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“Excellent Location Excellent Staff” 5 of 5 stars
Review of Royale Palms Condominiums by Hilton

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Royale Palms Condominiums by Hilton
3.5 of 5 Hotel   |   10000 Beach Club Drive, Tower 2, Myrtle Beach, SC 29572   |  
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Rates from $149/nt
Ranked #27 of 215 Hotels in Myrtle Beach
Certificate of Excellence 2014
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Excellent Location Excellent Staff”
5 of 5 stars Reviewed July 14, 2014

I stayed at this hotel with my family during a business trip. Based on its location, the hotel was competitively priced. The staff were great and the managers are outstanding. You can enjoy a beautiful day at the beach or pool, both very convenient a this hotel. The breakfast was good. The bar menu had a huge selection for adults and kids.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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559 reviews from our community

Traveler rating
    329
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220
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Greensboro
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 14, 2014

Early check in (1:00 pm, 25.00 fee) made it very convenient upon arrival. Very clean and nice. Had the oceanview 1 room suite which was very good view. Room had granite countertops, microwave small fridge and sink with small selection of dishes, silverware and coffee maker. Perfect for 2. All in all excellent. Beach was great. Pools were very nice. Lots of manicured palms and well cared for landscaping. Connects to Hilton next door. Part of Grand Vacation offer of 3 nights so a fantastic deal as well.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 11, 2014

Stayed oceanfront, 3rd floor. Great View! 2 adults and 4 children, plenty of space. Room decorated very nice & clean. Kids loved the pools and we had lunch everyday at the pool. The food was very good and had good choices so its not like we ate same thing every day. For what you pay per night though internet should be free.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winchester, Kentucky, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 10, 2014

Seven girlfriends and I stayed in a 3-bedroom, 3-bath condo last month. The location was great (right on the beach) and the condo was large and clean. We didn't use the hotels pools - went straight to the beach every day. The courtesy shuttle was a fabulous service. They'll take you to any restaurant, grocery, liquor store, mall, etc within 2 miles of the property (that gives you plenty of options).

Room Tip: Get a room on a floor higher than 10......our view was close to being obscured by a neighboring hote...
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  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynchburg, Virginia
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 7, 2014

Cons - elevators are slow and only 3 available. Hotel has 24 floors so this is a problem. Usually a line. Pools fill up fast leaving no available chairs. We were not able to go to any pool for a day due to no where to sit. Had to stand in line at 9am the next day just to get a chair. Bed was extremely uncomfortable and sank in the middle. Small uncomfortable pillows. Some of the staff were unfriendly when simply asking a question. Overpriced for the quality of the room. You are charged $8.99 PER DAY plus taxes to park in the parking garage. We were not told this when registering for the room. Internet is an extra charge. Hotel has a store but be prepared to pay high prices. A bottled soft drink and small bag of chips was $5.00. Cabanna rental per day is $80 or $120 which is very high for location. Some cabannas were hidden behind plants with no view of the ocean or pool. Breakfast buffet is overpriced for the quality. $15.99 for buffet and $10.99 for continental.

Pros - hotel was clean. Small but functional kitchenette. Nice size bathroom. Nice bar/restaurant right on the beach.

We would not stay at this hotel again. We are hilton honors and love hilton hotels. This was a huge disappointment.

  • Stayed July 2014, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManager15, Manager at Royale Palms Condominiums by Hilton, responded to this review, July 16, 2014
We greatly apologize for the unnecessary frustrations you experienced. Our goal is to meet and exceed every guests' expectations and we are terribly sorry we failed to do so on your visit. We would love the chance to further discuss your stay. Please feel free to reach out to us at your earliest convenience. Sincerely, Randy DeVaux (843) 449-5000
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flemington, New Jersey
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 6, 2014

Impossible to get a chair at either pool unless you go down and put a towel on them at 9am when it opens. Supposedly, someone monitors the "saving" of chairs but I didn't see anyone removing the towels. The line for the elevator is unacceptable - sometimes we had to wait 10 minutes to get on one. They really need to fix that situation. And for the price you pay for the condo, it should include free wi-fi but it doesn't. The staff at the front desk isn't overly friendly either. We attended a banquet there and the service there was lacking too. They ran out of bread and ice tea and when we asked for more, they said they had to make more and it would take a while! What kind of planning is that? If it weren't for the beautiful, spacious rooms and convenient location, i would have given it less stars.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
farmingdale, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 30, 2014

easy access to beach and pool. the only Hotel with a bar restaurant on the beach. Its nice that's its away from the crowds and traffic of Myrtle beach, but its only a 15 minute ride to all the attractions.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Royale Palms Condominiums by Hilton

Address: 10000 Beach Club Drive, Tower 2, Myrtle Beach, SC 29572
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Myrtle Beach
#17 On the Beach Hotel in Myrtle Beach
#24 Family Hotel in Myrtle Beach
#41 Romantic Hotel in Myrtle Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Royale Palms Condominiums by Hilton 3.5*
Number of rooms: 223
Official Description (provided by the hotel):
The Royale Palms Condominiums by Hilton have a great north Myrtle Beach oceanfront location. The stylish Myrtle Beach, South Carolina, condos are located within Kingston Resorts, and are near many of South Carolina’s major attractions such as Broadway at the Beach, Myrtle Beach House of Blues, and Tanger Outlet Mall. Allow our Hilton staff to assist you with tee times at any of the 100-plus Myrtle Beach golf courses outside the gates of our Myrtle Beach resort. Relax at one of our nine resort pools, or choose to work out in our Sport and Health Club. ... more   less 
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Also Known As:
Royale Palms Condominiums By Hilton Hotel Myrtle Beach
Hilton Myrtle Beach
Hilton Hotel Myrtle Beach

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