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“Terrible Resort!!!” 1 of 5 stars
Review of Bluewater Resort

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Bluewater Resort
2.5 of 5 Hotel   |   2001 South Ocean Boulevard, Myrtle Beach, SC 29577   |  
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Hotel amenities
Ranked #133 of 214 Hotels in Myrtle Beach
Buford, Georgia
1 review
1 helpful vote 1 helpful vote
“Terrible Resort!!!”
1 of 5 stars Reviewed June 17, 2013

My family of four rented this condo for a week and we were looking forward to a nice, quiet stay in a nice, quiet condo. The condo was nice enough, but old. The only thing "new" in this condo is the air conditioner. Everything else is far from new. I don't think the shower curtain in the master bathroom has been replaced in a year. When we arrived, I noticed the floor was not clean. There was dried food crumbs under the dining room table and candy wrappers under the coffee table. My wife called the owner to ask if she should ask the resort to clean the floor and he was extremely rude to her. Very disappointing. He did have the floor cleaned, which was appreciative, but I was appalled at how this owner talked to my wife. The resort in itself is terrible. The ad above mentions new pools and lazy river. The lazy river is currently closed, as is two of the pools. Our view of the ocean from the balcony was ruined daily by the constant noise of construction going on in the building. There are no smoking signs in the pool area, but people smoked there daily. On our first day, when we walked out of the resort to go to the beach with our 2 children, there was a used condom laying in our walking path. We immediately told the front desk and they didn't respond at all. No apology or assurance that they would clean it up. The resort was loud and noisy every single night from 10:00 p.m. to 4:00 a.m.. It was like staying at a frat house. We were extremely disappointed in the resort and that we paid this much money for such poor amentities. The beach location and view from the balcony were the two best parts of our stay.

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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248 reviews from our community

Traveler rating
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    48
    37
    38
    71
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Greeneville, Tennessee
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed June 15, 2013

When we checked in there was spots in the floor where the people before us spilled drinks or something so that told me that it hadn't been mopped after they checked out. My daughter had her shoes off and in a matter of minutes her feet were black from the floor. I don't think they ever mop the floors. We stayed 5 nights and I had call the front desk and ask for towels etc. every day except for 2. If theyre not going to clean the room they could at least ask if you need more towels because they only gave you enough for 1 day. The parking was horrible. They only had a few spots near the hotel and you had walk across the road and park and if that lot was full you had to go across again to the parking garage. This was my first and last time of staying here.

Room Tip: Do not stay here if you want a clean room.
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 1, 2013 via mobile

We stayed here for 14 days, may 15-29, one week in villa II and one week in the main building. Both properties were through two owners. Neither one was notified that four of five pools were CLOSED. So lets close four pools to remodel or a month right before the two biggest weekends of the year???? :( myrtle beach doesn't have harsh winters so try could have started this in match to be completed. We checked in and the pool in front of our building was closed. The three pools alongside the main building were closed. They Only my one pool open:( no way on earth could the area hold max capacity people within 3 buildings!!!!!!!heres an idea also, they should have worked on the main building since that was biggest job and kept the other two open! The progress is slow. The deck is completely torn up on oceanfront. The resort IS UNDER NEW MANAGEMENT. Well your new management sucks!!!! When my fiancé checked in, the "rude skinny 22 yr old brown haired boy that thinks he owns this" yeah I'm talking to you, told him oh I'm sorry you check in until 4. Uh no no, hence the name owner!!!! Owners can do what they want!! My fiancé then said well i just call the owner then cuz he said it was fine since no one had been in the room for weeks! The boy said well okay then. Then the boy asked what the rate was the owner charged and of course my fiancé jut told him to play with his mind and told him $400. The boy the actually tried to deny the keys and said this is a 4 star resort and owners can't charge what they want ill have to check on that???? What, hence the name owner boy!!! Anyone checking in was Also NOT told about the pool closings from this boy!!!!!!im
Glad we had rooms from owners and never deal with maids. The building in lobbies in clean! But this boy needs to go. Also they need to keep desk open past 11. For a place this big with 3 buildings uh yeah keep it open. I mean thy already have 3 security after 11 til 7, so how hard would it be to have one at desk too??? The parking could be a problem in peak times cuz the garages is 1/2 block behind 2 buildings:( I did like that there were three access doors for entry. Main and two side. We constant used the first side door by street and that elevator took us up to the ocean view building. There are three elevators by lobby two for oceanfront building an one for the ocean view building. BUT ALL BUILDING Is connected. My last issue was the key access swipe card. Both cards in both buildins from owners got deactivated once we arrived:( the front desk boy gave us one and then it didn't work that night. It was a big deal since we needed to park in garage. Luckily I found the security guard to swipe hers. Then next day went to fix it then had to go to HOA office and the lady there told me that card was not activated to that room!!!!!!! She said I can monitor this card and the front desk definitely did not know what they were doing. Wow! So if someone picked it up and the rooms door had a swipe card they would have been able to break in:( but that's why it's Always great to have a room with actually keys from the owner!!!!!!these people??? No way I trust them!

