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“Rooms and Food” 4 of 5 stars
Review of Springmaid Beach Resort & Conference Center

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Springmaid Beach Resort & Conference Center
3.0 of 5 Hotel   |   3200 South Ocean Boulevard, Myrtle Beach, SC 29577   |  
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Hotel amenities
Ranked #21 of 214 Hotels in Myrtle Beach
GreenLeadersSilver level
Maricopa, Arizona
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Rooms and Food”
4 of 5 stars Reviewed December 7, 2012

We have spent time at the Spring Maid many times over the last 7 years. The rooms have always been clean with outstanding service from the staff. the grounds have been clean and well maintained. A major plus is the breakfast that "Ray" does every morning. We would recomend the Spring Maid with only minor issues.

Room Tip: Request an end room on the higher floors.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at Springmaid Beach Resort & Conference Center, responded to this review, December 19, 2012
Dear Past Guest,

We are thrilled to hear that you thoroughly enjoyed our resort. We thrive to provide the best accommodations on the south end of beach. We look forward in having you and the family back with us on your next visit to Myrtle Beach.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,857 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (640)
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chicago5008
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 7, 2012

We got a Groupon for this place and decided to try it out for a mini vacation in November. We did not know that Myrtle Beach tends to get pretty cold but that is our own fault. However, the hotel really is not made for cold weather either. All of the rooms have an exterior entrance. The rooms themselves were pretty decent...good size, clean and good layout. However, they do not look like "newly" remodeled rooms. It is more like a few quick things were changed so that it could be called a newly remodeled room. There were a lot of details that still looked dated. The balcony in the room was great, facing the ocean. In the summer, that would be totally awesome. We even made use of it in the cold. The resort claims to have "indoor" pools however, that is a bit misleading. In order to get to the indoor pool, you have to go outdoors. Plus, there is no locker room or anything in the pool area, so you have to run back to your room in the cold. The only reason we visited the pool during our trip was because we had promised our four year old that she would get to go swimming. Otherwise, it really wasn't worth the trouble. The breakfast food looked ok but it was cold. The "restaurant" feels more like a cafeteria and after the first day, we just decided to skip it and have a good breakfast elsewhere in town. It is nice to have mini golf on the property and in the summer, I'm sure there would be even more activities to enjoy on the property. In general, I would say skip staying here in the winter months. In the summer, it would probably be a good place to stay especially if a view of the ocean is important to you.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at Springmaid Beach Resort & Conference Center, responded to this review, December 19, 2012
Dear Past Guest,

We appreciate your comments and feedback on your recent stay with us, we value everything mentioned in your review. I'm sorry that we fell short on your expectations. I understand that you are leery of returning to our facility based on your most recent experience, however with the improvements we are constantly making to better serve our guest I can assure you that if you decide to return you stay will be one with positive memories.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, Nc
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 5, 2012

We were there only a couple nights but would have liked to have stayed longer. Nice large, clean and very comfortable room. Good location to the southern end of Myrtle Beach. Very quiet location that has everything you need. Restaurants, pier, fishing, miniature golf and more. I will be staying there again for sure.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at Springmaid Beach Resort & Conference Center, responded to this review, December 19, 2012
Dear Past Guest,

We are thrilled to hear that you thoroughly enjoyed our resort. We thrive to provide the best accommodations on the south end of beach. We look forward in having you and the family back with us on your next visit to Myrtle Beach.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macomb, Michigan
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 5, 2012

I have been to Myrtle Beach numerous times and this hotel is the worst I have ever experienced by far. I will admit that they were doing renovations, but don't put me right in the middle of it. They have a couple different building and despite the offseason and the fact they were practically empty they put me in the middle of the mess. I am also not even sure if the maid entered my room as it was pretty much "self serve". Do NOT stay at this resort. I am kicking myself that I trusted reviews on this website as they had to be placed by people from this hotel. I am used to staying in mid priced hotels and have never complained, but this place was unbelievable.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at Springmaid Beach Resort & Conference Center, responded to this review, December 19, 2012
Dear Past Guest,

After reading your review, I am very disappointed that our accommodations were not to your satisfaction. We strive to accommodate our guests to the best of our abilities and I am sorry that we fell short in your expectations. We appreciate your feedback and work to make our resort one everyone will want to stay. We value and appreciate your comments, your review has been shared with the entire management team for review.I understand that you are leery of returning to our facility based on your most recent experience, however with the improvements we are constantly making to better serve our guest I can assure you that if you decide to return you stay will be one with positive memories.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Ga.
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 28, 2012

