I should have posted this comment months ago. I did file a complaint with the local Better Business Bureau and talked to the hotel's manager, but the case was closed without a satisfactory settlement. This experience left such a bitter taste in our mouths that we will not return to Myrtle Beach ever.
We stayed at the Beach Colony Resort in Myrtle beach from August 5 to August 11, 2008. On August 20, 2008 we received a letter from the hotel notifying us that upon inspecting our unit after we left they found a large burn in the carpet and therefore charged our credit card $800.00 to cover the damage. Enclosed was also a photo of the burn. This was a surprise to us as that "burn" mark was not there before or during our stay. We left the room at 10:30 am and the enclosed inspection form states that the inspection was done at 11:00 am at which time the houskeeper noticed the burn. On August 21 I called the General Manager, Lisa A. Babiak. Since the alleged burn on the photo looked more like a wet spot on the carpet, I could not figure out what could have caused it. I was told that someone has put a hot pot on the carpet which melted the fibres. The pot that was allegedly used was also missing. Something is wrong here.
The room itself was outdated. The bathroom was also in a poor shape, the bathtub was so disgusting that my son refused to take a shower in it.
The only reason we ended up staying was the fact that the view and the beach were outstanding.
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- Also Known As:
- Beach Colony Hotel Myrtle Beach
- Beach Colony Myrtle Beach
- Beach Colony Resort Myrtle Beach
- Beach Colony Resort Hotel Myrtle Beach
- Beach Colony Hotel In Myrtle Beach Sc