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“Great Room - resort not what we wanted.” 3 of 5 stars
Review of Myrtle Beach Resort

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Myrtle Beach Resort
3.0 of 5 Resort   |   5905 South Kings Highway, P.O. Box 3936, Myrtle Beach, SC 29575   |  
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20% off room rate
Ranked #84 of 215 Hotels in Myrtle Beach
West Chester, Ohio, United States
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great Room - resort not what we wanted.”
3 of 5 stars Reviewed June 12, 2013 via mobile

We stayed in RT 311. The room is great. The owner is so nice and he provided us with everything we needed. Beds were pretty hard, but we still were able to sleep. What kept us up was the other guests. The property is NOT the family friendly resort we were looking for. It is great for parents who want to spend the entire night at the property bar all night and let the kids run wild. (Sarcasm) the Quarter Deck bar and restaurant was very handy to have on the property for easy food and drinks, but as soon as evening hits it becomes rowdy and full of yelling drunks and kids running wild. I type this at 1:00 am and can hear people randomly yelling in the parking lot, whistling, singing, clapping, etc. the halls are no different. When people return to their rooms they have no concept that people may be sleeping or have young children sleeping.

I would recommend this resort for people looking to party and don't mind their kids running around, but for a quiet family like our who was drawn to the resort by its many pools, basketball courts, tennis and lazy river... Then be prepared for the rowdy nightlife too.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilivewhereuvac, Guest Relations Manager at Myrtle Beach Resort, responded to this review, June 23, 2013
Dear Sarah B,
On behalf of all of us here at Myrtle Beach Resort Vacations we would like to thank you for your feedback and for taking the time to leave a review. Feedback, be it negative or positive is often the best avenue for growth that we as a company can ever come across.
While I am very glad to hear that you enjoyed our nearly endless amenities, I am sorry to hear that the behavior of other guests was bothersome to you. The Quarterdeck Oceanfront Beach Bar and Grille is open from 11 a.m. until 12 midnight at the absolute latest daily, closing earlier if the crowds are not there to justify it remaining open later. We work extremely hard to ensure that our entertainment (karaoke etc) is fun for the younger guests as well as the adults by including them in the fun with dance offs, musical games and fun for all. The Resort wide noise ordinance goes into effect at 12 midnight daily and security is not lenient with that to say the least. Security is present and making rounds 24 hours a day as well as manning the gate to ensure that only our registered guests are granted access. While we do apologize for the behavior of a select few we do not tolerate the atmosphere which you are describing. With that said, I do however apologize for the behavior of such individuals, and assure you that a simple call to security will quickly rectify that problem. They also posses arrest powers, so they are normally able to nip any noise in the bud quickly although even at 1,000 condos here we do not have a lot of these types of issues or feedback. I am very sorry to hear that this was your experience. With a property this size and the 6 pools, 4 hot tubs, lazy river, sports sites and cook out areas, playgrounds and lazy river, we feel as if we have provided a diverse atmosphere with something for all ages.
It is our sincere hope that you will reach out to us directly and allow us an opportunity to work with you on a return stay that may provide a different impression, perhaps a bit further away from The Tower if serenity is more of what you are looking for, as so many of the amenities are centered around that building. We can be reached at 800-845-0629 ext 123 and hope to hear from you soon.
Again, thank you for taking the time to provide this valuable feedback so that we can strive to serve you better.
Sincerely,
MBRV Staff and Management
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498 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
4 of 5 stars Reviewed June 10, 2013

This is our second time staying at MBR. We booked 507A after being satisfied with the quality and cleanliness the first time, however MBR called me well in advance to tell me the unit had been purchased and the new owners were not able to honor my dates - I didn't know that could happen. Maybe it was because this I booked with MBR instead of the owner, just be aware that can happen I guess. We were bumped to 403A. The room was okay, but no dishwasher and a little more dated. Still what makes either of these rooms is opened up the ocean facing doors and letting that sound, breeze, and beauty in! Short walks to the beach - love it. That's why I'll keep returning!
The kids 1.5, 5 enjoy the beach and Lazy River. The beach chair rentals are a bit expensive, but worth it if you're trying to travel light, $30/day.
It is not the most up to date facility, but what are you going for? Me, I'm going for a comfortable place on the beach!!!!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marketing Manag... M, Manager at Myrtle Beach Resort, responded to this review, September 19, 2014
Thank you for you great review! Yes, unfortunately with privately owned homes ultimately the owner has the last say. We try very hard to discourage any owners asking guest to choose alternate condos, but very happy that we do have alternate condos for you to choose from when it is beyond our control. Just imagine what you would have to do if you rented from a homeowner that only had that one unit and then could not honor your reserved dates. Sure, they may refund you, but you would have to start all over in your booking and planning process. When you book direct with us we can not guarantee the specific room number, but we try very hard to honor specific requests and usually do that without any issue. We are glad to hear you still enjoyed yourself and will be happy to serve you again in the future!
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 9, 2013

