The only positive thing about the hotel was the view. The front desk was unfriendly, unprofessional, and each staff member at the front desk gave a different answer or excuse when asked various quesions concerning a number of issues. The room was absolutely disgusting. There were black stains ALL OVER the carpet. It looked as though the carpets had NEVER seen a cleaning. My extended family, which stayed in another room, was so grossed out that they slept in sleeping bag because they were so afraid to use the sheets. The "concierge," who is actually is a pushy time share representative, was deceiving when offering us with "discount" tickets. Upon refusual to book, she became condescending and overbearing. We were also not able to book the free excursions because they were all booked up, evn thought it was a day in advance. For paying $139.00 a night (plus $over 30 in room tax a night so it was essentially $169.00 a night) , the hotel could not even accommodate the most basic needs like an extra blanket. My family and I occupied several rooms and even though we all booked the same packages, we all received different "benefits" and once again each front desk person gave a different answer as to why that was the case. Duane, the bell hop, and Bill, the maintenance guy, were the most professional and courteous members of the staff. There are tons of places to choose from in M. Beach. Don't choose this resort. Look at the percentage of poor reviews before you book!
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, BookIt.com, Odigeo and Hotwire so you can book your Ocean Dunes Resort & Villas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ocean Dunes Resort & Villas Hotel Myrtle Beach
- Ocean Dunes Myrtle Beach Sc
- Ocean Dunes Hotel Myrtle Beach