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“Nice ammenties, bad parking” 3 of 5 stars
Review of Bluewater Resort

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Bluewater Resort
2.5 of 5 Hotel   |   2001 South Ocean Boulevard, Myrtle Beach, SC 29577   |  
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Hotel amenities
Ranked #132 of 216 Hotels in Myrtle Beach
Surfside Beach, South Carolina
Senior Contributor
36 reviews 36 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Nice ammenties, bad parking”
3 of 5 stars Reviewed January 23, 2013

We booked this for labor day weekend 2012, the rates were very good. They have wonderful ammenities with a nice restaurant, gift shop, indoor, outdoor pools and jacuzzies. During the summer evenings they offer poolside karaoke which won't want to miss and a wonderful cabana with the best bartenders. The only down fall to this hotel is the parking, they definately need some work in that area. Everything else was wonderful. We would definately go back.

Room Tip: Our room had all an all tile floor which condensated pretty bad from the lower unit AC making the fl...
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterResort1, Guest Relations Manager at Bluewater Resort, responded to this review, February 5, 2013
Dear OceanEER22,

Thank you for taking the time to let your fellow Trip Advisors know about your recent stay. I'm delighted to hear that your experience at Bluewater Resort was an enjoyable one. Great recommendation on our popular poolside karoke and our awesome bartenders blending up some cool and refreshing concoctions.

I wanted to let you know that we are actively working on improving our gated parking garage with new exterior paint and additional security cameras.

We look forward to welcoming you back soon to see all our new enhancements...until then, happy travels!

Christa Phibbs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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245 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
carthage, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 1, 2013

I stayed at the Blue Water Rsort and was very pleased. Everyone was pleasant and polite. Going through a divorce, and getting married on New Year's Eve, was a little much for me.This year I did something different. I bought the New Year in at the beach. Everything I needed was there at the hotel. The resturant was closed, but King's highway, a block over, had almost any resturant you wanted to eat at. The staff was great. Love you guys. I will be back soon. Shirleen

Room Tip: I looked at 3 rooms. All were great.
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterResort1, Guest Relations Manager at Bluewater Resort, responded to this review, January 11, 2013
Dear Shirleen,

We are so glad that you decided to spend your New Year's here at Bluewater. I always find the beach to both calming and restorative and I'm happy you did too. Thank you for your positive comments on the staff...Lemetrius says she enjoyed talking with you.

We wish you a 2013 filled with happy memories and look forward to welcoming you back soon!

Thank you for your time,
Christa Phibbs
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Peterborough, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2012

My boyfriend and i stayed at room 1406 at Bluewater Resort. It was an excellent time ! The room was beautiful, very clean and tastefully decorated. It was very nice and cozy. The floor was very nice. I would definately go back to Bluewater again and stay in this room.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterResort1, Guest Relations Manager at Bluewater Resort, responded to this review, December 10, 2012
Dear Nathan,

Thanks so much for letting the TA community know how much you enjoyed your recent stay! We love 1406 for all the reasons you described, not to mention the fireplace and excellent views. We look forward to welcoming you back again soon!

Happy Travels,

Christa Phibbs
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2 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 21, 2012 via mobile

I recently stayed at the Bluewater Resort and, Wow what a great place and great value. I took a weekend get away trip to MB area to get away and relax. I took a chance by driving down without a reservation hoping to find a good rate and a room that was clean. I drove to several resorts such as a very large we'll known resort two doors down from Bluewater. I went and viewed the room and was not impressed for the price they were charging. After driving around for almost two hours trying to find a good rate, I took a chance and stopped at Bluewater resort. Per tripadvisor there were some bad reviews about this place so I was pretty skeptical about checking this resort out to begin with. Boy, am I glad I did. Don't judge a book by its cover. I'm pretty picky when it comes to a clean room but it doesn't have to be fancy. I walked up to the front desk where one of the receptionist, Alesia I believe was her name and I was greeted with a smile and friendliness. I explained what I was looking for and she quoted me a price. I asked if I could view the room first before decideing. She said, sure no problem. I went and looked at the first room and noticed that on the way up, they were doing some renovating such as painting, etc. everything was fresh and clean. The first room I looked at was nice, clean however I was not impressed by the small 19" regular tv. I went back down and asked if there was a room at same price that may have larger tv such as flat screen. She gave me new room to view. And wow, I was taken away by the room and how clean, updated it was. Freshly painted, modern room that was very nicely decorated. The ocean view was awesome. I booked this room. Everything was great with my stay. All the staff was very friendly, nice including the security guards. I found nothing wrong with this resort. The outdoor pool out front was very nice and was heated. One of the security guards said it was 91 degrees walking by and felt great at an air temp of 60 degrees. At night it felt great also. Like bath water. Pool area was very clean and very nice. Hot tub was great however the indoor hot tub was out of order for repairs. I had a great time here and it was very relaxing. The only thing I have a concern about is the parking garage across the street. Needs updating and I would have to say that I felt a little uneasy over there at night. However they do have security cameras all over the entire resort and security officers would go over and check parking garage pretty often. I will definitely be back and I am so glad I stayed here. I found a new place to stay in MB. Thanks Bluewater staff for everything.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterResort1, Guest Relations Manager at Bluewater Resort, responded to this review, November 20, 2012
I sincerely appreciate you taking the time to write a review and letting the TA community know how much you enjoyed your recent stay. Your comments reinforce the work we have been doing in all areas of the hotel to bring a more consistent Bluewater Resort to our valued guests. I am sorry you were unable to enjoy the indoor hot tub during your stay due to it's repair. I'm happy to report it is now up and running and ready to welcome you back on your next stay. Likewise, I have noted your comments on the parking garage and TV size and will work on that going forward.

