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“Great Value” 5 of 5 stars
Review of Westgate Myrtle Beach Oceanfront Resort

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Westgate Myrtle Beach Oceanfront Resort
3.5 of 5 Resort   |   415 S. Ocean Blvd., Myrtle Beach, SC 29577 (Formerly Holiday Inn)   |  
Hotel amenities
Ranked #87 of 215 Hotels in Myrtle Beach
Toccoa, Georgia, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Value”
5 of 5 stars Reviewed January 14, 2013

We were looking for a pet-friendly resort because my daughter was with us and she had her 50 lb Lab. Our room had a small kitchen and a separate bedroom with its own door. The room had been recently upgraded with granite counters in the kitchen and nice furniture. We enjoyed our stay and would recommend this resort.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, January 28, 2013
Thank you for taking the time to provide us feedback on your recent stay at Westgate Myrtle Beach Oceanfront Resort. We are very happy to know that you "would return to this resort" and appreciated all of the wonderful in room amenities. We have shared your compliments with the staff and we are happy to know we exceeded your expectations. We appreciate regarding your stay at Westgate Myrtle Beach and we look forward to exceeding your expectations once again.
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979 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (332)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Fayetteville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 9, 2013

Stayed over the weekend and it was absolutely wonderful. We had a villa with a jacuzzi and yes it was definitely a 2 person jacuzzi. Looking forward to taking the children back. The staff was very friendly and the room was very clean and beautiful.

Only down side it is pet friendly and at times the smell of wet dogs was evident in the air.

Room Tip: Ocean view villa with jacuzzi
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, January 17, 2013
Thank you for your recent feedback on our property. Thank you for letting us know your stay was "absolutely wonderful". We are pleased to know you "look forward to taking the children back". It appears you had such an indescribably great time! We take pride in providing our owners and guests with everything they need to create memorable vacation experiences. We look forward to welcoming you back with the kids. See you soon.
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Fort Mill, South Carolina, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 5, 2013

We exchanged thru II for Christmas week in Myrtle Beach. We normally stay at Marriott's as this is where we own. But this was all that was available on short notice. We stayed in the tower (others are correct the old part is creepy). We were pleased with our one bedroom unit (traded view for size). The only problem was the microwave died but they replaced it within an hour. Great job! Pool area looked decent as did the fitness area. The location is great - short walk to the boardwalk.

The only down side is the resort is pet friendly and the pet owners are not very responsible. Pet dropping were very evident. And the halls and elevator smelled of wet dogs. Really took the edge off an otherwise great stay!

Room Tip: Stay in the tower!
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, January 13, 2013
Thank you for your review of Westgate Myrtle Beach Oceanfront Resort. Guest satisfaction is our highest priority so we are pleased that you enjoyed your stay and that you felt maintenance did a "Great Job!". Our staff works very hard to make sure that our guests are enjoying their stay so we appreciate your kind words. We have brought your concerns to the attention of the grounds personnel and appreciate your input. We hope that you will be back soon and we look forward to exceeding your expectations again!
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Gastonia, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 2, 2013

We stayed at the sideview Villa with the jet tub beside the bed. The room was amazing and beautiful. The staff was friendly and nice.

Con: Something reeked in the garbage disposal. The jet tub leaked and maintence had to keep coming up to dry the carpet. Weird black stuff came out of the jet tub which made me get out.

Room Tip: We only rented this room for one night. This may be worth it if you get it on a non busy day where i...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, January 13, 2013
Thank you for your review. Our resort is in a great location. We are directly across that street from Family Kingdom in downtown Myrtle Beach with every attraction within minutes. Thank you for your kind words about our staff and our "amazing and beautiful" rooms. We apologize about the garbage disposal and tub, and have addressed them with our management team, and the issue has been taken care of. Thank you once again for your review and we hope that you will come and stay with us again in the near future!
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Knoxville, Tennessee
Top Contributor
86 reviews 86 reviews
14 hotel reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed January 1, 2013 via mobile

We had an extra timeshare getaway and decided to try Myrtle Beach and Westgate. We are Marriott owners at Harbour Town, Hilton Head and exchange into resorts over much of Europe. This resort did not compare to any place we have traveled. The rooms were small and furnished on the low end. Our unit was a lock off from another and the wall/ door between rooms was thin, we heard our neighbors constantly. The resort bar had 3 wine choices, red, white or rose with only one each. We have always been given a list of resort activities or they have been posted many places on site. We found none however we did receive a voice mail in room that all activities one day were canceled. There was no concierge to recommend dining or other activities.
We do understand the resort is still in process of being built however we were in the new tower. The actual property where resort is located is beautiful, great beach area.
This could be an Ok family place in future however for a well traveled couple this is not the place.

