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“Great facilities for a short stay” 5 of 5 stars
Review of Hyatt Place Charleston Airport and Convention Center

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Hyatt Place Charleston Airport and Convention Center
3.0 of 5 Hotel   |   3234 West Montague Avenue, North Charleston, SC 29418   |  
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Ranked #5 of 58 Hotels in North Charleston
London
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Great facilities for a short stay”
5 of 5 stars Reviewed October 27, 2013 via mobile

I stayed here to attend a conference at a nearby centre. I enjoyed many of the facilities including free wi-Fi, free airport shuttle bus, delicious hot breakfasts and swimming pool. The room had a large comfy bed and clean bathroom with hot shower. There were tea and coffee making facilities too, which were welcome. There was a large tv and access to movies as well as options for plug ins. The staff were always positive, welcoming and happy to help.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review, October 29, 2013
Dear JxMx,

Thanks for joining us at the Hyatt Place North Charleston hotel for your recent business trip in Charleston, South Carolina! We are absolutely delighted to hear that you were able to take advantage of our close proximity to the convention center, our complimentary airport shuttle and our indoor swimming pool! We cannot thank you enough for recommending our free Wi-Fi, delicious hot breakfast selection and friendly team to fellow travelers! We hope to see you again very soon at the Hyatt Place North Charleston hotel!

Sincerely,
Hyatt Place North Charleston Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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220 reviews from our community

Traveler rating
    153
    51
    13
    3
    0
See reviews for
58
57
11
55
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Saint Paul, Minnesota
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 23, 2013

It is rare these days to find a hotel with free wi-fi, a 24 hour gym, breakfast, spacious rooms, a free shuttle from the airport, and great hospitality. I have no complaints about this hotel. Clean, walking distance to my conference, great amenities, and friendly service. Within walking distance of several restaurants, too. I can't speak to it's convenience to other sites, but if you need to be at the convention center, Hyatt place is highly recommended!

Room Tip: 2 queen beds include a little sitting area with a desk and wet bar. At least on the third floor.
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review, November 7, 2013
Thank you, Emily S, for the five star review! We are so very glad to hear that you enjoyed your recent experience at the Hyatt Place North Charleston! We appreciate the kind words about our complimentary Wi-Fi, fitness center, breakfast selection and spacious guest rooms. Plus, we are pleased to hear that you were able to take advantage of our complimentary airport shuttle and close proximity to the North Charleston Convention Center. Next time, we hope you will have a chance to visit popular Charleston attractions including historic downtown and nearby plantations. We are located just off Interstate 26 which provides easy access to all of Charleston's wonderful sites! Thanks again for your time. We cannot thank you enough for recommending our hotel to fellow travelers and we hope to see you again soon!

Sincerely,
Hyatt Place North Charleston Management Team
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Conway, South Carolina, United States
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 20, 2013

Was only in town for one night but this was great place to stay. Had a large King size room. Very Clean. Offered a hot breakfast and great coffee. Very close to places to eat and shop. Thanks for a great stay.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review, October 25, 2013
Dear Jimmy M,

Thank YOU for such a kind review! It is our pleasure to offer comfortable accommodations to hotel guests, so we are absolutely delighted to hear that you enjoyed your stay. We are glad to hear that you were able to take advantage of our close proximity to restaurants and shopping. We hope that you had a chance to visit popular Charleston attractions including historic downtown and Charleston's beautiful plantations during your stay. Thanks again for your time. We appreciate and hope to see you and your family again soon!

Sincerely,
Hyatt Place North Charleston Management Team
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Whiteville, North Carolina
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2013

This is a really nice place to stay. Our family enjoyed having breakfast in the hotel each morning. This hotel is located close to the Tanger Outlet and not to far of a drive to downtown Charleston.
There are also a few restaurants that are located nearby.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review, October 25, 2013
Hi Emily T,

Thank you very much for choosing to stay with us at the Hyatt Place North Charleston hotel while you and your family spent time in Charleston, SC. We appreciate all of your positive feedback! We are so glad that you were able to take advantage of our close proximity to Tanger Outlets and historic downtown Charleston. We hope that you were able to visit popular Charleston attractions including the historic plantations and nearby beaches! Thanks again for all of your time! We hope that you will come back to see us again soon!

Sincerely,
Hyatt Place North Charleston Management Team
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Dayton Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

The staff was so wonderful, they were helpful, and very friendly, met our every need, the rooms were immaculate and everything in place, the pool was very clean and very well kept, the continental breakfast was everything I thought it would be, they keep up with the coffee very well and the drinks as well as the food line, overall experiance, 150%

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review, October 23, 2013
Hi TNTrouble,

Thank you very much for this kind review! We truly appreciate the compliments about our helpful team, immaculate rooms, indoor pool, and breakfast selection. Our goal is to provide a positive experience for each and every hotel guest so are very glad to hear that you and your family enjoyed your stay! Please come back to see us again soon!

Sincerely,
Hyatt Place North Charleston Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head Island, SC
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 14, 2013 via mobile

My wife stays here when I'm in the hospital at MUSC. She says that with the amount of softball and baseball teams that are staying here, the hotel is showing wear and tear. She just had a bd experience. She paid for three days and decided to check out early. She told the staff that she wanted to keep the room in case my hospital stay was longer and she had paid for three days in advance. The front desk girl (Baily) said she would have to decide by noon or she would rent it out. My wife told her to keep the room open since it was paid for and had to use some intimidation to get her point across. While an unfortunate situation the stay was comfortable just well used.

Stayed September 2013, traveled solo
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review, October 23, 2013
Dear jrizant,

Thank you very much for taking the time to share some feedback with our team. We are happy to provide accommodations for your wife while you are at MUSC. However, we are sorry to hear that she experienced a few inconveniences on this particular visit. Our General Manager, Vicki Wilkins, would like the opportunity to speak with her directly about her stay. It seems like there was a miscommunication and we would like to do everything we can to ensure that this does not cause any problems for you or your wife during future visits. We have sent you a private message in hopes that you will let us know the best way to contact you during the week. This way, we can collect some additional feedback and make necessary changes to improve the overall experience for future guests. Thanks in advance for your time!

Sincerely,
Hyatt Place North Charleston Management Team
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Wilmington, North Carolina
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 23, 2013 via mobile

Great service, next door to the PAC, good breakfast. Nice rooms. Easy access to downtown Charleston and fine dining. The front desk staff was friendly and knowledgable. Recommend staying here if going to any show at the PAC or the convention center.

  • Stayed September 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review, September 25, 2013
Dear charles p,

Thanks for joining us at the Hyatt Place North Charleston hotel! We appreciate the kind words about our customer service, breakfast buffet and nice accommodations! We are also glad to hear that you enjoyed our easy access to historic downtown Charleston and fine dining! We cannot thank you enough for recommending our hotel to fellow travelers who will be visiting the North Charleston Performing Arts and Convention Center. We are just a short walk away and have a complimentary shuttle that takes guests to and from the airport nearby. Thanks again for all of your time and feedback! We hope to see you again soon!

Sincerely,
Hyatt Place North Charleston Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Charleston Airport and Convention Center

Address: 3234 West Montague Avenue, North Charleston, SC 29418
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in North Charleston
#9 Business Hotel in North Charleston
#10 Family Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Charleston Airport and Convention Center 3*
Number of rooms: 113
Reservation Options:
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Also Known As:
Hyatt Place Charleston Airport Hotel North Charleston

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