Room was not the quality of prior rooms I have stayed at before. The room was not clean. Someone was sent to fix problems, but room needed painted and upgrades. Cabinets could not be cleaned due to being sticky. The amenities are wonderful. Pools are great and we enjoyed the food and the quarterdeck. The beach was not crowded. It would be nice if all rooms were of the quality, I know each are owned individually, but they should have requirements as to the upkeep and quality of the rooms.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilivewhereuvac, Guest Relations Manager at Myrtle Beach Resort, responded to this review, June 27, 2013
Dear Guest,
It is with our most sincere apologies that I answer your review. Our units are all listed on our website and are available for viewing prior to booking. I do need to thank you for your feedback, as we have relayed it directly to the owner of this condo in hopes that a publicly displayed review will be the prompt needed to do some updates and upgrades. Most of our owners strive for betterment at all times, however, in this economy, just like the rest of us, some of them are facing struggles as well. If that is indeed the situation, they often approach one thing at a time, but we do stand firm on the fact that our home owners, as well as our company always strive to impress the guest. I am here to personally serve you the next time that you would like to visit with us, as it sounds as if you do enjoy the resort and our numerous amenities that we have to offer, but that perhaps a different condo would make your stay more enjoyable. As I am almost certain that we have spoken about this, it is our hopes that we will hear from you again soon for a repeat visit! We are always here to help and want our guests to have a wonderful experience.
Sincerely,
MBRV Staff and Management
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Cincinnati, Ohio
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 8, 2013

This was our first trip to Myrtle Beach. I did a lot of checking around and decided on this location as I didn't want to be in the thick of MB, but wanted to be close enough to drive there. We rented directly from the owner of Unit 301 (Building B), Jim Perkins. Upon our arrival, we noticed the unit had not been cleaned. Total time from calling Jim to housekeeper arriving was about 15 minutes. Housekeeper was very apologetic and owner called me back to ensure everything was taken care of. Great customer service and concern for renter. Unit 301 is direct oceanfront and I wouldn't want to stay in any other room. This 1 BR unit had 1 bath, bunk beds in the hall, complete kitchen with all the dishes/cookware needed, table with 4 chairs and pull out sofa. Chairs and table also on the porch to enjoy view of ocean in both directions. Can't say enough about this unit. Also during our trip, my 13 year old daughter gained a friend that was also renting a couple of Jim's units and they were also very pleased and said they would definitely stay again, although they normally stay directly in Myrtle Beach. They were in Units 109 and 304, both in Building B.

We enjoyed the lazy river and hot tub, oceanfront pool, indoor pool and tennis courts. We also visited the Quarter Deck our first night. Several nights we were there, folks were letting off fireworks (I believe they were from the Campground next door). For some, this was a bother, but for us, it was an added bonus. We have been to several states and stayed at different areas, whether renting condo's in TN, a resort location in MI, an oceanfront hotel in NJ, etc. and this is by far the best. The ONLY negative I have is that the wireless was either very slow or would keep booting us off. If you stay at this resort, I highly recommend Jim and one of his units.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marketing Manag... M, Manager at Myrtle Beach Resort, responded to this review, September 19, 2014
Thank you for the informative and positive review of the resort!
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Wilkes Barre
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 7, 2013

My family stayed here last year during the last week in August. We rented through a private owner. We had no issues at all. The grounds were clean, the pools were clean, the beach was not too crowded, we really enjoyed our stay. The unit was nice, only one small issue with the sliding door, but it was no bid deal. This was the third year we were visited the area but the first year for MBR. We have already booked our vacation for this year and our counting down the days. I do agree with what most have said, the only complaint it that there are no sidewalks to walk on to the beach which leaves guests walking through the parking lots. For families with small children this would probably be a concern.

Room Tip: We had a room at the end of bld A last year. it was a pretty good walk to the beach with gear and c...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilivewhereuvac, Director of Sales at Myrtle Beach Resort, responded to this review, June 8, 2013
Thank you for taking the time to leave a review. Building codes at the time of the Resort construction were quite a bit different than now, as was the influx of people here. The HOA would be the place to voice this valid concern, as sidewalks would be a great addition! We are thrilled that you enjoyed the Resort as well as your stay.
On behalf of all of us here at MBRV, Thank you!
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Top Contributor
89 reviews 89 reviews
20 hotel reviews
Reviews in 45 cities Reviews in 45 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed June 6, 2013 via mobile

