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“Wonderful Thanksgiving Trip” 5 of 5 stars
Review of Westgate Myrtle Beach Oceanfront Resort

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Westgate Myrtle Beach Oceanfront Resort
3.5 of 5 Resort   |   415 S. Ocean Blvd., Myrtle Beach, SC 29577 (Formerly Holiday Inn)   |  
Hotel amenities
Ranked #74 of 214 hotels in Myrtle Beach
Miller Place, New York
1 review
1 helpful vote 1 helpful vote
“Wonderful Thanksgiving Trip”
5 of 5 stars Reviewed November 27, 2012

We had a wonderful Thanksgiving at the Westgate Myrtle Beach Resort. All the staff and especially Jamie Steigerwald, were tremendously helpful. The two bedroom suite in the north tower was beautiful, with an ocean view and terrace.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, December 5, 2012
Thank you for your recent review of Westgate Myrtle Beach Oceanfront resort. Thank you for recognizing our staff and especially our activities director, Jamie Steigerwald. Jamie works very hard to ensure that our owners and guests have a great activity plan to choose from during their stay and to have everyone involved and enjoying themselves as well. Thanksgiving is a great time to vacation in Myrtle Beach and it appears that you had a great time in one of our two bedroom ocean view condos in our ocean view tower. Thank you again for your recent review of Westgate Myrtle Beach Oceanfront Resort and we hope to exceed your expectations once again in the future.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (308)
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English first
Benton, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 25, 2012

My vacation booked with Westgate resort was one of the best locations for ocean front view,i stay on the fifth floor.I found the service and villa room just lovely,from the moment i pulled into the parking area,staff met me and was nothing but service..service...wonderful staff, all luggage was handled to the room.Check in was without a moments wait! All the information about the resort was explained in great detail,The villa room i stayed in was very clean..and smelled a clean smell..also the supplies for the kitchen was well stocked as well for the bathing area.not one time did i have to ask for anything.also the location for the area was awesome.I found the resort to be right in the middle of everything walking distance to amusement parks,shopping,dinning.easy to go north or south to other options you may wish to visit..If i ever have a chance to go to myrtle beach again I want the same room at Westgate Resort cause the view was just wonderful of the ocean because its is a right on the beach resort! thanks for helping to make my vacation a wonderful memory i"ll never forget.!!

Room Tip: just tell them what you want...it's just that easy!
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, November 29, 2012
Thank you for your review of Westgate Myrtle Beach Oceanfront Resort. Guest satisfaction is our top priority and we are pleased to read that you enjoyed the location and clean updated rooms. We will share your comments with the staff as we are sure they will be very pleased to know that you said, "thanks for helping to make my vacation a wonderful memory ". It was our pleasure, and thank you for choosing Westgate Myrtle Beach Oceanfront Resort for your Myrtle Beach vacation. We look forward to exceeding your expectations again!
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Greensboro,
Top Contributor
57 reviews 57 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
1 of 5 stars Reviewed November 24, 2012

The accomodations are extremely small. What they call a 1 bedroom is smaller than studios we have stayed at. When you reserve a two bedroom there isn't even a table and chairs to eat at. There was a table and 2 chairs on the balcony and even though it was cold we ate dinner out there. It is way too cold to eat breakfast out there this morning. This is the smallest two bedroom we have ever stayed at. We have been doing internal exchanges since 1990. We have stayed at other timeshare resorts at Myrtle Beach and this is definitely the worst. A dog kept us awake and there were doors slamming and keeping us awake. We know there are better places to stay in Myrtle Beach. We will never stay here again.

Room Tip: Stay some where else.
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Front Office Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, November 29, 2012
Thank you for your recent review of Westgate Myrtle Beach Oceanfront Resort. It appears from your review that you stayed in one of our two bedroom oceanfront deluxe units in Tower 1000. Every room in tower 1000 is oceanfront and has an unmatched view of the ocean. The two bedroom is approximatly 936 square feet, has three separate oceanfront balconies, a hot tub located in the master bedroom with a king bed, a walk in rain-head shower, washer and dryer, four flat screen televisions with matching remote DVD players and a fully equipped kitchen and kitchenette. There is an eating area that sits four comfortably as well as a folding table that will sit two in the two bedroom unit.

We must apologize about the other individual that had the barking dog. We do ask that our guests with pets are sensitive to the needs of other guests and to not disturb them as well.
I offer our apologizes and sincerely wish for you to return to Westgate Myrtle Beach Oceanfront Resort. We strive to ensure that our owners and guests are enjoying themselves and expectations are not only met - but exceeded.
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Newport news,va
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 20, 2012

Our OceanView was the Bomb!!!!!!!!! Clean, Roomy, 12th Floor.. Seen water and the Road :) Only there one night b 4 our drive to Charleston for our cruise.. (Nov 13,2012) Had a Hot tub and of cousre it was in the NEWER tower. LOve LOve LOVe.. Must go to Margartivalle to

Room Tip: Newer side if U can (we are Owners)
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, November 29, 2012
Thank you for describing Westgate Myrtle Beach Oceanfront Resort as “the Bomb!!!!!!!!! ”. We are pleased that we exceeded your expectations "LOve LOve LOVe". We love that you will return the next time you are in Myrtle Beach! We all thank you and look forward to welcoming you back so that we may exceed your expectations once again.
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 17, 2012

We exchanged Time Share points via Interval Int and were delighted to get a 15th Floor 1 bed apartment with a stunning view, right on the beach, arriving Friday. This was in the new tower block in a 4 part redevelopment of the old Holiday Inn. At first very pleased with the decor and equipment, we then started finding problems. The most dire were NO SCREENING on the Balcony, plus easily moveable chairs for a small child to move and climb over the concrete rail. Handles on the Jacuzzi Bath which CAME AWAY, causing a fall. Faulty toilet light switch. We created a list of +'s and -/Needs, and on the Monday gave it to the Sales Manager .... no response.... Wednesday we wrote to the Location Manager (we weren't told he was gone for 2 days). On the Friday we left he wrote to us... a meagre apology and list passed to maintenance. There were other missing items (no coasters or water boiler), needs non-stick pans but there is plenty of storage and mostly everything you would expect from this quality of hotel/time share. The washing machine and toaster were cheap with flimsy controls, the dish washer worked well. For a 4 sleeper, there were 4 chairs and a wrap round bench seat at the dining table which overcrowded the room. Once fixed, it will be a first rate location and that room will be nearer to the quality of show rooms that we saw!

