The lazy river, indoor pool, and baby pool were nice, however, upon arrival in room #1022 at the Ocean Reef Resort, I could tell this room had been well used. We have stayed in 3 different floor plans three different times at this resort and have not had a room this unclean previously. There were stains on the well-used sofa, the TV in the bedroom had a glob of sticky the size of a baseball on it's screen, and there was a blue wet liquid on the lower shelf of the nightstand in the master bedroom. The oven had been sprayed with oven cleaner and the dried white powder from that spray was still in the oven that I was wanting to bake in. I had to ask for kitchen towels, detergent, and dishwashing liquid each of the 5 days we stayed here. One of the days I still received no kitchen supplies. One evening during my spouse's bath time, and as I was preparing dinner there was a knock at the door. It was the maintenance man at 6:30 PM wanting access to our room to check the AC filter. He had to wait a few minutes until my husband could finish his showering, get dressed, and go to the door himself. It was dark outside and I was not going to open the door to a stranger, especially after dark. I found these issues totally unacceptable. With a little attention to the details, the staff could have made this a great stay for us. Instead, it was disappointing for me to know this room was not up to par, nor cleaned to my standards. I did fill out the questionaire in the room and gave it to the front desk staff. I have heard nothing from that.
- Also Known As:
- Ocean Reef Hotel Myrtle Beach
- Ocean Reef Hotel
- Ocean Reef Myrtle Beach
- Beach Myrtle Ocean Reef Resort
- Ocean Reef Sc
- Beach Mrytle Ocean Reef Resort Sc
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