Thank you again for your time and we look forward to seeing you again in the near future.
Christa Phibbs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 8, 2012

First of all, I would like to say the reason my family chose this resort is because we've visited here a few times when I was little; yearsssssss ago! LOL So we thought, why not revisit this resort since the other hotels/resorts were booked in the area of MB we wanted to stay. Now on to the review!

Check In - 10/4 When our family arrived it was very late; close to midnight. We were tired from traveling and the kids were ready to get settled in. Alon, the front desk clerk was VERY nice. She checked us in with ease. Headed to our rooms on the 4th floor...

Condo - All three condos were terrible! The furniture was torn with foam hanging out of it. The floors had not been swept in what looked like months. The tubs were black, the beds looked like they have been there since the resort opened. The mattresses were dark brown, torn and worn out. We complained to Alon that night and she was kind enough to move us to the 9th floor.

Once again, the condo's were "ok", BUT it took me literally 2 hours to clean! It was dust from months, the floors were dirty and had hair all over it. The tubs; again, seemed like they had not been cleaned, the night stand and the dresser had red sticky stuff on them, the bathroom countertops and toilet seat has caulk all over it. The carpet was stained with black stuff in the room.

I complained to the front desk clerk the following morning around 8:30am and I believe her name was Shawanda... Well, she took my complaint and said she'll have the manager Lemetrius contact me after she returns from her meeting. Here it is Monday, October 8th and I have yet to receive a phone call from the manager. Trust me, I've called and left a message this morning. We'll see how long it takes this time.

Alon informed our family that the condos are individually owned and it's hard to say how they look on the inside. Our family will never EVER stay at this hotel again!!!! Poor "mgmnt" service and the condos were terrible! I've never stayed somewhere where I had to clean myself!

All I can say is STAY AT YOUR OWN RISK! Good luck!

Room Tip: Ask to see the rooms BEFORE you completely check in.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterResort1, Guest Relations Manager at Bluewater Resort, responded to this review, November 20, 2012
Dear Serenity0910,

Thank you for taking the time to write a review of your recent stay with us. From your description, it certainly sounds like your vacation experience was not one of our best moments. I truly apologize for the inconveniences you encountered during your stay. I do believe that our management staff has since followed up with you, but if anything remains unresolved, please feel free to contact me personally. I am happy to hear about Alon's customer service, and will be sure to pass your praise along. I can assure you that ALL your comments have been heard and will be followed up on with the urgency and thoroughness they deserve. Thank you again for your time.

Sincerely,
Christa Phibbs
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Alexandria, Virginia
1 review
5 of 5 stars Reviewed September 17, 2012

I have been coming to the area now for about 10 years. I admit I was a bit skeptible at first to stay at Bluewater, but boy am I glad I did. The resort is at a great location and the ammenities are amazing. Great ocean front bar, 11 bodies of water (several pools, indoor/outdoor, lazy river), arcade, guest laundry, and must I say GREAT staff!!!!!! I have stayed at several places over the years and by far the staff at Bluewater is the BEST I have come across! They are responsive, attentive, helpful, and most importantly sincere! I have never seen a staff who genuinlaly cares and is so committed to customer service.
Now back to the location aspect!!! Bluewater is minuets away form historic ocean blvd, great golf courses, broadway at the beach, family kingdom, and the great Market Common!!
Bluewater Resort is one of the best places I have visited and I will be sure to come back!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterResort1, Guest Relations Manager at Bluewater Resort, responded to this review, November 20, 2012
Dear Jason S,

