I stayed at this hotel with my girlfriend, who also wrote a review that Julie, the hotel owner responded to below. She has tried to make it look like we were in the office for some other reason than my girlfriend's card being charged twice, which is a complete lie. The only reason we EVER had any contact with the manager was to fix the problem, at which time she took it upon herself to decide we needed kicked out. We DID pay for every person in our room, an extra $10 each, and have the receipt to prove it. There were no complaints made about us. The man who gave us the money for the deposit back DID state that it should have not been charged because we were not in a kitchen room. We left our room clean, towels in the bathroom, all trash in a trash bag. The staff here's lack of respect for their guests is completely ridiculous and made the girls I was with unable to enjoy their vacation, which was for my girlfriend's birthday. The rooms are not secure. I would not suggest that anyone stay here due to the lack of professionalism and the fact that the maids think it is okay to just walk into your room.