The resort is spread out among numerous buildings. Upon arriving we had a hard time finding the check in office. Upon arrival the lobby was nice and inviting. The clerk was pleasant and helpful. The rooms were supposed to be recently renovated but did not appear to have been recent. The room did have a flat screen TV in the bedroom which was a good size. The TV in the living room (small flat screen) was not HD and s The room had what was need to be small suite. The furniture was somewhat dated and the rooms were not the most inviting with comfort. The first and second nights in the room we were visited with several roaches but none after those that were killed. The heating/AC unit in the living room was loud and the thermostat was broken so you had a lot of heat or none. A large space under the front door allowed cold air to constantly come under it into the kitchenette. Upon advising the front desk I was advised that they would notify housekeeping. The bathroom and shower were out dated. Breakfast was served in what appeared to be large cafeteria with no atmosphere. It was cool outside and had a cold feeling inside. There was no one to take the breakfast ticket on the first day and we had to just fin for ourselves. The breakfast appeared to be great but the food (sausage and bacon) were not of good quality. They did have an omelet station (Ray's Famous Omelets) which were exceptional. Ray was full of personality and very enjoyable to talk to. None of the pools (6) were heated and there were very few activities at the facility in cool weather. Upon arrival there were no carts to move luggage on, had to go searching for one and the same thing happened the morning of checkout.

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at Springmaid Beach Resort & Conference Center, responded to this review, December 19, 2012
Dear Past Guest,

After reading your review, I am very disappointed that our accommodations were not to your satisfaction. We strive to accommodate our guests to the best of our abilities and I am sorry that we fell short in your expectations. We appreciate your feedback and work to make our resort one everyone will want to stay. I understand that you are leery of returning to our facility based on your most recent experience, however with the improvements we are constantly making to better serve our guest I can assure you that if you decide to return you stay will be one with positive memories.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2012 via mobile

This is one if the best hotels in myrtle beach. It's in a safe area, security rides around checking to make sure everything is okay. This is a nice, relaxed, and family oriented hotels. Easy ocean access, its quiet in the room, you can't hear anything from other rooms. I love staying at Springmaid. The only thing is there is no hot tub, but hopefully they will add one soon.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at Springmaid Beach Resort & Conference Center, responded to this review, December 19, 2012
Dear Past Guest,

We are thrilled to hear that you thoroughly enjoyed our resort. We thrive to provide the best accommodations on the south end of beach. We look forward in having you and the family back with us on your next visit to Myrtle Beach.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pinehurst, North Carolina
1 review
4 of 5 stars Reviewed November 27, 2012

this was a really nice holiday and I would recommend the Springmaid Beach Resort for others. The rooms are modest, clean and priced affordably. It was very convenient location for us. We were using our boat at Murrel's Inlet and part of our family resides in Conway S.C.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald H, Manager at Springmaid Beach Resort & Conference Center, responded to this review, December 19, 2012
Dear Past Guest,

We are thrilled to hear that you enjoyed our resort. We thrive to provide the best accommodations on the south end of beach. We look forward in having you and the family back with us on your next visit to Myrtle Beach.

Sincerely,

SMB Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Springmaid Beach Resort & Conference Center

Address: 3200 South Ocean Boulevard, Myrtle Beach, SC 29577
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Myrtle Beach
#15 On the Beach Hotel in Myrtle Beach
#16 Business Hotel in Myrtle Beach
#18 Best Value Hotel in Myrtle Beach
#18 Romantic Hotel in Myrtle Beach
#19 Family Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Springmaid Beach Resort & Conference Center 3*
Number of rooms: 485
Official Description (provided by the hotel):
Recently remodeled, the entire 27-acre, oceanfront resort feels fresh and new. Springmaid's location on the quieter southern end of the famous Ocean Boulevard feels more secluded, yet this family-friendly resort is just minutes from all the excitement of Myrtle Beach's most popular attractions, theaters, shopping, dining and golf. Spacious, designer-renovated rooms include all ocean view balconies, beautifully appointed fabric and furnishings, plush 5 Diamond Series mattresses and bedding, granite countertops, full-sized refrigerator, microwave, coffee maker, safe and more. The resort features 6 pools, 2 lazy rivers, Marlin's Buffet Restaurant, the beachfront BARnacles Bar & Grill, 1068 ft Fishing Pier, 18-hole miniature golf course, game arcade, fitness room, gift shop, tackle shop, ample complimentary parking, and complimentary wireless internet. The resort offers more than 35,000 square feet of meeting and event spaces and is host to Myrtle Beach's largest oceanfront Conference Center. All guests enjoy complimentary access to Springmaid Pier. Fishing is available at a discounted rate. All rooms are air conditioned and non-smoking. Springmaid offers a limited number of pet-friendly accommodations. ... more   less 
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Also Known As:
Springmaid Beach Resort And Conference Center
Springmaid Beach Hotel Myrtle Beach
Springmaid Hotel
Springmaid Resort
Springmaid Beach Myrtle
Beach Springmaid

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