I am delighted to hear how much you enjoyed your recent stay with us. Reading your review has definately been a bright spot in my day. It sounds like you really catured the essence of our resort in your review and I am happy you were able to experience all our resort has to offer. I am particularly proud of your positive staff comments, and I wholeheartedly agree that they are genuine and sincere in their concern for our guests. Thank you again for you time and we look forward to seeing you again in the near future.

Christa Phibbs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TROUTVILLE
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 4, 2012

Walking out of the elevator on the 7th floor should have been the first sign, there was NO ventilation (on a 95 degree day it was about 110 waiting for elevator) and it smelled like urine. When we got to the “suite” it was a disappointment from opening the door. There was sand all over the floor; a pillow was stuck behind the bed and filthy from grim and sand. The TV was missing every single button and still plugged in!!?? In the sitting room there was a couch and another TV but the remote only had one battery in it. My wife and I looked at each other and had the “should we leave look”? We booked the room through a travel site so there would be no refund. I pulled the sheets back and at least they were clean. My daughter got in the bathtub while I went to look at the view. The balcony was pointless since the heat from the AC was vented right in the middle of it. I hear Daddy come quick, the handle to turn the water off had fallen off into the tub! Luckily I “McGuivered” it back in place to turn the water off before it flooded everything. At 5am the smoke alarm went off for no reason, I held a pillow over top of the alarm called the front desk for some help. 15 minutes later no one still has showed up. (Good thing it wasn’t a real fire) I removed the smoke alarm myself and took out the battery, called the front desk back and told them this and they were like “oh okay, cool”. WTF? I didn’t feel safe there and the noise went on till 1 am or later nightly outside in the hotels own parking lot. What a dump! I didn’t expect the Hilton for a 100 bucks a night, but I didn’t expect it to be clean and in working order. The place really needs to be updated and tile on the floor isn’t a remodel…save the money, look some place else…and DON’T GET IN THE HOT TUB…yuck!

Room Tip: Dont even stop...keep going to the other 1000 hotels
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  • Stayed September 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluewaterResort1, Guest Relations Manager at Bluewater Resort, responded to this review, September 6, 2012
Dear Tim C,

I am deeply disheartened after reading the review you recently posted, especially since it seems like there were opportunities to improve your stay. We never want guests to feel like they are without options. A primary goal of Bluewater Resort is to maximize your enjoyment while maximizing your dollar. As such, I wish you had let the front desk know about the negative issues in your room so that we may have had the opportunity to correct them, or move you to a room where you felt more comfortable. Please feel free to get in touch with me personally to discuss issues that you mentioned in closing, but did not elaborate on (such as hot tub). I have reveiwed our pool log from the weekend and saw no notable issues with any of our 5 pools or 4 jacuzzis. Also, if you could provide your room number so I can research specific details relating to your booking, I would appreciate it. I know hotels often do not get a second chance to make a first impression, but I sincerely hope you will allow us the chance to turn a negative into a positive.

Best Regards,
Christa Phibbs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bluewater Resort

Address: 2001 South Ocean Boulevard, Myrtle Beach, SC 29577
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#79 On the Beach Hotel in Myrtle Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Bluewater Resort 2.5*
Official Description (provided by the hotel):
The Bluewater Resort is located in the heart of the South Strand section of Myrtle Beach. Our property is comprised of 3 buildings; our main oceanfront building with 15 floors, and two buildings (referred to as villas) directly across the street with 4 floors each. Guests have full access to amenitites in either building, including 4 outdoor pools, 1 indoor/outdoor pool and 5 jacuzzis. All rooms at the Bluewater Resort feature kitchens and private balconies. Choose from studios, 1 or 2 bedroom condos, and enjoy our full service restaurant, and popular beach bar in season. Don't forget to try one of our famous "Bluewater Bruisers", our refreshing signature cocktail! In close proximity to the airport, fine dining, shopping, and movies at Market Commons, the family friendly Bluewater Resort will quickly become your preferred home-away-from-home for years to come! ... more   less 
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Also Known As:
Bluewater Hotel Myrtle Beach
Bluewater Myrtle Beach
Blue Water Resort Myrtle Beach

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