This vacation was unbeliveable! The resort was clean outside.Even with them allowing pets. The staff at the front desk answered all our needs. The cleaning lady Shirley I wished i could take her home.One time I told my ten old son to make sure he was dry before entering the first floor lobby,inwhich one of the cleaning ladies replied. Teach them right Dad,and you want have to worry about them as they become young men. I also needed the maintenance guy. His name was Wayne. Oceana resorts should be proud of this professional gentleman he went above and beyond to make my familys needs satisfied. Overall I think it was the best family resort and I will not hesitate to book again.