The unit we were in could use a good scrubbing and some updating. It's an older complex, not fancy but kept up pretty well. Short walk to the beach and a nice (not fancy) pool with wading pools and a lazy river and a separate pool for the adults. Good for families and affordable.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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ilivewhereuvac, Guest Relations Manager at Myrtle Beach Resort, responded to this review, June 27, 2013
Dear Boejina,
Fancy we are not, but fun loaded and family friendly we definitely are! While some of our newly renovated (over 50 condos just this year!) condos may rival your statement of "not fancy" (check out our newly updated photos on our website), most are clean and comfortable, with their high point being their unique footprint as they are all individually owned. Each condo is as different from the other as my house may be from my neighbors, a refreshing escape from the often industrial feel of today's "cookie cutter" hotel rooms. We are unique, charming, and offer a home away from home for our guests, including fully equipped kitchens and separate bedrooms and baths (in our two bedroom condos).
I am glad to hear that you enjoyed our great location, beautiful landscaping, and that you made good use of all 6 of our pools and 4 of our hot tubs! On your next visit don't forget to make full use of all the fun to be had at the Ocean Front Quarterdeck! Thank you most of all for taking the time t provide us with your feedback, it truly helps us to grow and learn!
Sincerely,
Staff and Management of MBRV
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Chattanooga, Tennessee
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 4, 2013

Upon arrival, we were greeted with a large, chaotic parking lot. The designers of this building for some reason, decided NOT to put in any sidewalks around any of the beach front buildings so it made getting around slow and difficult. This also makes it more difficult to get to the beach because you have to walk through the parking lot to get to the access ramps. After entering the building, my group got stuck in the elevator for about 20 minutes. No one answered the emergency phone when we called for help so we had to look up the resort's web site, get the main number and call from a cell phone. The least they could do is put a phone number on the inside of the elevator since they can't get an employee to answer the emergency number. Also, the elevator's had no fans in them so 20 minutes is a VERY long time with no air circulation. When we finally got out of the elevator, the security guards were unapologetic and insinuated that is was somehow our fault that we had gotten stuck. And speaking of security, I only saw a few guards around and it really didn't seem like enough considering the size of the resort. The resort is located outside of the main busy areas so there is not a lot within walking distance. So bring some money for parking.

The convenience store in the tower is your typical, overpriced trinket and souvenir shop. Although the prices were not as high as I expected. The pools are decent and heated even though there were bugs in the lazy river pool. The hot tub was nice. There is a window in the master bedroom that faces out into the hall so at night a lot of light comes in.

All of the concession areas close way too early. Around 5:00pm. So you should probably bring your own food.

Now the good parts. The room was nice and clean (although a bit on the small side). Well stocked with dishes, utensils, appliances, towels, etc... Laundry rooms on every floor, and a two large sun decks on the 5th floor. Carts are available for carrying your heavier items. There are also several outdoor showers.

Room Tip: 5th floor is closer to the sun decks.
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marketing Manag... M, Manager at Myrtle Beach Resort, responded to this review, September 19, 2014
We thank you for taking the time to post your review. We are Myrtle Beach Resort Vacations; a rental agency that manages about 300 of the nearly 100 privately owned condos located at the Myrtle Beach Resort. The resort buildings, amenities, grounds, and staff are managed by the Homeowners Association appointed by the owner's themselves and is a separate company from us.

Although our rental agency does not handle the resort buildings, amenities, parking etc, that you referred to in your review, we will respond to your review so that we may address these issues for you as well as our potential future guests... It sounded as though you enjoyed your stay other than the sidewalks and elevator. Unfortunately, from time to time things break down. It would not matter which resort you stay at as it is always possible. We realize that is an inconvenience to those present at the time that happens and do apologize that it happened to you. We do however wish that you may reconsider and try us again in the off season some time realizing that a summer vacation in Myrtle Beach provides crowds everywhere you go and that you may have just experienced one of the occasional issues. We hope to hear from you again.
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Additional Information about Myrtle Beach Resort

Address: 5905 South Kings Highway, P.O. Box 3936, Myrtle Beach, SC 29575
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#14 Best Value Hotel in Myrtle Beach
#23 Top resorts Hotel in Myrtle Beach
#50 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3 star — Myrtle Beach Resort 3*
Number of rooms: 300
Official Description (provided by the hotel):
Myrtle Beach South Carolina Vacation Rentals and Myrtle Beach Condo Sales The 33 acre gated oceanfront Myrtle Beach Resort offers privately owned vacation condo rentals with nearly 700 feet of white sandy beaches and crystal blue waters directly on the Atlantic Ocean. In addition to 24 hour gated security, we offer a lazy river water park featuring a 375 foot lazy river and wet deck, four outdoor pools (one beach front), two indoor pools, three health spas complete with steam rooms, saunas and jacuzzis, combined with four of the Grand Strand's finest lighted tennis courts, a basketball court, and Free wireless internet access to offer every guest a vacation to remember. Top this off with The Quarter Deck Oceanfront Bar and Grill and The Galley for pizza and ice cream and we have all you need without ever leaving the grounds! Myrtle Beach, SC has been selected the "Best Family Beach" by the Travel Channel. Amusement parks, water parks, restaurants, live entertainment, museums, nature preserves, and outlet shopping combine with over 100 golf courses to provide options sure to please every family member. You will find events and entertainment all year long at The Myrtle Beach Resort. In addition, during the summer months the resort has a Children's Activities Program to help keep the kids entertained without leaving the comfort of the resort. ... more   less 
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Also Known As:
Myrtle Beach Hotel Myrtle Beach
Mrytle Beach Resort

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