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“Great hotel, Excellent Staff” 5 of 5 stars
Review of Hyatt Place North Charleston

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Hyatt Place North Charleston
3.0 of 5 Hotel   |   7331 Mazyck Road, North Charleston, SC 29406   |  
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Ranked #15 of 58 Hotels in North Charleston
1 review
2 helpful votes 2 helpful votes
“Great hotel, Excellent Staff”
5 of 5 stars Reviewed September 15, 2011

We recently stayed at this hotel while attending a wedding in Charleston. Location was great (right off the interstate) and the room was spacious and modern (boutique hotel style). The staff was always friendly and helpful. There was an impromptu gathering of around 20-30 individuals in the lobby area following the reception, and the young lady on the night desk single-handedly kept up with the food and drink requests from the crowd. Upon departure, my wife realized that she had left her cellphone in the room. A quick call to the hotel, and the phone was retrieved when we returned. This was my first experience with the Hyatt Place franchise and surprised by the value for the price. I highly recommend this hotel and the commend the staff !!

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, October 21, 2011
Dear Valued Guest,

Thank you for your compliments on our staff! Our entire staff was glad to know that the wedding party had a wonderful weekend. We really enjoyed having you all here.

We really appreciate your business, and hope to see you again when you are in the Charleston area.

Thank you,

Management & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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240 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Russian first
  • Any
English first
atlanta
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed September 13, 2011

This is a new hotel so the layout is pleasing. Check in is easy - either use the kiosk or one of the friendly staff will help you. A very nice lounge/self serve food area. Rooms are clean and very modern. Cool hook ups for the TV so you can use your iPad to watch movies or do a presentation.

I would recommend this hotel!

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, October 21, 2011
Dear Valued Guest,

Thank you for your review! We are so glad your stay was comfortable, and we appreciate your compliments.

At Hyatt Place, we believe you deserve a great hotel experience with every stay. Hyatt Place combines style and innovation to create a completely new hotel experience, and it is exciting to us that you enjoyed these wonderful features.

Thank you so much for your business! We hope to see you again in the near future.

Best Regards,

Management & Staff
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Buffalo, New York
Top Contributor
165 reviews 165 reviews
25 hotel reviews
Reviews in 69 cities Reviews in 69 cities
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed September 5, 2011

We came to Charleston on my birthday and stayed at the Hyatt Place and it was great. I really liked how large the rooms are in Hyatt Place, they are so spacious and so clean. I will say one thing that really stood out in my mind was I left my camera down at the lobby computer and the same gentlemen I kept running into who was cleaning the elevator found it and returned it to me as soon as I came back downstairs. He bailed me out of my dull headed moment for sure and it really just speaks volumes about a staff when something like that happens. It was a great stay and I wish I could have stayed longer in Charleston because I love that city. Thanks Hyatt Place, great job

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, October 21, 2011
Dear Valued Guest,

Thank you for deciding to spend your birthday with us! It sounds like you had a wonderful time in Charleston.

Humberto, who returned your camera, was excited that he found the camera's owner. We are glad to help in anyway we can.

Thank you so much for staying with us! We appreciate your business, and look forward to seeing you again.

Thank you!

Management & Staff
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Canada
1 review
5 of 5 stars Reviewed August 20, 2011

When looking for hotels we came upon Hyatt Place North Charleston based on the great reviews. And the reviews were correct. When we arrived we felt welcome. Brian immediately greeted us, checked us in, and informed us on all the amazing things to do in Charleston since it was our first time. He then took us on a tour of the hotel so that we knew where everything was. The room was clean and modern. I liked the layout with the pull out couch in the other room; it was a great feature since we were traveling with two kids. The complimentary breakfast had many options and changed daily. Rosa went above and beyond to make sure all our needs were met. Overall this was a trip to remember thanks to the amazing city, hotel, and staff. We will come again soon and have recommended it to many of our friends.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, October 21, 2011
Dear Valued Guest,

Thank you for your compliments! We are very happy that you, and your family, enjoyed the Hyatt Place North Charleston, and many of the great attractions that Charleston has to offer.

Our staff was excited to know that you had such a great time while you were here. We look forward to seeing you on your next visit to Charleston.

Best Regards,

Management & Staff
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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed August 19, 2011

Although we enjoyed the entire staff, Brian and Vanessa made us feel very much at home. We will definitely be back!

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, August 25, 2011
Thank you so much for your compliments on our staff! Please come back soon!

Sincerely,

Management & Staff
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2011

From the minute you walk in, you feel like you're home. Neal and Cheyna (Spelling?) were exceptional. They were pleasant and a joy to just hang out and chat with!! The rooms were spacious and fairly new. The daily breakfast was outstanding!! The hotel is pretty close to everything and a short drive to the city. Good restaurants are just a mile (or so) away. Ask the staff to see the big book of restaurants and grab a drink at the bar while you go through it. Thanks for the hospitality and tips!!!

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, August 25, 2011
Thank you for your review! We are so happy that you had a pleasant stay with us! Charleston does have some great restaurants, and they are just a short distance from our hotel. Please come back and enjoy our great city again soon.

Best Regards,

Managament & Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
1 review
5 of 5 stars Reviewed August 12, 2011

My daughter and I came to the Hyatt Place North Charleston a few weeks ago for the American Idol competition. We were impressed by the new facilities, great rooms, and amazing staff specifically Brian. He went over and beyond making sure that we felt right at home. The staff also worked with our hectic schedule to make sure that all our needs were met. One morning we had to leave the hotel at 3am and Vanessa made us coffee and warmed up a muffin. I would highly recommend this hotel to anyone staying in the area.

Room Tip: Ask for Brian
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  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JasonSkoler, Manager at Hyatt Place North Charleston, responded to this review, August 21, 2011
Thank you so much for your review! We really enjoyed the American Idol competitors staying with us - it was a great weekend. We hope you did well, and look forward to seeing you next time you are in the Charleston area.

Best Regards,

Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place North Charleston

Address: 7331 Mazyck Road, North Charleston, SC 29406
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in North Charleston
#13 Family Hotel in North Charleston
#17 Business Hotel in North Charleston
#19 Romantic Hotel in North Charleston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hyatt Place North Charleston 3*
Number of rooms: 113
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Also Known As:
Hyatt Place North Charleston Hotel North Charleston

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