North Charleston
Stockbridge
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Best hotel stay in a long time”
5 of 5 stars Reviewed October 25, 2011

This hotel was great. I had a king bedroom. The bedroom area was separated from the living room by a small partition. The living room had a huge sectional sofa, desk, refrigerator, microwave, coffeepot (I almost dropped it a notch for the coffee pot because it made nasty weak coffee). Next to the desk was a little control panel where you could plug your laptop into the tv by vga, HDMI, or could plug any other device into tv. TV was HD. First time i have seen that in hotel. Bed was plush, pillows soft and the room was SPOTLESSLY CLEAN. The bathroom was spotless too. I liked the bathroom because it has a shower, no bathtub with glass no doors (no nasty shower curtain). It was SPOTLESSLY CLEAN. The hotel was quiet. The hotel employees were very friendly and the maid (that spoke English) was very nice. Best of all the hotel is NONSMOKING and didn't smell like cigarettes. In hotels that have smoking rooms, the smell gets into everything and tears my allergies up. Continental breakfast was ok for a continental breakfast. I would recommend this hotel for a nice place to stay in Charleston.

  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, October 27, 2011
Dear Valued Guest,

Thank you for all of your compliments! We are glad that you enjoyed many of the amenites that the Hyatt Place has to offer.

In additional to the coffee that is complimentary in our rooms, we do sale Starbucks coffee in our Bakery Cafe that you can purchase 24 hours a day (for those who may like a stronger blend of coffe).

Thank you for your business! We look forward to your next visit.

Sincerely,

Management & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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207 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Angleton, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 22, 2011

We booked directly with the hotel and received everything promised and more! Great staff-good value and a nice room. Convenient location to downtown and around the Charleston area.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, October 27, 2011
Dear Valued Guest,

Thank you for your nice compliments! We are so glad that you enjoyed the Hyatt Place North Charleston.

We value your business, and hope to see you next time you are in the Charleston area.

Thank you,

Management & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 19, 2011

I checked into the Hyatt Place on a Monday and immediately ran into a problem. Not at the fault of the hotel, but because of Expedia.com. They did not have the reservation on record for my first night's stay. Sara handled the situation perfectly. Although the process was time consuming, it was still very pleasant. Never once did Sara make me feel like this was an inconvenience. The rest of the staff was also very helpful and friendly throughout my stay. The food was pretty good for the morning buffet as well. I was impressed with my stay there overall and would definitely recommend the Hyatt Place to anyone staying in North Charleston. They will take care of you no matter the situation. Thanks guys.

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, October 27, 2011
Dear Valued Guest,

Thank you your compliments! We know mistakes will occasionally be made, and we are glad that Sarah was able to resolve Expedia's reservation error.

Our entire staff is empowered to dedicate their complete attention to resolve all situations they may encounter, as in your case. We are glad to hear that once this situation was resolved you were able to enjoy your stay with us.

We appreciate your business and look forward to seeing you again.

Thank you,

Management & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 19, 2011 via mobile

Very nice place to stay and they did everything to meet and exceed my expectations. Great bang for your buck and very family friendly.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, October 23, 2011
Dear Valued Guest,

Thank you for your compliments! Our goal is to exceed the expectations of all our guests, and our staff is very glad to hear that we are accomplishing this goal!

Thank you for taking the time to review us on tripadvisor. We hope to see you again very soon.

Sincerely,

Management & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ormond Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 13, 2011 via mobile

Accommodations, service and value more than I expected for this frequent traveler.

  • Stayed March 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, October 23, 2011
Dear Valued Guest,

Thank you for your review! As a frequent traveler, we appreciate you choosing the Hyatt Place North Charleston while visiting the Charleston area. We are so glad to hear that you had an enjoyable stay with us.

Thank you for your business! We look forward to seeing you in near future.

Sincerely,

Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina, United States
1 review
5 of 5 stars Reviewed October 7, 2011

The rooms are fantastic, and the staff was friendly and helpful. It isn't that far from downtown, and the entire ambiance is amazing. Among the staff, Brian and Laura were fantastic! Very helpful and friendly. :) Comfortable beds, microwave, fridge, flat screen, awesome decor in general! I would definitely recommend this hotel to a friend.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, October 12, 2011
Dear Valued Guest,

Thank you for taking the time to review us on Tripadvisor.com. We are so excited that you enjoyed your stay with us! Thank you so much for your compliments on our great amenities we have to offer, and our wonderful staff members.

We appreciate your bussiness, and hope that you will come back and see us soon.

Thank you,

Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 28, 2011

First time at Hyatt Place in N. Charleston. The hotel was ok but definitely not up to Hyatt standards in comparison to other Hyatts we've stayed at. The whole feel of the hotel was a bit odd, quite cold with its funky decor. The room was strange and felt a bit grimey. We had called for our reservation and specifically asked for a room with a bathtub for our child. We were told we were all set. Upon arrival we were told they have no bathtubs in the entire hotel. After complaining about the situation and the fact that we were assured we would have one, they suddenly said they had 2 rooms with a bathtub. Seemed odd and unorganized to me. Other than that, not much to say. Charleston in general we didn't find that wonderful for small children, not much to do. The breakfast at the hotel was pleasantly surprising though.

  • Stayed September 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, October 2, 2011
Thank you for your review! We appreciate your input about the design of the Hyatt Place. Hyatt Place is designed for the busy lifestyle of today's multi-tasking business traveler, Hyatt Place features a selected range of services aimed at providing casual hospitality in a well-designed, high-tech and contemporary environment. The Hyatt Place brand is different to other Hyatt Hotels you may have stayed in before as it is a newer and more modern product.
Also, we would like to apologize for any confusion with the room type you booked. Most of our king rooms are equipped with walk in showers, and our rooms with two queen beds have bathtubs. We are glad that we we were able to accomodate your needs, as we understand you had a small child with you.
Again, thank you for comments. We value your business, and hope that you will visit us again if you return to the Charleston area.

Best Regards,

Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hyatt Place North Charleston

Address: 7331 Mazyck Road, North Charleston, SC 29406
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#13 Family Hotel in North Charleston
#17 Business Hotel in North Charleston
#17 Romantic Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place North Charleston 3*
Reservation Options:
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Also Known As:
Hyatt Place North Charleston Hotel North Charleston

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