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“Pros and Cons” 4 of 5 stars
Review of Dunes Village Resort

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Dunes Village Resort
3.5 of 5 Resort   |   5200 North Ocean Boulevard, Myrtle Beach, SC 29577   |  
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Ranked #9 of 214 hotels in Myrtle Beach
Port Chester, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Pros and Cons”
4 of 5 stars Reviewed September 24, 2013

I was in Myrtle Beach in August and stayed at the Dunes Village Resort. The layout of the resort is a little odd. There are two towers and they are almost like two separate hotels. Since we did not really get a good explanation of the layout, we were lost for the first couple of days. We arrived early and our room was not ready but we did not have to wait long. The pros of this resort are that the rooms are spacious, and clean. It was four of us and we had a two bedroom suite and it was plenty of room. Our view was also great although I would have preferred an ocean front room. The food was also wonderful, especially the breakfast buffet. The staff was also very nice at the restaurants. What I loved the most was the beach. It was beautiful and clean. The water was not so deep that I was concerned for the children's safety, but there were plenty of waves for the boggy boarding. There was also several pools to chose from which made it seem like you were in a different resort every day. The pool bar was wonderful place to hang out. There was music during the day and the pina coladas were some of the best that I have every had. The prices for food and drinks were extremely reasonable.

The cons of this hotel are that it is located pretty far away from the amusements of Myrtle Beach. We were forced to drive everywhere and pay for parking. It would have been convenient if the hotel had transportation to and from the main area. The parking lot is also very tight. We drive a mini van and sometimes it was scary trying to park the car in the tight spaces. Also, what is described in the ads as "water parks" is not really 100% accurate. They really just have a couple of water slides and a lazy river. Also, this is not necessarily the hotel you want to go to for rest and relaxation. There are a lot of children at this hotel and the noise level is on high at all times.

Overall, we had a wonderful experience and would probably stay at this hotel again. However, we might consider staying in a hotel that is closer to the amusement area.

Room Tip: Higher floors are best b/c the pool and beach area can have a lot of noise. Also, you must have a r...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CariG_DV, Manager at Dunes Village Resort, responded to this review, October 9, 2013
Thank you for your awesome feedback regarding your Dunes Village Resort vacation. We appreciate you taking the time to share your thoughts.

We are definitely not in the heart of Downtown Myrtle Beach. We are situated in a residential area, so the surroundings are peaceful and quiet.

The parking garage is a 5 story building with plenty of parking. If you have an oversized vehicle, the first floor is where you would want to park. Gate "A" is intended for the larger vehicles.

It sounds like all-in-all, your vacation was a success, and we are glad that fun was had by all. We hope to see you back here again!
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (749)
Date | Rating
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English first
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 24, 2013 via mobile

We have been coming back for several years either by renting from private owners or through the resort directly. Good property. Although I think the private owners maintain their furniture better. This visit the king angled suite rented through the resort showed more furniture wear than in the past. Other than that, the property had everything you need for the week. Staff was very attentive and very nice. Water features are great for adults and kids. I'll be back!

  • Stayed September 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CariG_DV, Manager at Dunes Village Resort, responded to this review, September 30, 2013
Thank you for taking the time to share your wonderful review of Dunes Village Resort. We are thrilled to hear that you and your family had such a great time, and we are glad you keep coming back. We hope to see you again soon. Thanks, again, for writing!
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Woodstock, Georgia
2 reviews
5 of 5 stars Reviewed September 23, 2013

We stayed at Dunes Village Sept 19-22, 2013. We had such a great time! The resort is simply amazing. Our room (angled queen) was huge, with a full kitchen and so nice and clean. The water parks, oh my! Our kids were in heaven. So many pools to choose from, hot tubs everywhere, the lazy rivers... it was paradise. I had the fried shrimp from Captain's Café - it was hands down the BEST I have ever had! Huge shrimp and they gave me so many! We rented chairs/umbrella on the beach one day, price is $30 cash only. Well worth it if you don't want to drag all your own stuff with you. We will definitely be back next year!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CariG_DV, Manager at Dunes Village Resort, responded to this review, September 30, 2013
That was such a lovely review of Dunes VIllage Resort, that I have nothing to add, except thank you for taking the time to share such wonderful thoughts. We appreciate the kind words, and look forward to spending many Septembers with you in the future. See you next time!
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Asheville, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 23, 2013

We booked this hotel for a quick trip to the beach with our kids. We were lucky enough to get a great deal on an oceanfront double room and we loved it. The room was ready upon arrival and we were immediately able to take full advantage of all the amenities. The kids loved all of the pools and slides, as well as the pirate ship playground. The distance to the beach was perfect and they even offered kids activities throughout the day. In terms of food, it was great as well. They do have a Starbucks, an in house Café (which is amazing) and a buffet breakfast (for fee) every morning. Room service was available, but we did not utilize that. Wonderful place, would stay again!

Perhaps the only negative (not for us, but maybe others) is that it is quite a walk from the boardwalk and other shopping areas. For us, it was no big deal, as the beach not being crowded made up for the commute, but for some who may want to walk the boardwalk and visit things within a walking distance, it could pose a problem.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CariG_DV, Manager at Dunes Village Resort, responded to this review, September 30, 2013
Thank you for taking the time to share your 5 star review of Dunes Village Resort. We are definitely in a quieter part of town, allowing you the flexibility to go into town if you want the excitement, or the tranquility of the residential area that we are ensconded in. From our beach, you can see downtown, so we are not that far removed. A healthy walk or a quick car ride, and you are there.