  • Stayed May 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Top Contributor
66 reviews 66 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 18, 2013

We stayed at this hotel room #1009 (March 15-17) with a discounted rate. The views were awesome (ocean/street view) from both the living room and bedroom areas. Adequate cookware, dinnerware, etc. and the beds were comfortable. The bathroom needed updating and both TVs had one remote. The staff were very helpful and while still under removations had elevators that were fast and prompt. The pools and jazzuci were functioning. The restaurant was closed for the season however, there are many other restaurants in other hotels and in the immediate area where you could get buffet breakfast, lunch and dinner. Please note that this room is accessible from an exterior corridor so if you book in the winter will be extremely cold.

Room Tip: Only worth it if you get a good rate. Would not pay anything over $69.00 for room #1009.
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 8, 2013 via mobile

I'm sorry but this hotel is not one I would recommend. The service was terrible. We had a few scratches in our wall that we claimed beforehand, yet they still charged our room with $200 in damages. When we tried to get our money back, the staff began insulting our group with personal insults that had nothing to do with the situation. Along with that, one of the pools was shut down, the hottub wasn't clean, the staff didn't provide us with clean towels, and all in all it was a terrible experience. If you want to have fun on vacation in myrtle beach for a good price, this is the wrong choice.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 23, 2013

Wonderful,kind staff! Very clean and kept secure for guests only. Stayed in 1004 and it is big and beautiful! Love the big balcony! 2 nce bedrooms and 2 bathrooms,full kitchen,dishwasher,food disposal,nice appliances.washer and dryer.TV's in all rooms.

Room Tip: Room 1004 is the only one I have stayed in, I hope the number is right.. get off the 10th floor elev...
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterResort1, Guest Relations Manager at Bluewater Resort, responded to this review, February 5, 2013
Dear Fontanagirl1,

Thank you for recommending Bluewater Resort to the Trip Advisor community. I love hearing that you felt both welcomed and secure throughout your stay. One of our favorite features of our 2 bedroom suites is the oversized balcony you mentioned....perfect for watching sunrises over the Atlantic Ocean! We sincerely appreciate your time and patronage and hope to welcome you back soon.

Happy Travels,
Christa Phibbs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surfside Beach, South Carolina
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 23, 2013

We booked this for labor day weekend 2012, the rates were very good. They have wonderful ammenities with a nice restaurant, gift shop, indoor, outdoor pools and jacuzzies. During the summer evenings they offer poolside karaoke which won't want to miss and a wonderful cabana with the best bartenders. The only down fall to this hotel is the parking, they definately need some work in that area. Everything else was wonderful. We would definately go back.

Room Tip: Our room had all an all tile floor which condensated pretty bad from the lower unit AC making the fl...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterResort1, Guest Relations Manager at Bluewater Resort, responded to this review, February 5, 2013
Dear OceanEER22,

Thank you for taking the time to let your fellow Trip Advisors know about your recent stay. I'm delighted to hear that your experience at Bluewater Resort was an enjoyable one. Great recommendation on our popular poolside karoke and our awesome bartenders blending up some cool and refreshing concoctions.

I wanted to let you know that we are actively working on improving our gated parking garage with new exterior paint and additional security cameras.

We look forward to welcoming you back soon to see all our new enhancements...until then, happy travels!

Christa Phibbs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bluewater Resort

Address: 2001 South Ocean Boulevard, Myrtle Beach, SC 29577
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#80 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Bluewater Resort 2.5*
Number of rooms: 232
Official Description (provided by the hotel):
The Bluewater Resort is located in the heart of the South Strand section of Myrtle Beach. Our property is comprised of 3 buildings; our main oceanfront building with 15 floors, and two buildings (referred to as villas) directly across the street with 4 floors each. Guests have full access to amenitites in either building, including 4 outdoor pools, 1 indoor/outdoor pool and 5 jacuzzis. All rooms at the Bluewater Resort feature kitchens and private balconies. Choose from studios, 1 or 2 bedroom condos, and enjoy our full service restaurant, and popular beach bar in season. Don't forget to try one of our famous "Bluewater Bruisers", our refreshing signature cocktail! In close proximity to the airport, fine dining, shopping, and movies at Market Commons, the family friendly Bluewater Resort will quickly become your preferred home-away-from-home for years to come! ... more   less 
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Also Known As:
Bluewater Hotel Myrtle Beach
Bluewater Myrtle Beach
Blue Water Resort Myrtle Beach

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