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“Comfortable hotel room” 4 of 5 stars
Review of Hyatt Place Charleston Airport and Convention Center

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Hyatt Place Charleston Airport and Convention Center
3.0 of 5 Hotel   |   3234 West Montague Avenue, North Charleston, SC 29418   |  
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Ranked #7 of 58 Hotels in North Charleston
Hilliard, Ohio
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Comfortable hotel room”
4 of 5 stars Reviewed November 12, 2012

I booked a room with 2 queen beds for my sister, brother-in-law, and myself for my nephews Navy graduation. Check in was very easy as the reservation was made through Expedia.com. The room was very large with full size sofa with love seat which was also a hide a bed. A 46" tv swiveled in order to be viewed from the sleeping areas and living room. The beds are great and the room is quiet.

The only strange thing was the bathroom. An enormous living area and a tiny bathroom. Like "walk into the bathroom and the toilet barely clears the door" small.

All in all, I would stay there again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielle S, Guest Relations Manager at Hyatt Place Charleston Airport and Convention Center, responded to this review, December 13, 2012
Dear Pizzagirl542,

Thank you very much for taking the time to write a review about our hotel. We are so glad that you chose to stay with us at the Hyatt Place Charleston Airport hotel for your nephews Navy graduation. We appreciate your business and hope that you had an excellent time celebrating with your family! We are pleased to hear that you enjoyed our spacious guest rooms, sleeper sofas, and flat screen TV’s. While we appreciate the compliments, we are sorry to hear that you were not completely satisfied with your stay. We work hard to ensure that guests have a positive overall experience at our hotel and truly value your feedback about the guest bathrooms. Again, we appreciate your time and look forward to seeing you again soon at the Hyatt Place.

Sincerely,
Hyatt Place Charleston Airport Convention Center Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Hilton Head Island, SC
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 5, 2012

We stayed at this hotel for 2 nights while attending the Southern Ground Festival at Blackbaud stadium. This is a very modern looking hotel with modern decor - easy to get to from the highway. The hotel was about a 10 minute drive from Blackbaud Stadium and there were several restaurants nearby, although the location appears kind of industrial.

The front desk staff was very friendly and got us taken care of quickly despite multitasking as one of the desk attendants was at lunch.

We got a King room which was comfortable and satisfactorily clean, and the price with AAA discount was very good. No problems with housekeeping. The bed was comfortable and THE PILLOWS WERE AMAZING!!! I would buy some for myself if I knew how to get them. The only thing I didn't care for was that the AC/Heating vent was right next to the bed and blew right on you, making the curtains flap, and there was a hole in the drywall at the bottom of the vent.

There was a large flat screen TV that swiveled and a "cozy corner with an L-shaped couch and ottoman. There were outlets for all kinds of electronics should you need them. The shower was a double stall with sliding glass doors and the water pressure was good. The sink area is separate and opposite is the closet with mirrored doors. The room had a fridge and microwave, and a desk area. The room was not overly large - standard sized in my opinion but sufficient for my husband and I for the time we would be spending in the room.

There was free internet, a bar/restaurant area, and a breakfast area. Breakfast was complimentary and pretty standard - my husband enjoyed the breakfast sandwiches!

All in all it was a pleasant stay and I would definitely stay here again.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cary, North Carolina
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2012

We stayed here for a night while in town for a wedding. The location was right by the Tanger Outlets and close enough to downtown that we didn't have to spend a fortune but we were able to drive a short distance to get to the heart of Charleston. Service was good and the hotel was very clean and quiet.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mechanicsburg
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 26, 2012

We normally stay at the Embassy Suites when in Charleston, but they were completely booked, so I took a chance on a Hyatt. So glad I did! It was very clean, and the double stall shower with glass doors was a nice retreat from the standard tub with cloth shower curtain. Our check in and check out went seemlessly, and the desk staff were always pleasant and accommodating, whether I was asking for directions or getting a snack. The only drawback of our whole stay would be the location of the be being so close to the air conditioning unit and blowing directly on us.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 21, 2012

We stayed 4 nights at this Hyatt. This hotel is located in North Charleston, about a 10 minute drive to downtown Charleston. Less than 3 minutes to the Tanger Outlets. About a 20/30 minute drive to Folly Beach. We felt close enough to enjoy Charleston, but far enough away from the downtown chaos.

Appearance: looked very clean and modern
Check-in: pleasant and quick
Rooms: clean and nice---a closer look revealed some age in the bathroom and on the furnishings
Breakfast:variety of choices, decent, nothing to get excited about
Check-out: very quick
Mishap: room not cleaned one day, but overall a pleasant stay. Bed slept very poorly, it was too soft for us. (that is just a personal preference)

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alphen aan den Rijn, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2012

we are traveling along the east coast and after a number of hotels we arrived in this hotel for a stay of 4 nights. Everything in this hotel is in place but a special word has to be said about both housekeeping and the frontdesk.
Over the weekend the hotel was packed and the frontdesk girls - experts in multitasking and taking care of guests checking out, providing assistance and information and simultaneously looking after the breakfast room - remained calm and very friendly.
On another occasion one of them assisted us in getting free coupons via the internet and we could simply go on in our observations.
All of them are in our view very very valuable for the hotel chain and we hope management knows that!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, NC
Top Contributor
102 reviews 102 reviews
65 hotel reviews
Reviews in 43 cities Reviews in 43 cities
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed September 28, 2012

This place is really nice. Tasteful decor, appealing bathrooms with granite counters, appealing amenities and a good breakfast that gets you off to a good start. My only issues would be that the scrambled eggs at breakfast - served both days of our stay - were terrible. And the indoor pool would be nicer if there was a hot tub/spa that came along with it. Other than that, everything was pretty wonderful. Very enjoyable!

Room Tip: Either side of the hotel is pretty quiet, so all the rooms are all good.
See more room tips
  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Charleston Airport and Convention Center

Address: 3234 West Montague Avenue, North Charleston, SC 29418
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in North Charleston
#9 Romantic Hotel in North Charleston
#10 Family Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Charleston Airport and Convention Center 3*
Reservation Options:
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Also Known As:
Hyatt Place Charleston Airport Hotel North Charleston

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