This was my first time at the Paradise Resort. Very friendly front desk staff and extremely helpful. We asked to be moved from our room due to a a very loud snoring neighbor and the horrible cigarette smoke that was wafting in from the balcony area. Apparently the rooms are all nonsmoking but guests are allowed to smoke on the balconies. Makes no sense to me that this is allowed because the smoke can linger to the floors above, below of next to the suite where the smoke is coming from. We could not sit out and enjoy the balcony area in the evening for this reason. The room itself was very clean and nicely furnished. Big bathrooms and comfortable beds. Housekeeping does a wonderful job of keeping the rooms clean.
As you can see the only complaint I had was about the cigarette smoke on the balcony. It wouldn't stop me from staying here again but I do think that no smoking should mean no smoking on any part of the hotel. I did complain to the front desk but not sure that my complaint would result in any changes. Hopefully if enough people would complain, they will change their policy.