We certainly appreciate being called "wonderful", and we hope to continue to see you around here in the future. Thanks again for writing!
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1 review
5 of 5 stars Reviewed September 23, 2013 via mobile

The hotel is fantastic for kids. Tons to do. The water in the kids areas is heated, which is nice. The beach is fantastic. The food from the restaurants is also great. Would definitely stay here again.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CariG_DV, Manager at Dunes Village Resort, responded to this review, September 30, 2013
"Fantastic" is one of my personal favorite words. It says so much! Your compliments regarding your recent stay here at Dunes Village Resort were so flattering and so kind! We appreciate the sentiment, and wil continue to be "fantastic" for you as long as you keep coming back! Thanks for taking the time to share your 5 star review. See you soon!
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Chesterfield, VA
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 23, 2013

We booked a two bedroom oceanfront deluxe condo based on hours of online research, and
we were not disappointed. Our unit was clean and looked exactly as advertised on the Dunes Village website. Check-in was very efficient even on a busy Saturday afternoon. The walk to the parking garage was not bad at all, and the resort offers shuttle rides or valet parking for those who are not inclined to walk. Obviously, it is a great resort for families with children, but we enjoyed ourselves as a childless couple. The waterparks had plenty of options for adults with multiple hot tubs, small indoor pools, and slides that adults could enjoy as well. The hallways were quiet and the mattress was very comfortable. I had read several reviews bemoaning the uncomfortable mattresses, but I slept like a baby. I also read several reviews stating that the wi-fi service was terrible, but I didn't have any problems. Overall, our stay at the Dunes was wonderful & I can't wait to go back next year.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CariG_DV, Manager at Dunes Village Resort, responded to this review, October 9, 2013
Thank you for taking the time to share your review of Dunes Village Resort. We appreciate the kind words and the 5 star review. We also are grateful to you for mentioning hte WiFi. That project (and all the glitches associated with the project) have been corrected, and we are up and running at warp speed!

We look forward to seeing y'all next year, or sooner! Thanks again for the 5 star review!
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Winston Salem
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 22, 2013

This place is good looking on the outside but... I'm on vacation, right? first.. Parking garage half block away, There is a shuttle right? HE IS NEVER ON DUTY!! never to be found when you need him.. no one to help you unload or load.. Not told about the extra price for the breakfast bar.. after it closes NO access to the pool and beach ..walk around to either side of the resort...Now to my room... No water pressure.. had to wash my hair in the kitchen sink, Bath tub cracked and the mildew was awful.. the towels were black and stiff as heck... no soap no bath mat... Ice machine broken, no ice machine on my floor.. must go down to the first floor.. Oh reservation was for the first floor got the 5th floor...Light by the bed didn't work, safe didn't work, and no bed change for 5 days stay... had to ask for toilet paper... This place is to much work for me.. I go on vacation I'm on vacation... I can only say that the staff was wonderful...

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CariG_DV, Manager at Dunes Village Resort, responded to this review, October 9, 2013
Wow! This does not sound like the Dunes Village Resort that I know and love. I am so sorry that we let you down. Our goal is to provde an excellent product at a fair price. When we fall short, we appreciate the feedback that allows us to learn and grow. I will not make excuses, I will just apologize. Your experience is not typical of Dunes Village Resort. The friendly staff you mentioned is usually right on top of fulfilling our guests needs.

If you would like to discuss this further, please do not hesitate to call me, I am available most days.

Sincerely,

Cari Garvey
Guest Service Manager
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Additional Information about Dunes Village Resort

Address: 5200 North Ocean Boulevard, Myrtle Beach, SC 29577
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Myrtle Beach
#6 On the Beach Hotel in Myrtle Beach
#8 Romantic Hotel in Myrtle Beach
#9 Family Hotel in Myrtle Beach
#33 Business Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Dunes Village Resort 3.5*
Official Description (provided by the hotel):
Chosen as one of the WORLD'S top 1% of Hotels by Expedia Insider's Select 2008 and Voted #2 in Family Hotels in the UNITED STATES by Travelers Choice Awards, Dunes Village is home of the area’s only indoor water parks; 30,000 square feet of water fun! 4 adult-size waterslides, water basketball, lazy rivers, kiddie pools, mushroom waterfalls and the list goes on. Tennis buffs stay limber on the tennis court and basketball fans shoot hoops on the basketball court. Children enjoy the year-round supervised activity program, giving parents an opportunity to sit back and relax knowing the kiddies are having fun of their own. Dine in one of the 2 onsite restaurants or sip a cup of coffee from Seattle’s Best Coffee. At the end of the day, our spacious studios, suites and condos are the perfect ending to a great day at this award winning resort. ... more   less 
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Also Known As:
Dunes Village Hotel Myrtle Beach
Dunes Village Myrtle Beach
Dunes Village Resort Myrtle Beach
Myrtle Beach Dunes Village Resort
Dunes Village Resort Motel

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