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Ocean Reef Resort: Traveler Reviews

3.0 of 5
7100 North Ocean Boulevard, Myrtle Beach, SC 29572 (Formerly Myrtle Beach Martinique Resort)
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Ocean Reef Resort
Ranked #26 of 223 hotels in Myrtle Beach
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1,040 reviews from our community

Traveler rating
    545
    297
    108
    55
    35
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Families
470
 
Couples
243
 
Solo
19
 
Business
16
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Gaffney, South Carolina
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great Place to Stay”
5 of 5 stars Reviewed January 14, 2013

Stayed there over the warm....warm weekend. Great service the rooms were clean,everyone we came in contact with (staff) great. They mention the dry saunas took us some time to find..lol. (Im male men don't ask directions..lol. They are in the bathroom next to the weight room.

Room Tip: Nice place to eat...Big Daddys tried the ribs...fell off the bone...thinking about them now..
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by BillNBre for Myrtle Beach
Ask BillNBre about Ocean Reef Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal V, Front Office Manager at Ocean Reef Resort, responded to this review
January 20, 2013
Dear BillnBre,

Thank you for your review! You picked a weekend where the weather was cooperating and the views from the hote, while always amazing since we are right on the beach, were spectacular! We appreciate you mentioning our staff, as they do work hard year round to make sure our guests can enjoy their stay with us with no worries! We look forward to seeing you and your family inthe near future!

Sincerely,

Crystal VanderSchans
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Macon, North Carolina
1 review
1 helpful vote 1 helpful vote
“Service Excellence”
5 of 5 stars Reviewed January 14, 2013

New it was going to be great the minute the Front Desk person greeted me. Halls, elevators and room were pristine. Loved the option of kitchens, including in room washer and dryer. Convenience of restaurant Bar. Indoor and outdoor pools with lazy river and awesome slide. Very friendly and attentive staff. Enjoy.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Tim D about Ocean Reef Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal V, Front Office Manager at Ocean Reef Resort, responded to this review
January 20, 2013
Dear Tim D,

Thank you for taking the time to let us know how much you enjoyed your recent stay with us here at Ocean Reef Resort! We take pride in not only our facility but our staff as well. We are thrilled you had a great stay and do hope to see you and your family in the future!

Sincerely,

Crystal VanderSchans
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“New Years at Ocean Reef”
5 of 5 stars Reviewed January 7, 2013 via mobile

We just spent our 5th year at Ocean Reef Resort in Myrtle Beach at New Years. We stayed in a 4 Bedroom Condo. Loved it. The condo is spacious and accommodating for family and friends. We enjoyed playing games around the spacious dining table and a great New Year's Meal. The staff did a great job from reservations to housekeeping. The unit was clean, well stocked. We had a problem with the wireless internet reception and Craig assisted us pronto and we were again connnected.

Stayed December 2012, traveled with family
Was this review helpful? Yes 1
Ask Janice Y about Ocean Reef Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal V, Front Office Manager at Ocean Reef Resort, responded to this review
January 14, 2013
Dear Janice Y,

Thank you so much for the amazing review of us here at Ocean Reef Resort! We strive to provide superior customer service to all of our guests, and we are happy to know we played a part im making your vacation an enjoyable one. We look forward to seeing you and your family in the near future!

Sincerely, Crystal VanderSchans Front Desk Manager
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Reston, Virginia
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“First time... We'll be back!”
4 of 5 stars Reviewed January 3, 2013

We often visit Myrtle Beach between Christmas and New Year, and during the week following Easter. We've almost always stayed at another resort property, so this was our first time at Ocean Reef. It was better than where we usually stay. We had a 2-bedroom condo in the south tower for a week, with a great view of the ocean. The kitchen was spacious and well equipped with the essentials and a full size refrigerator. The master bedroom was large and had a king bed with a bath, dresser, TV, and a closet. The other bedroom had two full size beds, TV, closet, and dresser. The sofa in the living room has a fold-out bed (which we didn't use). The condo had a compact stacked washer/dryer (which we also didn't use). Everyone on staff we encountered was open, friendly, and helpful. The only negatives were the bedroom TVs were not flat screens and the breakfast buffet was pretty basic. Nonetheless, we are already planning our Easter visit to Myrtle Beach and will be staying at the Ocean Reef.

Room Tip: I think all rooms open to the outside.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by kenbrad for Myrtle Beach
Ask kenbrad about Ocean Reef Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal V, Front Office Manager at Ocean Reef Resort, responded to this review
January 8, 2013
Dear kenbrand,

Thank you not only deciding to book with us here at Ocean Reef, but giving us such a great review. We are thrilled you enjoyed your stay with us and look forward to seeing you and your family in the future! Please do not hesitate to contact me with any additional questions or comments.

Sincerely,

Crystal VanderSchans
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Top Contributor
74 reviews 74 reviews
19 hotel reviews
Reviews in 25 cities Reviews in 25 cities
57 helpful votes 57 helpful votes
“Good and not so good”
3 of 5 stars Reviewed January 3, 2013

This visit we opted for an oceanfront King Suite. We were on the third floor as there were no upper floors available at check in. The view was tremendous. The kitchen was too small to actually cook in. We had brought our cooked meals from home and only needed to use the microwave. The fridge was a small kind without a freezer and there was no dishwasher. It's ok for a few nights but not a week unless one wants to eat out all the time. The room and bath were clean and reasonably comfortable. The plumbing needs assistance however as the toilet keeps running and making noises. The shower handle just kept turning around several times before hot water appeared. Also a great deal of water still came out the tub spout when the shower was on and the tub filled rather quickly. We had a rain storm and the porch leaked from the unit above making the carpet wet. You could actually seek where small chunks of ceiling had fallen in the past. There were cracks and signs of previous repairs. I didn't care for the night I was awakend at 11:30 by some young people running in and out of the surf and back to the jacuzzi. I've never seen security here but perhaps that is because we only visit in December. The staff was very pleasant upon check in and check out. I would stay here again but would like to try something a little more updated without an updated price.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 16 more reviews by love2wander12 for Myrtle Beach
Ask love2wander12 about Ocean Reef Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal V, Front Office Manager at Ocean Reef Resort, responded to this review
January 8, 2013
Dear love2wander12,

Thank you for taking the time to share your thoughts about your recent stay with us here at Ocean Reef Resort. We value all of our guests feedback, expecially our repeat guests such as yourself. Please know our staff is always more than willing to address any issues you have during your stay so that we have the opportunity to resolve them in a timely manner. We do apologize for any inconvenience you encountered during your stay with us, but we do hope to see you and your family in the near future, as we would love the opportunity to show you how amazing an Ocean Reef Resort stay can be. Please do not hesitate to contact me with any additional questions or comments.

Sincerely,

Crystal VanderSchans
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
Ocean Reef Resort
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Additional Information about Ocean Reef Resort

Also Known As:
Ocean Reef Hotel Myrtle Beach
Ocean Reef Hotel
Ocean Reef Myrtle Beach
Beach Myrtle Ocean Reef Resort
Ocean Reef Sc
Beach Mrytle Ocean Reef Resort Sc
Address: 7100 North Ocean Boulevard, Myrtle Beach, SC 29572 (Formerly Myrtle Beach Martinique Resort)
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar/Lounge Beach Fitness Center Free High-Speed Internet Free Parking Kids Activities Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#19 Family Hotels in Myrtle Beach
#20 On the Beach Hotels in Myrtle Beach
#25 Romantic Hotels in Myrtle Beach
Price Range: $
Hotel Class:3 star (3*)
Reservation Options:
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