  • Stayed December 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Guest Relations Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, January 3, 2013
Thank you for your review. Our resort is in a great location. We are directly across that street from Family Kingdom in downtown Myrtle Beach with every attraction within minutes. Thank you for your kind words about our location. We must apologize for the construction not moving along as fast as estimated due to the economy. Work is underway now with many new additions for the upcoming season.We have brought the your concerns to managements attention and must apologize for any inconvenience. Thank you for your recent review and we hope to see you again sometime soon.
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NEWTON, NC, USA
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 1, 2013

Probably the most comfortable bed I've ever slept in! Check in & Check-out were very smooth and timely. However the front desk clerk was a little rude and not very helpful. The consierge service was very helpful unloading our car and taking our luggage up to our unit. I love being able to just walk from the pool deck or the sides of the building onto the beach. This was our 4th stay at this resort and I must say progress is very SLOW!!! The parking deck that was started 5 years ago still sits as an unfinished eyesore. There was supposed to be a Starbucks and a general store on site. That hasn't happened either.... Most of this "resort" is just an old "slightly" renovated Holiday Inn. I do like the ocean front rooms in the older part. But the age and condition of that building is a definate "turn off"! We were given the impression that there was an indoor pool being built also. But this is also not the case. Maybe their problems are just a result of the slow economy and as this picks up the resort will be able to go ahead with their original plans. I just don't feel this one lives up to the "Westgate" brand. Housekeeping did do a great job! The room was very clean and any trash that we put out, quickly dissapeared. Complimentary clean and mid-week linen exchange was nice. Extra towels were delivered very quickly. Not sure I would recommend a purchase here. And it's definitely a better resort for warm weather than cool if you want to swim, but we had a nice relaxing time.

Room Tip: If you want a nicer and newer room, ask for the tower. To get an oceanfront room, you will have to...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, January 3, 2013
Thank you for your recent review of our property. We sincerely apologize for any inconveniences that you have encountered. Your comments regarding the front desk have been addressed with the Front Office Team and staff. We were pleased to read your appreciative notes on the comfort of our beds and housekeeping services. We are in process of renovating the hotel units for next season. Hopefully you'll enjoy a few changes on your next visit. Thank you for staying with us.
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Erie, Pennsylvania
Senior Contributor
40 reviews 40 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 31, 2012

i would have givin this place 5 stars if it wasnt for the parking lot always being full at midnight & the pool always being too crowded when we wanted to use it... anyways, my girlfriend & i were originally booked to stay in the old hotel room portion of the westgate resort from aug. 19th.-22rd.,2012. when we arrived at front desk we found out we were staying on the 3rd floor (the pet friendly floor). we didnt want to hear any dogs throughout the nite, so we paid for an upgraded room. we didnt realize for a tiny bit of extra money only $100, the nice front desk guy upgraded us to a 1 bedroom oceanview condo tower suite on the 15th floor.. we had 2 good private balconies views looking out the side of the building down the beach from our living room & from the bedroom balcony we could look down ocean drive & the amusement park. the condo had a nicely stocked full kitchen with granite counter tops, decent dining room area, big living room with entertainment center: 42" flat screen tv, dvd player, cd stereo with speakers & a big couch. there was even a granite countered wet bar with sink & crystal glasses between the dinning room & living room.. the seperate 30ft. long bedroom had a really comfy king bed, alot of dresser drawers & closet space for hanging clothes & a huge jacuzzi hot tub with waterfall faucet & underwater led lighting, about 10 ft. from the bed. the bathroom area was also huge with 2 entrances from either off the kitchen or hidden sliding pocket doors from bedroom. the shinny marble floors & counters of the bathroom looked expensively constructed & the walk in granite shower with fancy glass doors & different shower heads coming out of the wall & ceiling was refreshing. the weather that week was rainy for 3 days on our vacation but we were happy to stay inside the luxury condo we had rented & cant wait to go back to westgate ocean blvd. towers resort in summer of 2013!

Room Tip: request to stay in the new tower portion of the resort instead of the outdated hotel rooms section.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, January 3, 2013
Thank you for your review of Westgate Myrtle Beach Oceanfront Resort. Guest satisfaction is our top priority and we are pleased to read that you enjoyed the location and luxurious condos. We will share your comments with the staff as we are sure they will be very pleased to know that you "cant wait to go back to Westgate". It was our pleasure, and thank you for choosing Westgate Myrtle Beach Oceanfront Resort for your Myrtle Beach vacation. We look forward to exceeding your expectations again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Westgate Myrtle Beach Oceanfront Resort

Address: 415 S. Ocean Blvd., Myrtle Beach, SC 29577 (Formerly Holiday Inn)
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Top resorts Hotel in Myrtle Beach
#57 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Westgate Myrtle Beach Oceanfront Resort 3.5*
Number of rooms: 364
Official Description (provided by the hotel):
Enjoy a relaxing vacation getaway on the white-sand beaches of the Grand Strand at the award-winning Westgate Myrtle Beach Oceanfront Resort, which lies in the heart of the beautiful coastal resort of Myrtle Beach and across the street from Family Kingdom Amusement Park. Westgate Myrtle Beach Oceanfront Resort provides convenient access to area attractions, amusement parks, water parks, entertainment complexes such as Broadway at the Beach, shopping outlet malls, family-friendly restaurants, live entertainment venues and trendy nightlife. Guests of the Westgate Myrtle Beach Oceanfront Resort enjoy one of the most outstanding stretches of beach on the Grand Strand, as well as an abundance of onsite recreational amenities such as a large heated outdoor pool, lazy river, children’s water play area, lap pool, hot tub spa, recreation center, exercise facility and game room, as well as an onsite golf director who will be pleased to assist you with a golf vacation that meets your needs. The resort’s onsite restaurant, Seaside Café, serves breakfast and dinner daily. Enjoy your favorite cocktail and or grab a quick lunch with spectacular oceanfront views at Coconut Willy’s pool bar. ... more   less 
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Also Known As:
Westgate Myrtle Beach Oceanfront Hotel Myrtle Beach
Holiday Inn Myrtle Beach

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