Room Tip: Rooms overlooking the Ocean, we chose off-season which suited us. If you have children, check wheth...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, December 21, 2012
Thank you for your feedback. We pride ourselves in exceeding vacation experiences and understand how important it is for our guests to have a vacation that exceeds all expectations. We sincerely apologize for any inconveniences that you had encountered during your stay with us. Your comments regarding maintenance issues have been addressed with our maintenance department and we have taken corrective action.
Our housekeeping department is very meticulous and works very hard to keep the resort and the villas clean. Weekly rentals in condos do receive a mid-week cleaning, and we provide state of the art washers and dryers in our deluxe units. We do provide trash pickup and clean towel exchange at any time during your stay.
Regarding screens on the balconies, we are an oceanfront property and are compliant with many different building codes that are due to our location and hurricane/storm protection. Balcony doors are 150 mph rated and are heavy duplex glass and solid framed doors. High winds and sea salt are formidable opponents when dealing with maintenance and safety, screen would not stand up to this challenge. Children should never be left alone unattended on any high rise balcony, and we appreciate your concern with this. Thank you once again for bringing these issues to our attention. We hope that you will give us another opportunity to exceed your expectations in the future.
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Jacksonville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2012

My family and I checked in on 9 Nov and out on 12 nov. the new building was awesome, clean and overlooking the city and the water. the view was exceptional from the 17th floor. the price checked in on fri was $69 cant beat that in Myrtle beach for what we got. the room is equipped with a nice new kitchen, granite counter tops, new washer and dryer, dishes, glases, pots, pans, silverware, and dish and cloths washing detergent. a dinning table seats about 8, flat screen tv in living area with sofa sleeper and love seat. entertainment center with space and drawers for storage. dvd player, seperate sink w mirror granite counter, with light over mirror. bathroom was huge, with jacuzzi tub in MB lights in tub awesome changes colors, bed was comfortable and slept great on king size. flat screen in mb. walk in shower with decorative tiled walls all around double shower heads, seperate toilet in bathroom, i could go on and on. highly recommended. oh elevators come at the press of a button and they are clean. we went in november.

Room Tip: stay in the towers not the old hotel, deluxe rooms top floors view is worth it.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, General Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, November 26, 2012
Thank you for taking the time to provide us feedback on your recent stay at Westgate Myrtle Beach Oceanfront Resort. We are very happy to know the your room was "awesome" and that you appreciated all of the wonderful in room amenities. We have shared your compliments with the staff and we are happy to know we exceeded your expectations. We appreciate that you will "highly recommend" Westgate Myrtle Beach and we look forward to exceeding your expectations once again.
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Charleston, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2012

Trevor at the front desk was very helpful the second shift was helpful too but trevor took the cake when i got there i got ugraded to a two bedroom oceanfront delxue villa it was awesome i will go back with a doubt. i love it the room was so big.

Room Tip: the oceanfront delxue is the best room too get .
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestgateGuestRels, Front Office Manager at Westgate Myrtle Beach Oceanfront Resort, responded to this review, November 17, 2012
Thank you for your recent review of Westgate Myrtle Beach Oceanfront Resort. We appreciate that you recognized Trevor at the front desk for exceeding your expectations. Our goal is to exceed our guests expectations and it appears that you felt that way by describing your room as awesome. We can not wait to welcome you on your next visit to Myrtle Beach. Thank you once again for your great review and we hope to see you sometime soon.
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Additional Information about Westgate Myrtle Beach Oceanfront Resort

Address: 415 S. Ocean Blvd., Myrtle Beach, SC 29577 (Formerly Holiday Inn)
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Top resorts Hotel in Myrtle Beach
#48 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Westgate Myrtle Beach Oceanfront Resort 3.5*
Official Description (provided by the hotel):
Enjoy a relaxing vacation getaway on the white-sand beaches of the Grand Strand at the award-winning Westgate Myrtle Beach Oceanfront Resort, which lies in the heart of the beautiful coastal resort of Myrtle Beach and across the street from Family Kingdom Amusement Park. Westgate Myrtle Beach Oceanfront Resort provides convenient access to area attractions, amusement parks, water parks, entertainment complexes such as Broadway at the Beach, shopping outlet malls, family-friendly restaurants, live entertainment venues and trendy nightlife. Guests of the Westgate Myrtle Beach Oceanfront Resort enjoy one of the most outstanding stretches of beach on the Grand Strand, as well as an abundance of onsite recreational amenities such as a large heated outdoor pool, lazy river, children’s water play area, lap pool, hot tub spa, recreation center, exercise facility and game room, as well as an onsite golf director who will be pleased to assist you with a golf vacation that meets your needs. The resort’s onsite restaurant, Seaside Café, serves breakfast and dinner daily. Enjoy your favorite cocktail and or grab a quick lunch with spectacular oceanfront views at Coconut Willy’s pool bar. ... more   less 
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Also Known As:
Westgate Myrtle Beach Oceanfront Hotel Myrtle Beach
Holiday Inn Myrtle Beach

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