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Grand Atlantic Ocean Resort: Traveler Reviews

3.0 of 5
2007 South Ocean Boulevard, Myrtle Beach, SC 29577
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Grand Atlantic Ocean Resort
Ranked #48 of 223 hotels in Myrtle Beach
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271 reviews from our community

Traveler rating
    135
    74
    24
    20
    18
See reviews for
Families
169
 
Couples
41
 
Solo
3
 
Business
6
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
allendale, sc usa
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great for gatherings”
5 of 5 stars Reviewed December 3, 2012

Took a chance and booked this resort for my church seniors group because the nearby resort that I usually book for this group wanted a much higher amount for the same amenities on same dates. We were very pleased! Friendly staff accomodated my seniors group (11) in every possible way during our two night stay in the 4 bedroom condo. Rooms were clean and everything worked. Views of beach were great! Did not use pool so I can not rate, but pool area and water looked very clean.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask marysc0901 about Grand Atlantic Ocean Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeland, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Short family reunion”
5 of 5 stars Reviewed December 2, 2012

I booked this resort at the last minute and could not have been happier. My husband and I were meeting our granddaughter for a few days visit. We were greeted by friendly, helpful staff and allowed a very early check in. The place was spotless, very comfortable and quiet. It is centrally located to stores and restaurants. We liked it so much that we are coming back in a few weeks for a sisters weekend.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FloridaMz about Grand Atlantic Ocean Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“False advertising.”
2 of 5 stars Reviewed November 15, 2012 via mobile

I am staying here through vrbo. Before I booked the condo I checked the resort website, reviews, etc.
Everything sounded wonderful. We get here November 10 and get the kids ready to go to the "indoor" pool....and there is NONE! There is a covered pool area with heated pools but they do not put up the walls until December 1. The ocean breezes blow through the covered pool area and make you freeze. Nowhere on their website says that. It says "INDOOR " pool. The weather is very cold and we can't get in the pools. The kids are very disappointed and had the website clearly communicated the pool situation we would have definitely stayed elsewhere that knows the definition of an indoor pool. If you have children that want to swim do not stay here before December 1.
As far as the rest of the resort it is clean and would have been perfect for us if they would have had an indoor pool as the website had said.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask luvthebeachaaf about Grand Atlantic Ocean Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAtlanticManager, General Manager at Grand Atlantic Ocean Resort, responded to this review
November 18, 2012
We are sorry if this reviewer felt the way our pool area is described as false advertising. We certainly do not intend to mislead our guests in anyway. It is important to us that all guests are comfortable and feel confident in their travel decision. The pool has been managed in this way since the resort has opened and I do not recall any other concerns being raised about this.

The pool is fully enclosed for most of the year. During hurricane season we are required by federal regulations (as are other hotels/resorts in Myrtle Beach) to remove the glass wall that completes the enclosure of the pool. These regulations prohibit us from putting up the final wall until December first. Usually, this is not a problem as the pools are heated to between 88 and 90 degrees and the average high temp in Myrtle Beach in November is 65-70 degrees. Unfortunately, over the past few days we have had unseasonably cool weather with strong winds. Had the weather been more average, most likely the absence of the last wall would not have been a concern to this reviewer. As they were very pleased with the resort otherwise I am hopeful they will return. Should you have questions or concerns regarding our pools or any other resort amenities, please feel free to call us at anytime.
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sumter,sc
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 11 cities Reviews in 11 cities
39 helpful votes 39 helpful votes
“Great new place we have found! Will go back!”
4 of 5 stars Reviewed November 14, 2012

I stayed here on a girly weekend with my mom(72), sister(50), and friend(31). We booked the 3 bedroom with 3 baths. The room exceeded our expectations. It is pretty much like the 3 bedroom condo that we usually book - just newer and nicer. The staff was great - housekeeping was awesome. I had a dead battery on Sat morning and the front end guy helped me find a jump off and even located the closest service center for me. The beds were comfy, the kitchen had everything you needed, the pools looked nice and clean, loved the balcony wall is made out of glass/plexi - so you can see right thru it. The only complaint I have - is the furniture in the living room was really hard and almost "trailer" like. It did not match with the other furniture that was throughout the rooms.
An added plus - is when you stay at this resort - you get a "customer appreciation" card that gives you 5 dollars off here -- free appetizer here -- and even free admission to Wild Water in Wheels.

We will def be back!

Room Tip: The higher you are - the better your view.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask puppydogeyessc about Grand Atlantic Ocean Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
“Great stay great customer servicd”
5 of 5 stars Reviewed November 9, 2012

Been staying here twice a year since 2010 on our semi annual golf trips. always been impressed with the amenities and up keep of the building. recently I left a parcel behind and they arranged to have it sent to me. no sweat. they went out of their way and it is greatly appreciated. Will be back in the spring.

Room Tip: The higher floors have the best view. Room 1203 is spectacular!
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask roaming_gnome999999 about Grand Atlantic Ocean Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandAtlanticManager, General Manager at Grand Atlantic Ocean Resort, responded to this review
November 18, 2012
Thank you for your continued patronage of our resort. Repeat business is the highest compliment we can receive. It was our pleasure in assisting you in taking receipt of your parcel. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Atlantic Ocean Resort

Also Known As:
Grand Atlantic Ocean Hotel Myrtle Beach
Grand Atlantic Ocean Hotel
Hotel Grand Atlantic Ocean
Address: 2007 South Ocean Boulevard, Myrtle Beach, SC 29577
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Myrtle Beach
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#44 Family Hotels in Myrtle Beach
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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