Just attended a hospitality industry conference at Springmaid. It was by far the worst experience I have ever had at a "resort" property. The service was far below any minimum level of acceptability. There were numerous food service issues culminating with the F&B staff "forgetting" to make lunch for 120+ people on the final day of the conference.
The place is VERY dated and needs a refresh. Rooms were adequate and actually fairly spacious, but nothing to make up for the poor quality of service we as a grou received.
- Also Known As:
- Springmaid Beach Resort And Conference Center
- Springmaid Beach Hotel Myrtle Beach
- Springmaid Beach Hotel
- Springmaid Hotel
- Springmaid Resort
- Springmaid Beach Myrtle
- Springmaid Beach
- Springmaid Beach Resort
- Beach Springmaid
- Official Description (provided by the hotel):
- Recently remodeled, the entire 27-acre, oceanfront resort feels fresh and new. Springmaid’s location on the quieter southern end of the famous Ocean Boulevard feels more secluded, yet this family-friendly resort is just minutes from all the excitement of Myrtle Beach’s most popular attractions, theaters, shopping, dining and golf. Spacious, designer-renovated rooms include all ocean view balconies, beautifully appointed fabric and furnishings, plush 5 Diamond Series mattresses and bedding, granite countertops, full-sized refrigerator, microwave, coffee maker, safe and more. The resort features 6 pools, 2 lazy rivers, Marlin’s Buffet Restaurant, the beachfront BARnacles Bar & Grill, 1068 ft Fishing Pier, 18-hole miniature golf course, game arcade, fitness room, gift shop, tackle shop, ample complimentary parking, and complimentary wireless internet. The resort offers more than 35,000 square feet of meeting and event spaces and is host to Myrtle Beach’s largest oceanfront Conference Center. All guests enjoy complimentary access to Springmaid Pier. All rooms are air conditioned and non-smoking. Springmaid offers a limited number of pet-friendly accommodations. ... more less
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