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“everything has already been said and it is the truth” 5 of 5 stars
Review of Hyatt Place Charleston Airport and Convention Center

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Hyatt Place Charleston Airport and Convention Center
3.0 of 5 Hotel   |   3234 West Montague Avenue, North Charleston, SC 29418   |  
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Ranked #9 of 58 hotels in North Charleston
Alphen aan den Rijn, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“everything has already been said and it is the truth”
5 of 5 stars Reviewed September 30, 2012

we are traveling along the east coast and after a number of hotels we arrived in this hotel for a stay of 4 nights. Everything in this hotel is in place but a special word has to be said about both housekeeping and the frontdesk.
Over the weekend the hotel was packed and the frontdesk girls - experts in multitasking and taking care of guests checking out, providing assistance and information and simultaneously looking after the breakfast room - remained calm and very friendly.
On another occasion one of them assisted us in getting free coupons via the internet and we could simply go on in our observations.
All of them are in our view very very valuable for the hotel chain and we hope management knows that!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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191 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Raleigh, NC
Top Contributor
97 reviews 97 reviews
64 hotel reviews
Reviews in 42 cities Reviews in 42 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed September 28, 2012

This place is really nice. Tasteful decor, appealing bathrooms with granite counters, appealing amenities and a good breakfast that gets you off to a good start. My only issues would be that the scrambled eggs at breakfast - served both days of our stay - were terrible. And the indoor pool would be nicer if there was a hot tub/spa that came along with it. Other than that, everything was pretty wonderful. Very enjoyable!

Room Tip: Either side of the hotel is pretty quiet, so all the rooms are all good.
See more room tips
  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Virginia
Top Contributor
51 reviews 51 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 25, 2012 via mobile

The hotel itself was great - but it was the staff that pit this pace over the top. They made you feel as if you were a welcomed guest in their home. Their hospitality was sincere and welcoming. Hyatt need to give these kids raises or romote them! They are exactly ht you want representing yor brand.

Stayed September 2012, traveled with family
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Baltimore, Maryland
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 16, 2012

I have absolutely nothing bad to say about this hotel. The staff is pleasant, polite and helpful. The breakfast has a wide selection of quality options. The rooms are fabulous - clean, spacious, well laid-out, comfortable beds, AND (though I didn't use it) the ability to hook up just about any device you would want to the flat screen TV. AND free wi-fi throughout the hotel with a strong connection.

I took advantage of the free shuttle to and from the airport, which was nice, but you have to call for it. The Charleston airport has an information desk on your way out, and they will give you the number to call for the shuttle - then it's a 10-15 minute wait.

They have a nice swimming pool and a significantly above average fitness center. Most hotels have a treadmill, elliptical and a bike crammed into a small room. This one has an extra treadmill plus twice the space AND a weigh bench with free weights (and the space to do floor exercises). They provide headphones to use on the machines that have the TV built into the monitor. AND the fitness center is open 24 hrs.

I was absolutely thrilled to stay here, and I recommend it to anyone looking for an excellent value.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fayetteville, New York
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 7, 2012

Stayed while on a business trip.

It was very quiet and the suite was immaculate with plenty of room to spread out.

I would recommend this hotel to anyone needing to stay close to the Charleston airport.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 31, 2012 via mobile

We landed in Charleston really late, so we decided it would be best to stay near the airport before we began our road trip.

Room:
We had a first floor room. It was very spacious and I like how they separated the sitting area with the big sectional couch from the sleeping area. The biggest downfall were the floodlights outside. Light poured into our room through the curtains and it was very bright in our room.

Breakfast:
It was complimentary and actually quite good. Selection was great. They had everything from fruit and yogurt to a breakfast sandwich with egg and cheese. Note - they do not serve complimentary coffee all day.

Gym:
Had a couple of treadmills, an elliptical and a bike as well as a whole set of free weights. They also had an indoor pool, we peeked in, but didn't have time to take a swim.

Shuttle:
The shuttle doesn't run past midnight, which was a bummer because the cab ride was just over $20. They also don't drive outside a five mile radius. So our rental car place, which was seven miles away, was a $40 cab ride.

Staff:
They were very nice and helpful.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Herndon, Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 29, 2012

Had to add an additional night after we booked a vacation in Charleston. Went on Priceline and got Hyatt Place for $69. What a beautiful hotel for a great price. The room was lovely, the complimentary breakfast was way above what I would have expected including egg muffin sandwiches, fresh fruit, yogurt, cereal and juices. The staff was friendly, helpful and competent. It was just a few minutes away from downtown. Would definitely stay here again.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Place Charleston Airport and Convention Center

Address: 3234 West Montague Avenue, North Charleston, SC 29418
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > North Charleston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in North Charleston
#7 Romantic Hotel in North Charleston
#11 Family Hotel in North Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Charleston Airport and Convention Center 3*
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Also Known As:
Hyatt Place Charleston Airport Hotel North Charleston

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